Client services occupations Work, Jobs in South Cerney, Gls (with Salaries)

Protection Retentions Handler
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
Customer Service Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
12d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
Accountant - Client Services & Communications
Whittaker, Gregory & Co Ltd —Chipping Sodbury
- From £38,000 a year
- Full-time
- In-person
Quick apply
7d
Customer service executive
TE Connectivity —Swindon
- Microsoft Outlook
- Travel
5d
Onboarding Coordinator
Smiths News —Swindon
- £25,500 - £26,000 a year
- Hybrid work
- Microsoft Powerpoint
- Computer networking
- Communication skills
- Free parking
- Referral programme
5d
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Registration of Interest Central Services - Commercial
Hiddenwell - Head Office —Moreton-In-Marsh
- Part-time
- Guest services
Quick apply
Key Account executive
TRADEBE —Swindon
- Up to £35,000 a year
- Microsoft Office
- Continuous improvement
- Travel
- Employee discount
Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
10d
After Sales Support Coordinator
MillerKnoll —Melksham
- Full-time
- Organisational skills
- Communication skills
10d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Platform Delivery Specialist
PIB Group Services Ltd. —Gloucester
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
Quick apply
5d

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client services occupations jobs near south cerney, gls

Protection Retentions Handler

Usay Compare -
Cirencester

Quick apply

Job details

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Sales
Communication skills

Full job description

Ready to use your customer skills in a more specialist, regulated role?

If you enjoy problem solving, talking to people, and turning “I want to cancel” into “I’m glad I stayed”, this could be a great next step for you. As a Protection Retentions Handler in our Protection retentions team, you’ll be at the heart of protecting our client base, making sure every conversation is compliant, empathetic and commercially smart.

About the role

As a Policy Support Adviser, you’ll handle inbound and outbound contact from clients who are considering cancelling their insurance policies. You’ll investigate the reasons behind cancellations, liaise with insurers where needed, and use structured objection-handling techniques to find the best outcome for the client and the business.

You’ll also manage your daily investigation list, ensuring agreed contact levels are met and all actions are accurately recorded in line with FCA and DPA requirements.

Key responsibilities

Client retention: Handle cancellation enquiries, understand client needs, and use structured objection‑handling to retain policies.
Compliance: Work in line with FCA and DPA requirements.
Communication: Provide clear, accurate advice; respond promptly to queries; record all interactions correctly.
Collaboration: Work with Sales and Insurers to investigate cancellation reasons and agree the best approach.
Administration: Keep systems updated, maintain accurate policy records, and complete all daily investigation tasks.
Continuous development: Attend training, build product knowledge and maintain high standards of quality and accuracy.

Who we’re looking for

Confident communicator Strong phone presence and clear communication.
Customer focused Listens well and delivers great outcomes.
Resilient and persuasive Comfortable handling objections and keeping clients onboard.
Regulation aware Ideally with FCA‑regulated or target‑driven experience.
Team player Works smoothly with Sales, Renewals and Insurers.
Driven to improve Motivated to learn and maintain high standards.

Benefits

34 days annual leave (Inclusive of UK Statutory Bank Holidays) - (rising to 36 after 2 years)
Income Protection, Life Assurance & sick pay entitlement
Subsidised Private Health Insurance
Employer Pension Contributions
Enhanced Maternity & Paternity Leave
Annual Flu Jabs, Digital GP access and Wellbeing App

Ready to apply?

If this sounds like you, and you want to grow your career in a regulated, customer-focused environment, click “Apply” and submit your CV and a short note on why you’d be a great Policy Support Adviser.

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Quick apply

Refine Your Search

client services occupations jobs in south cerney, gls

Protection Retentions Handler

Customer Service Advisor

Customer Success Manager

Accountant - Client Services & Communications

Customer service executive

Onboarding Coordinator

Customer Service Advisor

Registration of Interest Central Services - Commercial

Key Account executive

Snr Customer Care & Resolutions Specialist

After Sales Support Coordinator

Client Retention Manager

Platform Delivery Specialist

Other jobs to consider

I want to receive the latest job alerts for client services occupations in south cerney, gls

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Ready to use your customer skills in a more specialist, regulated role?

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Who we’re looking for

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