Information manager Work, Jobs in Solihull (with Salaries)

Major Incident Capability Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
13d
Lead Project Manager
Correla —Solihull
- £65,000 a year
- Agile
- Annual leave
Change Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
3d
Package Information Manager
Omexom UK —Birmingham
- Organisational skills
- Communication skills
Postperson with Driving
Royal Mail Group —Birmingham
- Part-time
- Employee discount
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Team Administrator
National Grid —Birmingham
- £33,000 - £36,000 a year
- Microsoft Powerpoint
- Communication skills
1d
Workplace Manager
NHS Counter Fraud Authority —Coventry
- £66,582 - £77,368 a year
- Full-time
9d
Administrator
bk plus —Birmingham
- Full-time
Quick apply
13d
Information Security & Integrity Manager
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- DevOps
- Agile
- AI
- Annual leave
- Employee discount
13d
Service Manager
Shaw Trust —Birmingham
- £45,510 - £53,712 a year
- Remote
- Travel
- Annual leave
- Employee assistance programme
3d
HR Shared Service Administrator
SF-Partner Hiredonline —St. Alphege
- £32,000 a year
- Human resources
- Organisational skills
- Communication skills
5h
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Information Controller
Strabag —Shirley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
2d
Case Manager (111707-0626)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Case management
8h
Duty Manager
Birmingham Community Leisure Trust —Birmingham
- £30,972.94 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
13d
Head of User Services
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Annual leave
10d
People Partner (0626)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- University
- Organisational skills
- Communication skills
8h
Package Information Manager
VINCI Energies —Birmingham
- Organisational skills
- Communication skills

I want to receive the latest job alerts for information manager in solihull

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Major Incident Capability Manager

National Highways -
Birmingham

Apply Now

Job details

Full-time
£47,410 - £54,210 a year
13 days ago

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About the job.

National Highways has an exciting opportunity for an experienced Major Incident Manager. We are seeking an experienced and proactive individual to lead the governance, assurance, and continual improvement of our Major Incident Management capability which operates across a complex multi-supplier environment. The role is responsible for ensuring that major incidents are managed effectively, consistently, and in line with agreed policies, processes, and service expectations, whilst driving improvements that reduce business impact and improve customer experience.

Working in close collaboration with technical and process subject matter experts, service owners, suppliers and operational teams, you will establish and embed a robust major incident framework. Your leadership will strengthen capability maturity, enhance resilience and ensure a high level of response readiness across a complex, integrated environment. You will also act as the primary escalation point for risks and issues relating to the operation of the Major Incident process, providing clear direction during high-pressure situations.

Please note this position can be based from any of our UK offices however travel to other offices will be required.

Own the governance, standards, policies, and operational oversight of the Major Incident Management capability, ensuring processes are effective, controlled, and consistently followed across all support teams and suppliers.
Oversee and assure the end-to-end management of major incidents, ensuring timely coordination, escalation, communication, decision-making, and restoration activities minimise business impact and maintain stakeholder confidence.
Work closely with suppliers, Service Owners, technical teams, and senior stakeholders to monitor performance, challenge poor outcomes, drive accountability, and ensure service expectations and contractual obligations are met.
Identify trends, risks, recurring issues, and improvement opportunities through reporting, lessons learned, post-incident reviews, and operational analysis, ensuring improvements are tracked through to delivery and measurable outcomes.
Acting as primary point of contact for MI governance, produce clear operational reporting, service insight, and executive-level updates relating to major incidents, service performance, risks, compliance, and capability maturity to support informed decision-making and governance.
Oversee and assure post-incident reviews, root cause analysis and knowledge sharing, embedding lessons learned into operational practices and driving ongoing capability maturity and performance improvements

About you.

Demonstrated ability to operate with a high degree of autonomy, taking ownership of complex operational outcomes and delivering against time, cost and quality objectives
Strong leadership and influencing capability, with proven experience building relationships and collaborating effectively across stakeholders, suppliers and customers
Experience managing complex operational environments, applying specialist knowledge to resolve issues and align delivery with strategic objectives
Excellent business and communication skills, including risk management, continuous improvement, stakeholder engagement and the ability to convey complex information clearly
ITIL 4 Foundation certification required, with ITIL 4 Specialist modules (Create, Deliver and Support and Drive Stakeholder Value) desirable

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

information manager jobs in solihull

Major Incident Capability Manager

Lead Project Manager

Change Manager

Package Information Manager

Postperson with Driving

Business Support Administration Manager

Team Administrator

Workplace Manager

Administrator

Information Security & Integrity Manager

Service Manager

HR Shared Service Administrator

Supervisor

Information Controller

PA and Office Manager - WMG Academy Solihull

Case Manager (111707-0626)

Duty Manager

Head of User Services

People Partner (0626)

Package Information Manager

I want to receive the latest job alerts for information manager in solihull

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected