Sap consultant Work, Jobs in Solihull (with Salaries)

Case Management Advisor - GFS - Payroll
Select Engineering —Solihull
- £23.60 an hour
- Call to connect
- Customer service
- Continuous improvement
- Human resources
Trade and Promotion Executive - Grade 5
Select Engineering —Birmingham
- £14.85 - £18.59 an hour
- Call to connect
- Microsoft Excel
- Microsoft Office
- Communication skills
SAP Datasphere and Business Data Cloud Consultant
Capgemini —Birmingham
- SQL
Senior SAP S/4HANA PP Consultant
Capgemini —Birmingham
- Hybrid work
- AWS
- Communication skills
SAP SD Lead Consultant
Warwick Nub News —Leamington Spa
- Communication skills
1d
Senior SAP DATA Applications Consultant
Capgemini —Birmingham
- Hybrid work
- AWS
- Leadership
Senior SAP S/4HANA QM Consultant
Capgemini —Birmingham
- Hybrid work
- AWS
- Communication skills
SAP Data Services / ETL Senior Consultant
Capgemini —Birmingham
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Microsoft Excel
- Microsoft Office
- Analysis skills
Senior SuccessFactors Employee Central and Time Management Consultant
Capgemini —Birmingham
- Hybrid work
- Mentoring
- Communication skills
- Time management
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
S/4 Hana Finance Transformation Manager/Senior Manager
Capgemini —Birmingham
- Hybrid work
- Analysis skills
- Travel
- Accounting
Blue Yonder WMS (Functional) Consultant
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Communication skills
8d
Senior Manager - Supply Chain
KPMG —Birmingham
- Full-time
- Oracle
- Sales
- ERP systems
SAP Managing SAP Analytics Architect
Capgemini —Birmingham
- Sales
Technology Controls Manager (AI & Analytics)
Smiths Group —Birmingham
- Full-time
- Hybrid work
- Data analysis skills
- English
- Bachelor's degree
Quick apply
SAP Managing MDG Architect
Capgemini —Birmingham
- Hybrid work
- AWS
Trng & Dev Delivery
Select Engineering —Wolverhampton
- £291.76 a day
8d
Project Manager
Aqua Consultants —Coventry
- Full-time
- Remote
- CRM software
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply

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Case Management Advisor - GFS - Payroll

Select Engineering -
Solihull

Apply Now

Job details

Fixed term contract
£23.60 an hour

Qualifications

Pension
Customer service
SAP
Continuous improvement
Human resources
Payroll
ServiceNow
Communication skills

Full job description

Location

Solihull

Job type:

Contract

Salary:

££23.60 ph.

Contact name:

Keeley Atkinson

Contact email:

[email protected]

Contact phone:

01245403560

Job ref:

37440925

Published:

16 days ago

Duration:

6 months (rolling)

Expiry date:

31 Dec 2026 23:59

Role Purpose:

The Case Management Advisor is responsible for managing employee and manager queries through to resolution, ensuring a high-quality customer experience, compliance with company policies, and adherence to the service level agreements. The role acts as a key point od contact for People Chapter, Payroll, Workforce Operations, and employee relations enquiries, providing advice, guidance, and case coordination while maintaining accurate records within the case management system.

Key Responsibilities:

Case Management –

Manage a portfolio of employee and manager cases from receipt through to resolution.

Ensure all cases are accurately logged, categorised, and prioritised, and updated within the case management system.

Investigate and resolve enquiries in accordance with agreed procedures and service levels.

Escalate complex cases to specialist teams where required.

Monitor open cases and proactively follow up to ensure timely closure.

Customer service –

Deliver a professional, responsive, and customer- focused service.

Provide clear guidance and advice on policies, processes, and system-related queries.

Communicate effectively with employees, managers, and stakeholders at all levels.

Manage customer expectations and provide regular updates on case progress.

Quality and Compliance –

Ensure all case handling activities comply with company policies, GDPR, and relevant legislation.

Maintain accurate and auditable case records.

Identify potential risks and escalate where appropriate.

Support compliance and governance requirements through accurate documentation.

Key interactions:

Manufacturing

Finance

People Chapter

Pensions and Reward

Knowledge, Skills and Experience:

Essential:

Experience working within a case management, customer service, HR, Payroll, or shared service environment.

Strong problem solving and investigation skills.

Excellent written and verbal communication skills.

Ability to manage multiple priorities and work to deadlines.

Experience using case management or ticketing systems.

Strong attention to detail and accuracy.

Working knowledge of data protection and confidentiality requirements.

Desirable:

Experience of HR, Payroll, Time & Attendance, or Employee Relations processes.

Knowledge of SAP, SuccessFactors, ServiceNow, C4S, or equivalent case management systems.

Experience of working within a shared service or contact centre environment.

Understanding of continuous improvement methodologies.

Consultant

Keeley Atkinson

Account Manager

Apply Now

Refine Your Search

sap consultant jobs in solihull

Case Management Advisor - GFS - Payroll

Trade and Promotion Executive - Grade 5

SAP Datasphere and Business Data Cloud Consultant

Senior SAP S/4HANA PP Consultant

SAP SD Lead Consultant

Senior SAP DATA Applications Consultant

Senior SAP S/4HANA QM Consultant

SAP Data Services / ETL Senior Consultant

Aged Debt Supervisor

Senior SuccessFactors Employee Central and Time Management Consultant

SAP Trainer

S/4 Hana Finance Transformation Manager/Senior Manager

Blue Yonder WMS (Functional) Consultant

Senior Manager - Supply Chain

SAP Managing SAP Analytics Architect

Technology Controls Manager (AI & Analytics)

SAP Managing MDG Architect

Trng & Dev Delivery

Project Manager

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