Housing officer Work, Jobs in Somercotes, Dby (with Salaries)

Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Lettings Negotiator
ZEBRAlets (Mansfield) Ltd —Mansfield
- From £26,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Driving
- Free parking
Quick apply
Housing and Progression Officer (maternity cover)
Four Trees Lettings/Nomad Opening Doors —Sheffield
- £30,195 a year
- Full-time
- Free parking
- Flexitime
Quick apply
5d
Housing Choice Officer
Mansfield District Council —Mansfield
- £15,699 - £16,733 a year
- Part-time
- Employee discount
9d
Homelessness Officer
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Call to connect
- Employee discount
9d
ASSIST Response Officer
Mansfield District Council —Mansfield
- £26,403 - £28,142 a year
- Employee discount
9d
Rural Community Development Officer
Rural Action Derbyshire —Matlock
- £32,061 a year
- Full-time
- Hybrid work
- Supervising experience
- Project management
- Leadership
Quick apply
Furnished Operations Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Organisational skills
6d
Facilities Support Assistant
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- IT
6d
Housing Standards Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
9d
Commissioning Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Analysis skills
- No degree
- Communication skills
3d
Repairs Principal Officer
Civic Recruitment Limited —Loughborough
- £35 an hour
- Full-time
- Maintenance
- No degree
Quick apply
10d
Tenant Involvement Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
6d
Neighbourhood Support Officer
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- IT
6d
Health and Wellbeing Officer
SFiCE Foundation —Nottingham
- £14.42 an hour
- Part-time
- English
- Organisational skills
- In-person
Quick apply
11d
Housing Officer
emh —Coalville
- £31,082 - £34,535 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
4d
Housing Standards Intelligence Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Liaison Officer
Places for People —Derby
- £30,000 a year
- IT
- Communication skills
- Employee discount
- Flexible schedule
9d
Team Leader Housing
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Hybrid work
- Supervising experience
- Communication skills
- Annual leave
10d
Housing and Support Officer
Derventio Housing Trust —Derby
- £25,500 - £27,000 a year
- Weekend availability
- Communication skills

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housing officer jobs near somercotes, dby

Tenant Liaison Officer

Leodis Commercial Limited
Sheffield

Quick apply

Job details

Temporary
£15 an hour

Benefits

Free parking
Flexitime

Qualifications

GCSE
Yardi
Administrative experience
Data entry
Office experience

Full job description

JOB GUIDE

Resident Liaison Officer

JOB TITLE: Resident Liaison Officer

RESPONSIBLE TO: Contract Manager

PURPOSE OF JOB

To provide consultation and support to tenants / residents prior to, during and after the works to their homes, ensuring high levels of customer satisfaction.

SCOPE OF JOB

To provide resident liaison services on specified site(s) throughout Greater Manchester and Lancashire.

HOURS OF WORK

Site opening hours are from 8.00am to 4.30pm Monday to Thursday. Staff receive half hour for lunch.

KEY AREAS AND TASKS

1. Providing consultation to tenants prior to work commencing in their properties.

a. Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme.

b. Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.

c. Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.

d. Record and monitor no access, reporting three times no access to client.

e. Record and monitor refusals. Ensure relevant forms completed and reported to client.

f. Agree appropriate liaison and future access arrangements with residents.

g. Provide and organise support needs; packing boxes; storage; respite and care needs and other facilities as required and agreed.

h. Develop data base of appropriate community stakeholders, i.e. Tenants and Residents Associations, police, local shops, schools and businesses etc.

i. Organise and facilitate and attend Open Day / scheme launch event.

2. Providing on-going support, consultation and provision of information to tenants whilst work is carried out on their properties.

a. Maintain and distribute routine correspondence during the works as required by the client / scheme.

b. During the works on properties, visit tenants homes (target at least daily). Ensure site team have laid dust sheets and protected belongings accordingly. Address any customer issues arising from works.

c. Maintain access to properties as required by site management to allow effective working.

d. Register resident issues and complaints on Issues Log and monitor sheet and resolve as per company procedures.

e. Ensure the site teams are briefed and updated regarding any relevant resident requirements and circumstances.

f. Develop and maintain ‘house files’ for all properties affected by the works, ensuring all correspondence to and from residents is recorded.

g. Liaise and work in conjunction with the client liaison representative(s).

h. Liaise and maintain relationships with relevant local community stakeholders.

3. Ensuring all communication and liaison activities are carried out to the satisfaction of all stakeholders

a. Where appropriate to the scheme, ensure resident surveys are issued and returned. Target response rate is 85%.

b. Record satisfaction data on monitor sheet.

c. Maintain no access, issues, refusal, satisfaction, progress monitor sheet and submit to Partnerships Manager at the end of each month.

d. Provide information and reports as required by site manager and support staff.

e. Attend site meetings as required.

f. Attend client and resident meetings where appropriate.

g. Identify and report to Site Manager and Partnerships Manager any community initiatives, good news stories or PR opportunities.

h. Attend client and resident events as requested.

i. Carry out responsibilities with clear regard to Emanuel Whittaker’s Equality and Dignity at Work, Health and Safety, and other relevant employee focused policies and procedures.

j. Assist in any other relevant tasks as identified by line manager/department.

Pay: £15.00 per hour

Benefits:

Flexitime
Free parking

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in somercotes, dby

Tenant Liaison Officer

Lettings Negotiator

Housing and Progression Officer (maternity cover)

Housing Choice Officer

Homelessness Officer

ASSIST Response Officer

Rural Community Development Officer

Furnished Operations Officer

Facilities Support Assistant

Housing Standards Officer

Commissioning Officer

Repairs Principal Officer

Tenant Involvement Officer

Neighbourhood Support Officer

Health and Wellbeing Officer

Housing Officer

Housing Standards Intelligence Officer

Customer Liaison Officer

Team Leader Housing

Housing and Support Officer

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