Service desk analyst Work, Jobs in Solihull, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
6d
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
IT Analyst
SPACE VERVE LIMITED —Coventry
- £24,420.00 - £45,724.89 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Application Support Analyst
ASSA ABLOY —Willenhall
- ERP systems
- Microsoft Office
- IT
6d
Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)
FalconSmartIT —Birmingham
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Service Desk Analyst - Swedish Speaking
Sysco International —Tamworth
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Data UK —Birmingham
- Azure
- JavaScript
- APIs
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Ltd —Birmingham
- Azure
- JavaScript
- APIs
Information System Analyst
ESCO Maritime Solutions —Rugeley
- Microsoft Excel
- Oracle
- ERP systems
Quick apply

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IT Hardware Technician – Refurbishment & Progression Role
Cybist Online —Northampton
Experience with online sales channels including Amazon and Amazon Seller Central. Helping ensure products are accurately prepared for sale through channels…
£23,500 - £27,000 a year
Quick apply
Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
To provide 1st & 2nd line technical support to school customers via telephone, email, and remote support. UK Driving licence and access to a vehicle.
£26,500 a year
Quick apply
9d

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service desk analyst jobs in solihull, wmd

Service Desk Analyst / IT Support Help Desk Technician

Service Desk Analyst

IT Applications Support Analyst

IT Service Desk Analyst

Onsite IT Support Analyst - 1st/2nd line

Field Service Administrator

IT Analyst

IT Support Analyst

Application Support Analyst

Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)

IT Support Analyst

Service Desk Analyst - Swedish Speaking

First Line Support Analyst

Microsoft Dynamics365 and Power Platform Support Analyst

Second Line Support Analyst

Microsoft Dynamics365 and Power Platform Support Analyst

Information System Analyst

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