Client success Work, Jobs in South Shields, Twr (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
13d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
8d
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Account Development Manager
NRG —Newcastle upon Tyne
- £48,117 a year
- Monday to Friday
- CRM software
- Travel
- Organisational skills
3d
Internal Sales Executive
REXEL —Durham
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Technology Sales Executive
Softcat —Newcastle upon Tyne
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
UK - Customer Success Manager
Paul Gough Media —Hartlepool
- £25,000 - £30,000 a year
- Full-time
Quick apply
Business Account Manager, Stadium of Light
Delaware North —Sunderland
- Sales
- No degree
- IT
Business Development Executive
Flourish —Hartlepool
- £25,000 a year
- Full-time
- Microsoft Office
Quick apply
2h
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
Client Partner - UK Justice
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Global Service Delivery Coordinator
Cintra HR & Payroll Services —Newcastle upon Tyne
- £26,250 - £29,500 a year
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
1d
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Sales Executive
Ascendus Group Ltd —Newcastle upon Tyne
- £12.80 - £16.00 an hour
- Part-time
- CRM software
- Sales
- Customer service
Quick apply
2d
Client Partner – Banking
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Master's degree
- AWS
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
Account Executive - Automotive
INFINIT —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
Quick apply
9d

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client success jobs near south shields, twr

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

Refine Your Search

client success jobs in south shields, twr

Client Success Manager

Account Development Manager - NHS Fleet Solutions

Customer Success Lead

Customer Operations Manager - 12 months fixed term

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Account Director

Account Development Manager

Internal Sales Executive

UK - Agency Operations Assistant

Technology Sales Executive

UK - Customer Success Manager

Business Account Manager, Stadium of Light

Business Development Executive

VodafoneThree - Client Sales Lead

Client Partner - UK Justice

Global Service Delivery Coordinator

Client Partner - UK Local Gov

Sales Executive

Client Partner – Banking

Account Executive - Automotive

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