Customer experience verifications Work, Jobs in South Normanton, Dby (with Salaries)

Regional Controller
TVS Supply Chain Solutions —Sheffield
- £27,810 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Quality Assurance Technician
GCL Food Ingredients Ltd —Nottingham
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Cocktail Bartender
Tristan&Enzo limited —Nottingham
- £12.80 - £13.40 an hour
- Part-time
- Hospitality
- Bar
- Basic maths
- Free parking
Quick apply
Client Care Advisor (Part-Time)
IVC —Derby
- Part-time
- Communication skills
- Annual leave
- Employee discount
2d
Probe Lab Engineer - Probe Repair, Testing and Innovation
Modality Group Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Maintenance
- Free parking
Quick apply
14d
Site & Production Engineer (Factory-Based with UK & International Site Support)
Mechan Limited —Sheffield
- £14.50 - £17.00 an hour
- Weekend availability
- Maintenance
- Assembly
- Programmable logic controllers
- Annual leave
- Flexible schedule
Quick apply
11d
Player Protection Executive (Day Shifts)
The Rank Group —Sheffield
- Day shift
- Customer service
- Computer literacy
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Production Specialist
UNiDAYS —Nottingham
- Hybrid work
- CRM software
- Salesforce
- No experience needed
- Employee assistance programme
Quality Engineer
Hydro Extrusions —Tibshelf
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sales Assistant - Sheffield (Meadowhall)
iSmash —Sheffield
- £27,109.31 a year
- Full-time
- Sales
- Contracts
2d
Operations Associate
Gopuff —Nottingham
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Sales Executive
Vertu Motors —Chesterfield
- £27,000 - £45,000 a year
- 8 hour shift
Quick apply
2d
Assistant Hospitality Manager
Legends Global (Europe) —Sheffield
- Weekend availability
- Hospitality
- Supervising experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
8d
Store Manager - Convenience - Kirkby Ashfield
Morrisons —Kirkby in Ashfield
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
F&B Assistant
Legends Global (Europe) —Sheffield
- Hospitality
- Customer service
- IT
Quick apply
Microsoft Support Engineer
Pax8 Global —Derby
- Up to £28 an hour
- Full-time
- Microsoft Outlook
- Communication skills
Process Safety Manager
ITM Power PLC —Sheffield
- Full-time
- Engineering
- Organisational skills
- Electrical Engineering
- Free parking
- Employee assistance programme
Quick apply
Vehicle Technician
Vertu Motors —Sheffield
- £29,200 - £37,700 a year
- Full-time
- Annual leave
Quick apply
Quality Manager
Aerodyn —Derby
- £45,000 - £55,000 a year
- Full-time
- Engineering
- ERP systems
- English
Quick apply
4d

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customer experience verifications jobs near south normanton, dby

Regional Controller

TVS Supply Chain Solutions -
Sheffield

Quick apply

Job details

Permanent | Full-time
£27,810 a year
9 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
Sick pay

Qualifications

Customer service
Supply chain
Logistics
Analysis skills
IT

Full job description

Purpose:

The role provides a high level of support to the Control and operations at the Regional Control Centre, ensuring a high level of customer service from booking to completion. This position ensures the service provided meets the standards agreed by the Company with its customers. You will always maintain and develop the Sameday operation in line with the changing demands of the business ensuring that all work undertaken adheres to Company policies and procedures.

Main Duties & Responsibilities:

Allocation of bookings to Couriers in a fair and transparent manner, and an understanding of the parameters surrounding self-employed status.
Understanding that excellent customer service is paramount to our brand and the service we aim to deliver.
Migrating bookings where applicable through the Courier Alliance platform.
Taking bookings accurately and advising clients of our services.
Providing relevant levels of resource to the OOH team to achieve SLAs during OOH.
Implementing and maintaining Service Level Agreements (both client and branch specific).
Proactively trace and track consignments through to POD and completion, keeping clients and fellow employees informed of any delays or issue.
The proactive monitoring and forward planning of fleet levels and courier documentation to remain compliant.
Ensures dockets are input correctly and in a timely manner, reducing courier and client queries and credit notes.
Ensure all jobs are collected and delivered with agreed timescales.
Client operational queries are dealt with effectively and promptly and the client is made fully aware of the outcome.
All relevant and overnight and international consignment information and communication is entered onto the system.
Courier invoice queries are dealt with effectively and promptly with minimal complaints.
Ensuring compliance with the Company’s Business Code of Conduct, specifically; adhering to and observing Company ethics and appropriate standard of behaviour expected by employees and third parties, reporting any concerns promptly through the correct channels.

Knowledge, Skills, Qualifications and Experience:

Has a background in Logistics services, particularly in the Sameday courier and spare part supply chain environment and has a knowledge of the IT sector and technology vendors.

Has a proven track record of working with contractors and managing third parties in line with KPI’s and SLA’s (an understanding of IR35 would be advantageous)

Can demonstrate skills and qualifications in, Decision Making, Strategic Planning and Customer Service.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary
Pension scheme with up to 6% employer matched contributions
Life assurance
25 days holiday + 8 statutory bank holidays
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Established hybrid working structure
Enhanced maternity and paternity leave
Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

Cycle to work scheme
Professional Membership and Study Sponsorship
Quarterly employee recognition awards
Employee referral scheme with financial reward
Benefits hub with employee retail discounts
Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Pay: £27,810.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Health & wellbeing programme
Sick pay

Work Location: Hybrid remote in Sheffield

Quick apply

Refine Your Search

customer experience verifications jobs in south normanton, dby

Regional Controller

Quality Assurance Technician

Part time Admin Assistant

Cocktail Bartender

Client Care Advisor (Part-Time)

Probe Lab Engineer - Probe Repair, Testing and Innovation

Site & Production Engineer (Factory-Based with UK & International Site Support)

Player Protection Executive (Day Shifts)

Production Specialist

Quality Engineer

Sales Assistant - Sheffield (Meadowhall)

Operations Associate

Sales Executive

Assistant Hospitality Manager

Store Manager - Convenience - Kirkby Ashfield

F&B Assistant

Microsoft Support Engineer

Process Safety Manager

Vehicle Technician

Quality Manager

I want to receive the latest job alerts for customer experience verifications in south normanton, dby

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