Customer specialist Work, Jobs in South Bermondsey (with Salaries)

IT Support Specialist
Flying Tiger Copenhagen —London
- Weekend availability
- Customer service
- Windows
- Analysis skills
Men's Wellbeing and Support Coach (3 days a week, flexible working, Greenwich)
TBC Healthcare Ltd —Greenwich
- £27,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
3d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Services Officer
HYDE HOUSING ASSOCIATION —London
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
3d
DayMaker Concierge - 16:00 - 22:00 (30hrs)
On Verve —Soho
- £16.50 an hour
- Part-time
- Bilingual
- Hospitality
- Phone etiquette
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Airline & Airport Audit Staff
Skytrax Research —London
- From £160 a day
- Temporary
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Receptionist
The Real Clinic Battersea —London
- £14.80 - £15.00 an hour
- Microsoft Office
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Dental Receptionist
East Village Dental —London
- From £12.50 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Patient Support Executive
CREATE Fertility —London
- £30,784 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
13d
Retail Sales Assistant - Battersea
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
5d
Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
4d
Sales Associate - Fenwicks Brent Cross (Part Time - 8 Hours)
Hugo Boss —London
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
Homeownership Advisor
Peabody —Westminster
- £35,122 a year
- CRM software
- Customer service
- Microsoft Office
9d
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Support Specialist
Air Apps —London
- £18,000 - £25,000 a year
- Full-time
- Social media management
- English
- Bachelor's degree
- Life insurance
Customer Success Specialist (Proptech, B2B SaaS)
Houseful —London
- Full-time
- Data analysis skills
- IT
- Time management
- Annual leave
- Referral programme
Quick apply
12d

I want to receive the latest job alerts for customer specialist in south bermondsey

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near south bermondsey

IT Support Specialist

Flying Tiger Copenhagen -
London

Apply Now

Job details

Permanent

Qualifications

Operating systems
Customer service
Windows
Analysis skills
Mac OS
IT
Linux
Communication skills
Time management

Full job description

IT Support Specialist.. Permanent contract 40 hrs per week.

Department: IT Specialist to UK & Ireland

Reports to: Operations Support Manager

Location: Flying Tiger Copenhagen UK Head Office, London

About Us

At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences when we share these products with others.

We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees.

As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

What the role is about

The job purpose is to provide technical assistance and support to users and stores across the UK & Ireland. This role involves 1st level of troubleshooting and resolving hardware, software, and network issues to ensure smooth and uninterrupted operations.

This role may require travel to sites across the UK & Ireland where issues cannot be resolved remotely and, on occasion, working outside of standard business hours, including weekends, to ensure uninterrupted service and support for business operations.

As part of the responsibilities is also install, configure, and maintain computer systems and software, as well as educate users on how to effectively utilize technology resources.

Additionally, this role will be responsible for manage the asset management related to the stores & Head Office, ensuring the whole flow is working flawlessly.

Working together with the team on documenting procedures, creating user guides, improvements for the daily basic tasks and providing high level services to the users.

Overall Goals

To consistently deliver a high‑quality, reliable IT support service that enables uninterrupted store and business operations across the UK & Ireland. The role is focused on proactive and responsive service delivery, effective issue resolution, and strong ownership of IT assets, ensuring systems, users, and stores are supported to agreed standards while adhering to established processes and governance.

Duties and responsibilities

Key Responsibilities

Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively

Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions

Installing, configuring, and maintaining computer systems, software, and peripherals to ensure optimal performance and security

Assisting with the setup and deployment of new devices, including computers, printers, and mobile devices

Managing user accounts and access permissions, ensuring data security and compliance with company policies

Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions

Managing and supporting End-to-End Store hardware Asset Management Life Cycle and governance according to infrastructure definition

Support the whole flow regarding Store Creation/Move/Closing, participating in projects and/or internal improvements.

Skills and experience

Technical Proficiency:

Understanding of hardware, software, and networking concepts.

Proficiency in troubleshooting desktops, laptops, printers, and other peripherals.

Knowledge of operating systems such as Windows, macOS, and Linux.

Familiarity with common business software applications and their configurations.

Customer Service Orientation:

Excellent communication skills to interact effectively with users of varying technical expertise.

Patience and empathy to understand user concerns and provide solutions in a courteous manner.

Ability to manage difficult situations calmly and professionally.

Willingness to go above and beyond to ensure user satisfaction.

Problem-Solving Skills:

Strong analytical skills to diagnose technical issues accurately and efficiently.

Ability to follow systematic troubleshooting processes to resolve problems.

Creative problem-solving abilities to find innovative solutions to complex issues.

Attention to detail to ensure all aspects of a problem are addressed and resolved.

Time Management and Prioritization:

Ability to manage multiple tasks and prioritize them based on urgency and impact.

Time management skills to handle a high volume of incoming requests while meeting service level agreements (SLAs).

Efficient task prioritization to ensure critical issues are addressed promptly.

Documentation and Knowledge Management:

Proficiency in documenting support requests, troubleshooting steps, and solutions accurately and comprehensively.

Organization skills to maintain a knowledge base of common issues and their resolutions for future reference.

Ability to create user-friendly documentation and guides to help users resolve basic issues independently.
Teamwork and Collaboration:
Collaboration skills to work effectively with other service desk team members and IT departments.

Willingness to share knowledge and expertise with colleagues to improve overall team performance.

Ability to escalate complex issues to appropriate teams or specialists while providing necessary information and context.

Continuous Learning and Adaptability:

Eagerness to stay updated with new technologies, products, and industry best practices.

Willingness to pursue certifications and attend training sessions to enhance skills and knowledge.

Adaptability to changes in technology and organizational processes.

Apply Now

Refine Your Search

customer specialist jobs in south bermondsey

IT Support Specialist

Men's Wellbeing and Support Coach (3 days a week, flexible working, Greenwich)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Services Officer

DayMaker Concierge - 16:00 - 22:00 (30hrs)

Customer Service Host

Airline & Airport Audit Staff

Receptionist

Dental Receptionist

Customer Service Specialist - US Cards

Patient Support Executive

Retail Sales Assistant - Battersea

Zara Operations Store Specialist

Customer and Client Support Specialist

Level 2 - IT Support Consultant

Sales Associate - Fenwicks Brent Cross (Part Time - 8 Hours)

Homeownership Advisor

CUSTOMER SUPPORT SPECIALIST

Customer Support Specialist

Customer Success Specialist (Proptech, B2B SaaS)

I want to receive the latest job alerts for customer specialist in south bermondsey

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected