Delivery coordinator Work, Jobs in South Mimms, Hrt (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
23h
Customer Support Coordinator
KFM —London
- £30,500 - £32,300 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
14h
Senior Service Coordinator
N.E.S Security —London
- £24,420.00 - £40,876.43 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
Project Delivery Coordinator (6-month FTC)
Science Museum Group —London
- £33,501 a year
- Full-time
- Remote
- Microsoft Word
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
6d
Delivery Coordinator
Tecknuovo —London
- Hybrid work
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Coordinator
Transpire Training —Bishop's Stortford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
- Annual leave
- Gym membership
Quick apply
1d
Campaign Delivery Coordinator - P-0000000111
UNiDAYS —London
- Hybrid work
- Project management
- Time management
- Employee assistance programme
3d
Service Delivery Coordinator
Legends Global (Europe) —London
- Weekend availability
- Customer service
Quick apply
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Customer Service Co-ordinator
Liberty Wines —London
- £28,399 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
10d
Customer Service Coordinator
Sharpsmart —Rainham
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
23h
Project Delivery Coordinator
LEDFlex Group Ltd —Canary Wharf
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- CAD
- Annual leave
Quick apply
Senior Trade Sales Coordinator
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Sales
- English
- Microsoft Office
Operations Delivery Coordinator, Studios, IMG
IMG —London
- Weekend availability
- Microsoft Office
- Communication skills
- Time management
3d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Anthropologie Dual Site Visual Coordinator (Islington & Coal Drops Yard) - Islington, London
Anthropologie —Islington
- Full-time
- Travel
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
Service Delivery Co-Ordinator
Emcor —Surbiton
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Global Operations Coordinator
Crisis24 —London
- Full-time
- Communication skills
Quick apply

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
23 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

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