application support manager Work, Jobs in solihull (with Salaries)

Application Support Manager
System C —Leamington Spa
- Full-time
- SQL
- Communication skills
12d
Project Manager
Correla —Solihull
- £72,000 a year
- Project management
- Annual leave
1d
Revenue & Support Specialist - Birmingham
XC Trains Limited —Birmingham
- £37,444 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
12d
Service Manager
Shaw Trust —Birmingham
- £45,510 - £53,712 a year
- Remote
- Travel
- Annual leave
- Employee assistance programme
2d
Lead Project Manager
Correla —Solihull
- £65,000 a year
- Agile
- Annual leave
14d
Compliance Manager
Inizio —Birmingham
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
1d
Change Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
2d
Crematorium Manager
WesterleighGroup —Essington
- £35,800 - £42,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Homes & Money Connected Support Manager
Birmingham City Council —Birmingham
- £45,091 - £51,356 a year
- Full-time
- Leadership
7d
Store Manager
Lidl —Birmingham
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
9d
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Workplace Manager
NHS Counter Fraud Authority —Coventry
- £66,582 - £77,368 a year
- Full-time
8d
Stakeholder Manager
Invictus Games Birmingham 2027 —Birmingham
- £50,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
1d
Home Ownership Administrator
Midland Heart —Birmingham
- £27,953 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Maintenance
Key Account Manager
ASSA ABLOY —Solihull
- Sales
- Organisational skills
7d
Contract Manager
Mears Group —Evesham
- Management
- Contracts
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Shift Assistant Estate Manager
Equans —Birmingham
- Full-time
- Management
- Driving
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Reward Specialist
BNP Paribas —Solihull
- Full-time
- Hybrid work

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Application Support Manager

System C -
Leamington Spa

Apply Now

Job details

Full-time
12 days ago

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

application support manager jobs in solihull

Application Support Manager

Project Manager

Revenue & Support Specialist - Birmingham

Service Manager

Lead Project Manager

Compliance Manager

Impact Manager

Change Manager

Crematorium Manager

Homes & Money Connected Support Manager

Store Manager

Project Coordinator

Workplace Manager

Stakeholder Manager

Home Ownership Administrator

Key Account Manager

Contract Manager

Social Value Officer

Shift Assistant Estate Manager

Reward Specialist

I want to receive the latest job alerts for application support manager in solihull

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