Patient access occupations Work, Jobs in South Shields, Twr (with Salaries)

Administrator - Neurodevelopmental Single Point of Access
Partnering Health Ltd —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Patient Care Advisor
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,760 - £27,476 a year
- Full-time
2d
Clerical Assistant
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,272 a year
- Part-time
11d
Service Delivery Scheduler
Unisus Care —Wallsend
- From £14.21 an hour
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Receptionist
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £25,272 a year
- Part-time
- Front desk
- IT
- Communication skills
2d
Administrator
Alliance Medical Ltd —South Shields
- £27,876 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Administration Assistant
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Sunderland
- £25,272 a year
- Full-time
- Administrative experience
3d
Care Coordinator (Day Senior Care)
Manor Care Home Group —Stanley
- £13.46 an hour
- Full-time
- Medication administration
- Driving
- Patient care
Quick apply
8d
Outbound Bookings Advisor (Bank)
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
Patient Cancer Care Co-ordinator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Ashington
- £28,392 - £31,157 a year
- Full-time
- IT
- Care plans
- Communication skills
1d
Dental Receptionist
Neo Orthodontics North East Limited —Newcastle upon Tyne
- From £12.80 an hour
- Part-time
- Administrative experience
- Typing
- In-person
Quick apply
2d
Team Secretary
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Cramlington
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Annual leave
1d
Dental Receptionist
Neo Orthodontics —Newcastle upon Tyne
- From £12.80 an hour
- Full-time
- Administrative experience
- In-person
- Office experience
Quick apply
2d
Receptionist / Administrator
IntraHealth —Belmont
- Part-time
- Communication skills
1d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Medical Receptionist
PRUDHOE MEDICAL GROUP —Prudhoe
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
- Sick pay
Quick apply
Receptionist- Westerhope
Archvale —Newcastle upon Tyne
- £12 - £13 an hour
- GP surgery experience
- Organisational skills
- Front desk
- Annual leave
Quick apply
11h
Receptionist
Bupa Dental Care —Durham
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
2d

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Administrator - Neurodevelopmental Single Point of Access

Partnering Health Ltd -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Data entry
Time management

Full job description

PHL have an exciting opportunity for an Administrator to join the team working in our new Neurodevelopmental Single Point of Access service on a full time permanent basis.

As a Neurodevelopmental Single Point of Access (SPOA) Administrator, you will play a vital role in supporting the patient care pathway by delivering efficient, compassionate, and professional administrative support within a busy and dynamic healthcare environment.

The role involves managing a high-volume caseload and acting as a key point of contact for patients, families, healthcare professionals, and external services. Core responsibilities include handling inbound and outbound communications, managing referrals checking eligibility documentation, supporting clinical teams with administrative tasks.

Your key responsibilities will be:

Answer inbound calls and assist with queries from patients, representatives, healthcare professionals, and external services.
Screen and direct calls and enquiries to appropriate team members.
Initiate outgoing calls relating to welcomes
Administer and process patient referrals and other patient information accurately and professionally.
Manage shared email inboxes and respond to general non-clinical enquiries.
Maintain organised, secure, and accessible filing and administrative systems.
Record patient observations and escalate concerns relating to patient safety, including safeguarding, to the clinical team.
Acknowledge and assist with patient complaints in line with procedure.
Liaise effectively with GP practices, pharmacies, and other external partner organisations to support coordinated care.
Assist with gathering statistics, reports, and clinical audits.
Adhere to Key Performance Indicators (KPIs) and communicate service delivery issues to management.
Participate in service meetings, improvement initiatives, innovations, and the development of patient information materials.
Carry out all responsibilities in a timely manner to support patients in accessing appropriate care.
Maintain professionalism at all times, adhering to confidentiality, privacy, consent, and information governance requirements.
Demonstrate compassion, empathy, tact, patience, and a non-judgemental approach when supporting individuals from diverse backgrounds and experiences.
Promote a supportive, respectful, positive, safe, effective, and inclusive working environment.

Requirements:

Previous experience within a care navigator or healthcare administration role
Proven experience of providing admin support to a busy team
Experience of working in a multi- disciplinary team
Experience of accurate and reliable data entry
Proficient in Microsoft Office especially Microsoft Excel and Word
Strong organisational and time- management skills, flexible approach to conflicting or unexpected priorities

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in south shields, twr

Administrator - Neurodevelopmental Single Point of Access

Patient Care Advisor

Clerical Assistant

Service Delivery Scheduler

Patient/Customer Services Coordinator

Receptionist

Administrator

Administration Assistant

Care Coordinator (Day Senior Care)

Outbound Bookings Advisor (Bank)

Patient Cancer Care Co-ordinator

Dental Receptionist

Team Secretary

Dental Receptionist

Receptionist / Administrator

Team Administrator

Medical Receptionist

Receptionist- Westerhope

Receptionist

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