Business services officer Work, Jobs in Somercotes, Dby (with Salaries)

Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Executive Officer to the Corporate Leadership Team
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Office
- Accounting
- IT
National Police Chiefs' Council - Partnership Support Assistant
Metropolitan Police —Sheffield
- £33,219 - £35,541 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Project management
- Flexitime
- Sick pay
11d
Staff Officer to the Director of Met Business Services (DMBS)
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Customer Service Advisor - Nottingham
HM Revenue and Customs —Nottingham
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
1d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Assistant Contracts Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Contracts
- Annual leave
- Employee discount
Triage Case Officer
Social Work England —Sheffield
- £34,085 - £36,520 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
11d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
Senior Human Resources Business Advisor
Metropolitan Police —Kilburn
- £62,310 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Communications Officer
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Assistant Operations Manager
Ashbourne Community Transport —Ashbourne
- £29,000 - £35,000 a year
- Weekend availability
- In-person
- Leadership
- Sick pay
Quick apply
8d
Housing Officer - Derby
Serco Plc —Derby
- £29,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
OPG Helpline Inbound Advisor - Contact Centre
Office of the Public Guardian —Nottingham
- £25,582 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
PMO Officer
NHS Supply Chain —Nottingham
- £37,502 - £41,669 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Employee assistance programme
- Life insurance
Neighbourhood Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
10d
Legal Officer
Loughborough College —Loughborough
- £33,089 - £35,939 a year
- Full-time
- Doctoral degree
- Contracts
- Communication skills
- Annual leave
Senior Communications and Engagement Officer (NEPTS)
East Midlands Ambulance Service NHS Trust —Nottingham
- £39,959 - £48,117 a year
- Overtime
- Travel
- Organisational skills
- Employee assistance programme
14d
Commercial Consultant - Commercial Digital and Innovation - Solution Delivery
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Project management
- IT
12d

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business services officer jobs near somercotes, dby

Customer Liaison Officer

Network Plus -
Alfreton

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

business services officer jobs in somercotes, dby

Customer Liaison Officer

Executive Officer to the Corporate Leadership Team

National Police Chiefs' Council - Partnership Support Assistant

Staff Officer to the Director of Met Business Services (DMBS)

Customer Service Advisor - Nottingham

Referrals Coordinator

Tenancy Sustainment Officer

Assistant Contracts Officer

Triage Case Officer

Commercial Lead - Property and Facilities Management

Senior Human Resources Business Advisor

Communications Officer

Assistant Operations Manager

Housing Officer - Derby

OPG Helpline Inbound Advisor - Contact Centre

PMO Officer

Neighbourhood Officer

Legal Officer

Senior Communications and Engagement Officer (NEPTS)

Commercial Consultant - Commercial Digital and Innovation - Solution Delivery

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