Senior career advisor Work, Jobs in South London (with Salaries)

Senior Customer Service Advisor
The London Clinic —London
- From £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
- Employee assistance programme
- Life insurance
13d
Resourcing Consultant
Capax —London
- £28,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
9d
Senior Consultant
Engineered Intelligence Inc. —London
- Full-time
- Remote
- Spanish
- Engineering
- Analysis skills
- Annual leave
- Flexible schedule
Quick apply
Customer Service Advisor
Southwark Council —London
- Weekend availability
- Communication skills
14h
Senior Human Resources Advisor
Dore Partnership —London
- Full-time
- Contracts
- Training & development
- Communication skills
Quick apply
2d
Senior Human Ressources Advisor
WeMaintain —London
- £40,000 - £44,000 a year
- Overtime
- Hybrid work
- Recruiting
- Contracts
- Business
Quick apply
Senior Policy Advisor
Department for Transport —London
- £44,241 - £48,581 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Senior HR Advisor
ERM Group —London
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
Senior Assistant Company Secretary
Wise Australia Investments —London
- £111,000 - £150,000 a year
- Continuous improvement
- Leadership
10d
Senior Customer Success Manager
Clio —London
- £75,800 - £102,600 a year
- Full-time
- Communication skills
- Life insurance
Senior Employee Relations (ER) Advisor
The Royal Marsden NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Full-time
- Continuous improvement
- Human resources
- Contracts
6d
Senior IFA Administrator
Hoxton Wealth —London
- CRM software
- Administrative experience
- Supervising experience
Quick apply
Head of Customer Service
WSET —London
- £55,000 - £65,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
3d
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Tax experience
- Profit sharing
- Annual leave
Senior Customer Service Advisor
Barclays —Kingston upon Thames
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
8d
Senior Service Advisor
Lookers —Wimbledon Park
- £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
Quick apply
7d
Senior Partnerships Advisor (Internal and External Applications)
City St George's, University of London —London
- Full-time
- Continuous improvement
- Communication skills
Executive Assistant
Adams Street Partners —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
Senior Customer Service Advisor - Patient Liaison
The London Clinic —London
- From £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Recruiting
- Employee assistance programme
- Life insurance
9d
Senior Consultant, Executive Reward
Mercer —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Management

I want to receive the latest job alerts for senior career advisor in south london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior career advisor jobs near south london

Senior Customer Service Advisor

The London Clinic -
London

Apply Now

Job details

Full-time
From £35,000 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Canteen
Employee assistance programme
Private medical insurance
Life insurance
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Patient appointment coordination
Coaching
Meditech
Complaint handling
Patient service
Microsoft Office
Performance management
Supervising experience
Continuous improvement
Client services
Recruiting
Organisational skills
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Contractual hours

37.5

Basis

Full Time

Job category/type

Permanent

Date posted

31/07/2026

Job reference

REQ100587

2025 TLC Company Brochure.pdf

A Guide to Submitting Your Application.pdf

Job title: Senior Customer Service Advisor

Location: London, NW1 4LJ

Salary: From £35K dep on exp + benefits

Term: Permanent

Hours: 37.5 hours, mix of shifts between 8 am and 6 pm, Mon – Sun.

Are you someone who thrives in a fast-paced healthcare environment, leads with confidence, and delivers compassionate service during sensitive patient journeys?

A little about the role

As a Senior Customer Service Advisor, you'll play a pivotal role in delivering an exceptional patient experience within our specialist Radiology service. As the senior member of a dedicated team, you'll oversee the day-to-day co-ordination of complex imaging appointments, including Nuclear Medicine, Molecular Imaging and Breast Imaging, while acting as the first point of escalation and supporting the Team Leader with operational leadership. Working closely with consultants, clinical teams and external partners, you'll manage sensitive patient pathways with empathy and precision, ensuring every patient receives outstanding care and service from referral through to treatment.

