Technical support Work, Jobs in South Ockendon, Ess (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
4d
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
11d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
10d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
8d
Technical Support Executive
Systemise and Scale Consulting —Chelmsford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- APIs
- In-person
- Free parking
- Work from home
Quick apply
2d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
1d
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
2d
IT Support Engineer
Solar Systems IT Ltd —Wallington
- £24,500 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- IT
- Free parking
Quick apply
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
2d
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
eRostering System Support
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Part-time
1d
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
8d
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
4d
Digital Champion
Hartwig Care —London
- £30,000 a year
- Full-time
- IT
- Communication skills
- Paid training
- Annual leave
Quick apply
Saturday Studio Supervisor
Code Ninjas —Chelmsford
- £13 - £15 an hour
- Part-time
- Childcare
- No experience needed
- Supervising experience
- Store discount
- Flexitime
Quick apply
12d
IT Apprentice
West Ham United —London
- £20,000 a year
- Weekend availability
- Customer service
- IT
- Annual leave
- Employee discount
Quick apply
1d

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in south ockendon, ess

2nd Line Support Technician

Customer Support - ERP Software

IT Technician

Level 3 Support Technician

Support Analyst

Technical Support Executive

IT Support Technician (1st/2nd Line)

IT Apprentice

IT Specialist

IT Support Engineer

Technical Support Specialist

IT Support Analyst (1st Line Support)

Technical Support Engineer

Support Engineer - London

eRostering System Support

Technical Support Engineer

ICT Support Officer

Digital Champion

Saturday Studio Supervisor

IT Apprentice

I want to receive the latest job alerts for technical support in south ockendon, ess

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