It support technician Work, Jobs in South Normanton, Dby (with Salaries)

IT Support Technician
IT2 Limited —Nottingham
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
9d
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
4d
Training & Implementation Coordinator
Pharmacy Mentor —Sheffield
- £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
10d
Network Support Administrator
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,760 - £27,476 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
14d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Help Desk Operator
Derby City Council —Derby
- £23,925 - £29,540 a year
- Call to connect
- Communication skills
- Annual leave
- Employee assistance programme
14d
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
11d
Systems Support (Occupational Health)
Tetra Tech —Mansfield Woodhouse
- Temporary
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
11d
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- Full-time
- Azure
- Salesforce
- AWS
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Field Service IT Technician
Apogee Corp —Nottingham
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
3d
IT Support Apprentice
QA Apprenticeships —Nottingham
- £17,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
IT Support Assistant
University of Sheffield —Sheffield
- £25,249 - £28,778 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- University
- Annual leave
- Employee discount
1d

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IT Support Technician

IT2 Limited -
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
9 days ago

Benefits

Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

TCP
Driving Licence
Azure
Customer service
Disaster recovery
Windows
Microsoft Office
DHCP
Driving
CompTIA Network+
IT support
DNS
SharePoint
TCP/IP
Cybersecurity
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

IT Support Technician

Location

Eastwood, Nottingham / Hybrid Working

Salary

TBC

About Us

We are a growing Managed Service Provider (MSP) delivering IT support, cloud solutions, cybersecurity, and managed services to a diverse range of businesses across the UK. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients.

Due to continued growth, we are looking for an enthusiastic and customer-focused IT Support Technician to join our technical team.

The Role

As an IT Support Technician, you will provide remote and onsite technical support to our clients, resolving a wide range of IT issues while delivering excellent customer service. You will work closely with other technicians and seniors to support and maintain client environments across Microsoft 365, Windows, networking, cloud services, and security solutions.

This role is ideal for someone with at least 1-3 years of experience in an IT support position, preferably within an MSP environment.

Key Responsibilities

Provide 1st and 2nd line technical support to clients via phone, email, and remote support tools.
Troubleshoot and resolve hardware, software, networking, and user-related issues.
Support Microsoft 365 environments including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Manage user accounts, permissions, and security policies.
Monitor and maintain client systems using Remote Monitoring & Management (RMM) tools.
Escalate complex issues to senior engineers where required.
Document support tickets, solutions, and technical procedures accurately.
Assist with IT projects, migrations, and new client onboarding.
Maintain excellent communication with clients throughout the support process.

Essential Skills & Experience

Minimum 1-3 years' experience in an IT Support Technician, Service Desk Analyst, or similar role.
Strong knowledge of Windows 10/11 and Microsoft Office applications.
Experience supporting Microsoft 365 environments.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi).
Experience with Active Directory and user administration.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Full UK driving license

Desirable Skills & Experience

Previous experience working within a Managed Service Provider (MSP).
Experience using MSP tools, including:
RMM
Document and password management
PSA
Security Tools
M365 Protection and Backup
Knowledge of Microsoft Azure and Entra ID.
Experience with cybersecurity solutions such as EDR, MDR, email security, and vulnerability management.
Familiarity with backup and disaster recovery solutions.
Relevant IT certifications such as:
Microsoft Fundamentals
CompTIA A+
CompTIA Network+

Personal Attributes

Passionate about technology and continuous learning.
Positive, proactive, and professional attitude.
Strong attention to detail.
Ability to prioritise and manage multiple tasks effectively.
Team player with a willingness to support colleagues and clients alike.

What We Offer

Competitive salary based on experience.
Ongoing training and certification opportunities.
Exposure to a wide range of technologies and projects.
Company pension scheme.
Holiday entitlement plus bank holidays.
Friendly and supportive team environment.
Vitality Health Cover

If you're looking to develop your career within a fast-paced MSP and enjoy helping businesses get the most from their technology, we'd love to hear from you.

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Nottingham NG16 3RY

Quick apply

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