Service delivery manager Work, Jobs in South Croydon, Gtl (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
14d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
14d
Collection/Delivery Driver
Nella Cutlery Services —Orpington
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Local Service Manager
Sanctuary Supported Living —Bromley
- £46,589.40 - £49,034.70 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Service Delivery Manager – Workplace Tech Services
ONNEC Group —Canary Wharf
- £55,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Banking
Quick apply
14d
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Business Operations Manager
Kashmir Integrated Business Services —Croydon
- £37,000 - £40,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Bachelor's degree
Quick apply
4d
Argos Shift Manager
Sainsbury's —Croydon
- From £31,150 a year
- Sales
- Customer service
- Driving
- Employee discount
6d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
7d
Service Delivery Manager
WTW —Reigate
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee assistance programme
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Work from home
7d
Customer and Trading Manager - Nightshift
Sainsbury's —Croydon
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount

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service delivery manager jobs near south croydon, gtl

Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

service delivery manager jobs in south croydon, gtl

Customer Success Manager

Services Manager

Change Manager

Collection/Delivery Driver

Local Service Manager

Service Deliver Manager (SC Cleared)

Service Delivery Manager

Customer Service Manager

Service Delivery Manager – Workplace Tech Services

Regional Service Improvement Manager

Business Operations Manager

Argos Shift Manager

Resident Liaison Officer

Operations Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager (UK)

Service Delivery Manager

Recruitment Manager

Customer and Trading Manager - Nightshift

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