Senior account manager Work, Jobs in South Normanton, Dby (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
4d
Key Account Manager
Romac Logistics —Chesterfield
- £60,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
12d
Electrical Contracts Manager
Grays Electrical Engineering Limited —Mansfield
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Business development
- Project management
Quick apply
Client Account Manager
Alliance Healthcare —South Normanton
- Full-time
- Presentation skills
- Computer skills
Senior Account Manager
Microlise —Nottingham
- From £45,000 a year
- Negotiation
- Employee assistance programme
- Employee discount
Corporate Account and Development Manager - Waste
Safetykleen —Dinnington
- £40,000 - £45,000 a year
- Full-time
- Sales
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Actemium Automation Nottingham - Business Development Manager
Actemium UK —Ilkeston
- Up to £70,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Business development
Quick apply
Key Account Manager
ASSYSTEM —Derby
- Full-time
- Hybrid work
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Quick apply
Senior Account Manager – Infrastructure
FluidOne —Sheffield
- Full-time
- Hybrid work
- Computer networking
- IT
- Communication skills
- Employee assistance programme
Client Account Manager, Water
AECOM —Chesterfield
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
12d
Actemium Automation Nottingham - Business Development Manager
VINCI Energies —Ilkeston
- Up to £70,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Business development
Strategic Account Manager
Voy —Sheffield
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
Strategic Accounts Executive
Tes Global —Sheffield
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
Digital Account Manager
Quba Digital Ltd —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Writing skills
- No degree
- Work from home
- Flexible schedule
Quick apply
3d
Account Manager
John Crane —Sheffield
- Full-time
- Sales
- Travel
- Communication skills
Quick apply
Internal Account Manager
Mediq —Castle Donington
- £30,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
9d
Business Development Manager
FluidOne —Sheffield
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Employee assistance programme
Quick apply
11d
Account Manager - Benelux & Nordics
Cubis Systems —Nottingham
- Full-time
- Civil engineering
- Sales
- Customer service
- Referral programme
Quick apply

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Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
4 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

senior account manager jobs in south normanton, dby

Customer Support Team Leader & Account Manager

Key Account Manager

Electrical Contracts Manager

Client Account Manager

Senior Account Manager

Corporate Account and Development Manager - Waste

Actemium Automation Nottingham - Business Development Manager

Key Account Manager

Senior Account Manager – Infrastructure

Client Account Manager, Water

Business Development Manager

Account Manager

Actemium Automation Nottingham - Business Development Manager

Strategic Account Manager

Strategic Accounts Executive

Digital Account Manager

Account Manager

Internal Account Manager

Business Development Manager

Account Manager - Benelux & Nordics

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