Customer support & client services occupations Work, Jobs in South Shields, Twr (with Salaries)

UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Customer Service Advisor
North Tyneside Council —North Tyneside
- £25,583 - £25,989 a year
- Full-time
- Customer service
3d
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
10d
Customer Hub Advisor (Compressed/Weekend Shift)
Ocado Retail —Sunderland
- £26,184 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
10d
Call Answering Agent - Virtual Receptionist
Pebbletree Limited —Sunderland
- From £26,436.80 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
2d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Team Leader
Alpha UK Projects Limited —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Management
- In-person
- Leadership
- Sick pay
Quick apply
2d
Customer Service Representative
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
2d
Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
Customer Service Operator
J Barbour and Sons —South Shields
- Weekend availability
- Customer service
- Communication skills
- Store discount
- Employee discount
Quick apply
2d
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Customer Service Team Leader (Maternity Cover)
Tyne Coast College —South Shields
- £26,028 - £34,453 a year
- Part-time
- School
3d
Customer Service Representative
Tesco Insurance —Newcastle upon Tyne
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Free parking
- Employee discount
Customer Service & Operations - Customer Relations Advisor - CR1
Parkdean Resorts —Newcastle upon Tyne
- £26,184 a year
- Resort
- Store discount
- Employee assistance programme
Quick apply
9d
Customer Support Administrator
Alliance Healthcare —Newcastle upon Tyne
- Full-time
- Typing
- Communication skills
11d
Customer Service Advisor
M Group —Newcastle upon Tyne
- £26,529 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
3d
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
6d

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customer support & client services occupations jobs near south shields, twr

UK - Agency Operations Assistant

Paul Gough Media -
Hartlepool

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Full job description

Who We Are

We’re a fast-growing marketing training and full-service agency with offices in Hartlepool (UK) and Celebration, Orlando (USA).

Our clients? Healthcare business owners across the UK, USA, Canada, and Australia who trust us to help them grow, scale, and succeed.

Founded by Paul Gough, a 4x Amazon best-selling author, Instagram-verified influencer, and former professional football physical therapist, our business was built on real-world success. After scaling his own physiotherapy practice from scratch, Paul now helps others do the same through proven marketing and business strategies.

We’re a high-performance team that values speed, accountability, and delivering real, measurable results.

And right now, we’re looking for someone exceptional to join us.

The Role

At the heart of this role is ownership. You’ll be the person who keeps everything moving, making sure clients are supported, deadlines are hit, and nothing slips through the cracks. You won’t be waiting for instructions; you’ll be anticipating what needs to happen next and taking action before anyone has to ask.

A big part of your focus will be client experience. You’ll act as a key point of contact, making sure communication is handled quickly, professionally, and with real attention to detail. Beyond just responding, you’ll proactively check in, gather feedback, and build strong working relationship, ensuring every client feels supported and confident in the service they’re receiving. When issues arise, you’ll spot them early and handle them before they become bigger problems.

You’ll also play a critical role in keeping delivery on track. Working across multiple teams, you’ll oversee client deliverables, monitor progress, and make sure deadlines are consistently met. This means staying close to the detail, tracking memberships, keeping an eye on subscriptions and payments, and ensuring everything is accurate behind the scenes. If something looks off, you’ll investigate it, raise it, and help resolve it quickly.

Alongside this, you’ll support the wider operations of the business. From coordinating elements of recruitment, such as managing job ads, scheduling interviews, and communicating with candidates, to helping keep internal systems, CRMs, and records fully up to date, you’ll be a key part of keeping the business organised and running efficiently. You’ll also help align teams across the UK and US, ensuring calendars, priorities, and communication stay clear and consistent.

Finally, this role is about more than just maintaining standards, it’s about raising them. You’ll be encouraged to spot inefficiencies, suggest improvements, and contribute ideas that make the business run better. Whether it’s refining a process, improving communication, or identifying gaps before they cause issues, your input will have a direct impact on how we operate and grow.

Why Join Us?

This is an opportunity to be part of a business that’s scaling fast, with clear momentum and big ambitions.

You’ll work alongside a high-energy team in our Hartlepool office, collaborating with colleagues across both the UK and US. There are opportunities to travel, develop your skills, and grow your career as the business expands.

Most importantly, this is a role where you’ll have real ownership and make a genuine impact, your work won’t go unnoticed, and neither will your results.

The Details

Location: Hartlepool, UK
Hours: Full-time, in-office (10:30am–6:30pm, Monday–Friday)
Salary: £24,000–£26,000

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Refine Your Search

customer support & client services occupations jobs in south shields, twr

UK - Agency Operations Assistant

Customer Service Advisor

Customer Service Advisor (Payments and Retentions)

Customer Hub Advisor (Late Shift)

Customer Hub Advisor (Compressed/Weekend Shift)

Call Answering Agent - Virtual Receptionist

Contact Centre Service Advisor - Newcastle

Customer Care Call Advisor

Team Leader

Customer Service Representative

Customer Relations Clerk

Customer Service Operator

Customer Service Expert

Customer Service Team Leader (Maternity Cover)

Customer Service Representative

Customer Service & Operations - Customer Relations Advisor - CR1

Customer Support Administrator

Customer Service Advisor

Customer service Advisor (Sales)

Customer Advisor

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