What you’ll be doing

Support the Team Leader with the day-to-day management of the Customer Service Advisor team, ensuring a high-quality, patient-focused service.
Act as the senior point of contact, providing guidance, resolving escalations and leading the team in the Team Leader's absence.
Ensure calls, appointments and enquiries are managed accurately, efficiently and within agreed service standards.
Coordinate team rotas and resources to maintain effective service delivery.
Build strong working relationships with patients, consultants, medical secretaries and internal departments.
Support the recruitment, induction, training and ongoing development of Customer Service Advisors.
Monitor performance, data quality and service levels, providing feedback and identifying opportunities for continuous improvement.
Promote compliance with Clinic policies, procedures and values, fostering a positive, collaborative and customer-focused culture.
Support performance reviews, objective setting and personal development planning for team members.
Lead by example, encouraging effective communication, teamwork and a culture of continuous learning.

What we’re looking for

Previous experience in a Senior or Supervisory role within a busy contact centre, ideally in a healthcare environment.
Experience supporting or line managing a team, including coaching, induction and performance management.
Proven ability to motivate and develop others while fostering a positive, high-performing team culture.
Experience working to service standards and performance targets (SLAs/KPIs) in a fast-paced environment.
Excellent customer service and communication skills, with the ability to handle sensitive conversations and resolve complaints professionally.
Strong organisational skills with the ability to prioritise competing demands and remain calm under pressure.
Confident using contact centre systems and Microsoft Office; knowledge of Meditech is desirable.
Able to build effective relationships with patients, consultants, colleagues and other stakeholders.
Passionate about delivering an outstanding patient experience, continuous improvement and living The London Clinic's values.
Flexible, resilient and professional, with a collaborative approach and commitment to supporting the wider team.

About us

At The London Clinic, everything starts with our people. Whether you’re at the bedside or behind the scenes, your part of something bigger - making a real difference to patients and to each other, every day.

As the UK’s largest independent charitable hospital, we care for over 120,000 patients each year. What makes us different is what we do with that success - we reinvest it back into our services, our technology, and, most importantly, our people. From developing, innovative, new ways of delivering care to supporting continuous learning and career progression, we’re always looking ahead.

We are incredibly proud to be the only independent healthcare provider included in the Top 10 of the Financial Times’ UK Best Employers Survey 2026.

What's in it for you

Life insurance – Get life cover worth four times your salary, whether you’re full-time or part-time.
Private medical cover – Once you’ve passed probation, our employee medical scheme gives you fast-track access to private healthcare.
Pension – Join our matched pension scheme and enjoy up to 10% contributions.
Employee assistance programme – From stress to practical guidance, our counselling service has your back.
Blue light card – Unlock thousands of discounts! From supermarkets to holidays, fashion, tech, and days out, your Blue Light Card makes it all cheaper.
Cycle to work – Pedal your way to a healthier, greener commute! Enjoy tax-free benefits while reducing your carbon footprint.
Electric car scheme – Our Electric Car Scheme makes switching to a cleaner, eco-friendly ride simple and affordable.
Subsidised staff restaurant – Dig into a variety of tasty, healthy meals without denting your wallet.
Recognition programmes – Celebrate wins big and small! Our Recognition Programmes make sure your hard work doesn’t go unnoticed.

How to find us:

Our main hospital is based at:

20 Devonshire Place, London, W1G 6BW

Located in central London near Harley Street, we are within walking distance of:

Oxford Circus
Bond Street
Baker Street
Great Portland Street

This role will be based from:

1 Park Square West, London, NW1 4LJ

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy, then please contact a member of our recruitment team.

The London Clinic values a diverse workforce and welcomes applications from all backgrounds. If you have the skills and experience for the role, we encourage you to apply. We are committed to supporting candidates throughout the recruitment process and will make reasonable adjustments where needed - please let us know if there is anything we can do to support you.

Apply Now

Refine Your Search

senior career advisor jobs in south london

Senior Customer Service Advisor

Resourcing Consultant

Senior Consultant

Customer Service Advisor

Senior Human Resources Advisor

Senior Human Ressources Advisor

Senior Policy Advisor

Senior HR Advisor

Senior Assistant Company Secretary

Senior Customer Success Manager

Senior Employee Relations (ER) Advisor

Senior IFA Administrator

Head of Customer Service

Senior Director - Executive Compensation and Equity Program

Senior Customer Service Advisor

Senior Service Advisor

Senior Partnerships Advisor (Internal and External Applications)

Executive Assistant

Senior Customer Service Advisor - Patient Liaison

Senior Consultant, Executive Reward

I want to receive the latest job alerts for senior career advisor in south london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected