configuration manager Work, Jobs in south shields, twr (with Salaries)

Asset and Configuration Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Part-time
- Administrative experience
- Presentation skills
- Business
- Annual leave
8d
Change, Configuration and Release Management Team Manager
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
L&D Services Manager
Sopra Steria —Newcastle upon Tyne
- £45,000 - £50,000 a year
- Hybrid work
- Management
- Analysis skills
- Annual leave
Senior Engineer (Networks and Connectivity)
North Tyneside Council —North Tyneside
- £44,075 - £48,226 a year
- Full-time
13d
Technical Change Enablement Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
5d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
EC&I Engineering Manager
Assystem —Sunderland
- Hybrid work
- In-person
- Leadership
Senior Systems Engineer
Assystem —Newcastle upon Tyne
- In-person
PMO Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Systems Engineer – Space
Lockheed Martin Corporation —Newcastle upon Tyne
- £93,000 - £116,000 a year
- Full-time
- Management
- Engineering
- Assembly
- Employee assistance programme
- Employee discount
14d
Transformation Manager - Deltek Costpoint
Amentum —Newcastle upon Tyne
- Full-time
- Hybrid work
- Employee assistance programme
Assistant Project Manager
United Infrastructure —Washington
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
Quick apply
Systems Engineer
Assystem —Sunderland
- Engineering
- Travel
- In-person
Technical Architect (Network)
IT Professional Services Ltd. —Chester-le-Street
- £50,000 - £65,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
Quick apply
1d
Mechanical CAD Engineer
Assystem —Sunderland
- AutoCAD
- CAD
- In-person
RBC Brewin Dolphin - Regional Business Manager
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Configuration Management Engineer
Assystem —Newcastle upon Tyne
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
Change, Configuration and Release Team Leader
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Integration Support Specialist
Bede Gaming —Newcastle upon Tyne
- Hybrid work
- Azure
- JavaScript
- Software development
- Annual leave
- Employee assistance programme
Quick apply
Salesforce Administrator
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Salesforce
- IT
Quick apply
7d

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Asset and Configuration Manager

Infected Blood Compensation Authority
Newcastle upon Tyne

Apply Now

Job details

Permanent | Part-time | Full-time
£47,258 a year
8 days ago

Benefits

Annual leave
Company pension
UK visa sponsorship
Enhanced maternity leave
Enhanced paternity leave
Childcare

Qualifications

Power BI
ITIL Certification
Administrative experience
Presentation skills
ITIL
Continuous integration
ServiceNow
Business

Full job description

Details

Reference number

459652

Salary

£47,258

In addition once the role holder has completed their probationary period (usually 6 months) they will become eligible to receive a pay premium allowance of £3,544 per annum. This pay premium allowance is non contractual and non pensionable.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

IBCA Level 4

Contract type

Permanent

Business area

IBCA - Digital

Type of role

Digital

Working pattern

Full-time, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Newcastle-upon-Tyne

About the job

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arms-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be fully operational for a period of approximately up to 5 years, after which IBCA will become a smaller residual service. When IBCAs work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

Job description

IBCAs Asset and Configuration Manager will be responsible for the end-to-end lifecycle management of all Service and IT assets (hardware, software, licenses, warranties)) and the scoping, creation and maintenance of the Configuration Management System. This role ensures that IBCA has an accurate, reliable view of the Service/IT infrastructure and its components and relationships, enabling informed decision-making, risk mitigation, cost optimisation and seamless service delivery aligned with ITIL 4/5 best practices.

Configuration Management (SACM)

Define, implement, and maintain the Configuration Management Plan and supporting processes.
Manage the Configuration Management Database (CMDB), ensuring all Configuration Items (CIs) are identified, accounted for, and tracked.
Map and maintain complex service dependencies to support Change, Incident, and Problem Management.
Work with supplier partners to map dependencies and relationships across cross organisational services.
Manage configuration management for the organisation, ensuring value for the business and adherence to company policies.

Asset Lifecycle Management

Oversee the full lifecycle of hardware and software assets, from procurement and deployment to decommissioning and disposal.
Manage the Software Asset Management (SAM) program to ensure license compliance and optimise spend.
Work across teams and directorates to ensure processes are aligned
Maintain a centralised Asset Register and ensure integration with financial and procurement systems.
Ensure that changes to assets are recorded and controlled appropriately via the Change management processes.

Governance & Compliance

Establish and enforce policies for asset tagging, naming conventions, and status accounting.
Ensure the organisation meets regulatory and contractual requirements regarding data privacy and hardware disposal (e.g., GDPR, WEEE).
Provide reporting and KPIs on asset utilisation, age, and compliance risks.
Advocate organisational commitment to asset management and control
Perform regular audits and reconciliations to ensure the "source of truth" matches the live environment.
Manage Asset and Configuration Management policy and process compliance and risk

Person specification

Essential Criteria

ITIL Expertise (ITIL v3 or ITIL 4). Qualified to Foundation certification is essential; next level qualifications such as Managing Professional (MP) or Specialist are highly preferred.
Advanced experience with ITSM platforms such as FreshService or ServiceNow. Experience of managing the CMDB and CMS integrations within ITSM toolsets.
Detailed experience of Discovery Tools including experience in automated discovery tools to populate the CMDB.
Strong ability to manipulate large datasets in Excel or Power BI to identify discrepancies and trends.
Experience in creating policy and process documentation and tailor deliver and communication to a variety of stakeholder audiences.
Strong communications and influencing skills to ensure effective stakeholder management, with the ability to effectively communicate across all seniority levels and hierarchies. Ability to influence technical teams to follow administrative processes and update records.
Ability to explain complex or technical information in a simple, clear, and professional manner to non-technical stakeholders.
Accuracy in managing detailed information, with strong attention to detail and logical and analytical thinking.
A proven track record of meeting deadlines and following through on commitments.

Desirable Criteria

Attention to detail with a data-first mindset with a strong focus on accuracy.
A continuous improvement and process improvement mindset with a proactive approach to identifying bottlenecks in the asset lifecycle and automating manual tasks.
Strategic thinking and demonstration of an understanding of how a single CI failure impacts the broader business service.
A proactive attitude toward acquiring new skills, particularly regarding technical systems and service frameworks.
Ability to adapt to changing priorities or processes within a fast-paced environment.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Managing a Quality Service

Benefits

Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Premium allowance paid monthly after probation
Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%
32.5 days of paid annual leave plus 8 bank holidays
Family friendly policies to support you and your everyday responsibilities
Enhanced maternity and paternity leave, up to 12 months shared parental leave

Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

As part of your application you will be required to provide a CV setting out your career history/qualifications highlighting specific responsibilities and achievements that are relevant for this role.

You will also be required to provide a Statement of Suitability (750 words max.)

Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.

Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.

Should a large number of applications be received, an initial sift may be conducted using the statement of suitability. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on experience, behaviours and strengths.

Expected timeline (subject to change)

Expected sift date WC 08/06/2026
Expected interview date/s 1st-10th July
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website)

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : IBCA Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at [email protected]

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information