Access control specialist Work, Jobs in Somercotes, Dby (with Salaries)

Customer Service Controller
Dawsongroup —Sutton-In-Ashfield
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
12d
CCTV Monitoring Operative
P&D Specialist Services Limited —Matlock
- £29,484 a year
- 12 hour shift
- Customer service
- Computer literacy
- Typing
- Free parking
- Profit sharing
Quick apply
6d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Offender Management Unit - Case Administrator
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
Business Systems Project Manager
Derbyshire Fire & Rescue —Ripley
- £47,181 - £52,413 a year
- Full-time
- Travel
- Annual leave
- Employee discount
11d
Fleet Support Specialist - Gotham
XPO Logistics —Gotham
- £35,000 a year
- Full-time
- Employee discount
Quick apply
Veeva Vault Support Senior Specialist
Kindeva Drug Delivery Careers —Loughborough
- Full-time
- Remote
- Microsoft Word
- Engineering
- Master's degree
Quick apply
9d
Adult & Paediatric Crisis Worker - Derby - Bank
Mountain Healthcare —Alfreton
- £30.56 - £40.24 an hour
- 8 hour shift
- Patient care
- Cleaning
- IT
- Annual leave
Quick apply
9d
Purchasing Coordinator & Stock Controller
Mallatite Limited —Chesterfield
- From £30,000 a year
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Head of Estates Services
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Training & development
13d
Records Management Associate
Perceptive —Nottingham
- Full-time
- English
- Administrative experience
- Communication skills
Bank Radiology Assistant
Spire Healthcare —Nottingham
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Senior ERP Support Analyst
ERA —Ripley
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
9d
Contracted Multi-Site Security Officer
Anchor Group Services —Derby
- Day shift
- Customer service
- Travel
- Employee assistance programme
10d
Sewing Machinist
DFS —Somercotes
- £14.50 an hour
- Every weekend
- Assembly
- Quality control
- Paid training
- Employee assistance programme
Quick apply
HR Technical Support Officer
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Full-time
11d
Healthcare Assistant
Priory Group —Nottingham
- £13.45 an hour
- Weekend availability
- English
- Patient care
- In-person
- Free parking
- Annual leave
Security Officer
Medirest —Mansfield
- £13.71 an hour
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
6d
Accounts Payable Specialist
ONYX Insight —Nottingham
- Temporary
- Organisational skills
- Communication skills
Quick apply
11d
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Derby
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply

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access control specialist jobs near somercotes, dby

Customer Service Controller

Dawsongroup -
Sutton-In-Ashfield

Quick apply

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Computer literacy
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

About this Role

Are you a Customer Service Controller, Service Controller or experienced Service Coordinator looking for a role where great customer service and practical problem solving genuinely matter? As our Customer Service Controller at Dawsongroup TCS in Sutton in Ashfield, you will be the first point of contact for customers with assets on rent, coordinating service activity across your designated area and keeping customers informed from first call through to resolution.

Manage incoming customer calls and emails, accurately recording asset information, contact details and service requirements.
Coordinate breakdowns with mobile engineers, keeping customers updated on ETAs, RAMS and progress while ensuring information is correctly recorded.
Help manage servicing schedules, overdue services, stock checks and engineer administration to reduce unnecessary visits and support first time fixes.
Work closely with engineers and support colleagues, using AS400, Mdrive, monitoring systems and historical information to understand issues and agree the best course of action.
Provide weekend breakdown cover from home on a rota basis, including Christmas coverage, and support emergency situations when required.

About You

You will bring previous experience from a similar customer service, service control or coordination role, along with the confidence to communicate with customers and colleagues when priorities change. You do not need to have followed one particular career path, what matters is your ability to organise information, communicate clearly and keep customer satisfaction at the centre of your decisions.

Previous experience in a similar service control, customer service or coordination environment.
Strong communication and organisational skills, with the ability to follow written and verbal instructions.
Good computer skills and confidence working with systems to accurately record and retrieve information.
A proactive approach to identifying potential problems, escalating concerns and suggesting appropriate actions.
A collaborative approach, working with engineers, customers, colleagues and other Dawsongroup businesses to get the right result.

Not sure you match every point? We value relevant experience, transferable skills and potential, so if this sounds like a role where you could make an impact, we encourage you to apply.

About Us

Dawsongroup TCS provides temperature controlled solutions backed by a wider business with over 50 years of experience in asset rental. We focus on providing customers with reliable assets and strong service, while creating safe, fulfilling and rewarding careers where our people can grow.

2x Life assurance scheme.
Funded training and internal progression pathways, nationally and worldwide.
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
Wellbeing and mental health support.
Cycle to work schemes, seasonal gifts and long term incentives.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Your Future

This Customer Service Controller role gives you the opportunity to build your knowledge of customer service, engineering coordination and temperature controlled assets while working alongside experienced colleagues. With funded development and progression pathways available across Dawsongroup, you will have the opportunity to develop your skills and explore where they could take you next.

Build your knowledge of service operations, asset management and customer support.
Learn from engineers and support colleagues while developing your understanding of technical issues and service solutions.
Access funded training to support your continued professional development.
Explore internal progression opportunities across Dawsongroup in the UK and internationally.
Play a direct role in improving customer satisfaction and helping the team work towards fewer breakdowns and more effective first time fixes.

Ready to bring your customer service experience to a business where your contribution matters? Join Dawsongroup TCS and help keep our customers moving while building a future of your own, because our people are our greatest asset.

#DG26

Dawsongroup tcs is at the cutting edge of their field, providing top of the range cold-chain storage for top industry specialists. The team are looking for fresh talent, potential employees that want a career, not simply a job.

Quick apply

Refine Your Search

access control specialist jobs in somercotes, dby

Customer Service Controller

CCTV Monitoring Operative

Senior ERP Support Analyst

Offender Management Unit - Case Administrator

Business Systems Project Manager

Fleet Support Specialist - Gotham

Veeva Vault Support Senior Specialist

Adult & Paediatric Crisis Worker - Derby - Bank

Purchasing Coordinator & Stock Controller

Head of Estates Services

Records Management Associate

Bank Radiology Assistant

Senior ERP Support Analyst

Contracted Multi-Site Security Officer

Sewing Machinist

HR Technical Support Officer

Healthcare Assistant

Security Officer

Accounts Payable Specialist

Project Controls Specialists - All Levels - Planning

I want to receive the latest job alerts for access control specialist in somercotes, dby

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