community volunteer Work, Jobs in south shields (with Salaries)

Charity Services Coordinator
Age UK North Tyneside —North Shields
- Customer service
- Microsoft Office
- Administrative experience
- Referral programme
Quick apply
12d
Visitor Assistant
English Heritage —Tynemouth
- £12.71 an hour
- Weekend availability
- Customer service
- English
- Employee assistance programme
- Employee discount
8d
Community Stock Generation Volunteer (Homestore)
British Heart Foundation —South Shields
- Employee discount
Community Stock Generation Volunteer
British Heart Foundation —Sunderland
- Employee discount
Supervisory Assistant, 8.75 hpw (Term Time Only) (Marsden Primary School)
South Tyneside Council —South Tyneside
- £13.05 an hour
- Temporary
- Working with children
- School
7d
Family Partner (Young Parents Scheme)
North Tyneside Council —North Tyneside
- £32,061 - £33,699 a year
- Full-time
Retail Customer Assistant at Sunderland Eye Infirmary
Royal Voluntary Service —Sunderland
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
Dementia Activities Coordinator
Age UK North Tyneside —North Shields
- £25,587 - £27,251 a year
- Case management
- IT
- Communication skills
- Referral programme
Quick apply
Sessional support workers
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Weekend availability
- IT
Teaching Assistant (St Oswald's Catholic Primary School)
South Tyneside Council —South Tyneside
- £20,849 - £25,989 a year
- Part-time
- School
1d
Team Member
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Full-time
- Communication skills
2d
Volunteer Community First Responder
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- Part-time
7d
Teaching Assistant (FTC)
St Oswald's Catholic Primary School, South Shields —South Shields
- £25,989 a year
- Call to connect
- School
2d
School Crossing Patrol
North Tyneside Council —North Tyneside
- £24,796 - £25,185 a year
- Part-time
- Travel
- School
14d
Cleaner
North Tyneside Council —North Tyneside
- £24,796 a year
- Part-time
Exhibitions Coordinator
University of Sunderland —Sunderland
- £31,604 - £36,545 a year
- Full-time
- Annual leave
8d
Community Champion Volunteer - Tyne and Wear
British Heart Foundation —Newcastle upon Tyne
- IT
- Leadership
- Communication skills
Wellbeing Coordinator
Care Home UK Two Limited —Jarrow
- £13 an hour
- Part-time
- In-person
Quick apply
14d
Teaching Assistant - Level 2 (Term Time Only) (SS Peter and Paul Catholic Primary School)
South Tyneside Council —South Tyneside
- £19,359 - £25,989 a year
- School
2d
Intelligence Researcher - NEROCU
Northumbria Police —Sunderland
- £11,475 - £11,943 a year
- Employee discount
- Sick pay
7d

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community volunteer jobs near south shields

Charity Services Coordinator

Age UK North Tyneside -
North Shields

Quick apply

Job details

12 days ago

Benefits

Company pension
Referral programme

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

We’re looking for a passionate and organised Charity Services Coordinator to join our team at Age UK North Tyneside.

This is a rewarding opportunity to play a key role in supporting older people across the borough—helping them stay connected, maintain independence, and access vital services.

You’ll be at the heart of our operations, delivering excellent customer service, coordinating activities, and ensuring our services run smoothly and efficiently. You’ll be the first point of contact for our customers—supporting them via phone and email, coordinating activities, and helping our teams deliver high-quality services across North Tyneside.

You’ll also manage schedules, bookings, and service delivery logistics while building strong relationships with customers, partners, and volunteers.

Key Responsibilities

Customer & Service Delivery

Act as the main contact for customers accessing charity services
Provide a high-quality, responsive service aligned with service standards
Support customers to engage with services and maintain independence
Handle enquiries, bookings, and activity registrations
Promote services and signpost customers to appropriate support

Coordination & Administration

Manage bookings, appointments, and weekly rotas
Coordinate activities across multiple venues
Support delivery of social and wellbeing activities and day centres
Maintain accurate customer records and CRM data
Monitor attendance, participation, and income data

Stakeholder & Relationship Management

Build strong relationships with partners, providers, and volunteers
Liaise with venues to support service delivery
Support networking and research to improve local service knowledge

Compliance & Quality

Ensure GDPR compliance and accurate record keeping
Monitor performance, complete reporting, and support audits
Ensure invoices are accurate and submitted appropriately
Maintain health and safety standards and escalate issues
Support feedback collection, complaints handling, and service improvement

Team Support

Work flexibly across teams and provide cover where needed
Support workforce planning and scheduling
Contribute to team meetings and updates

Essential

GCSE (or equivalent) in English and Maths
Strong administrative experience in a busy environment
Excellent communication and interpersonal skills
Ability to build relationships with a wide range of stakeholders
Strong organisational skills and attention to detail
Confident using Microsoft Office and CRM systems
Ability to manage workloads independently and as part of a team
Commitment to delivering excellent customer service
Understanding and empathy for the needs of older people

Desirable:

Experience working in the voluntary or third sector
Experience supporting or coordinating volunteers
Experience working with older people in a community setting
Experience delivering or supporting projects to deadlines

Benefits:

26 days holiday + wellbeing day
Paid mileage & Blue Light Card discounts
Generous pension scheme
Staff referral scheme & annual thank-you events
Opportunities for development and enhanced responsibilities

Job Description is available upon request.

Quick apply

Refine Your Search

community volunteer jobs in south shields

Charity Services Coordinator

Visitor Assistant

Community Stock Generation Volunteer (Homestore)

Community Stock Generation Volunteer

Supervisory Assistant, 8.75 hpw (Term Time Only) (Marsden Primary School)

Family Partner (Young Parents Scheme)

Retail Customer Assistant at Sunderland Eye Infirmary

Dementia Activities Coordinator

Sessional support workers

Teaching Assistant (St Oswald's Catholic Primary School)

Team Member

Volunteer Community First Responder

Teaching Assistant (FTC)

School Crossing Patrol

Cleaner

Exhibitions Coordinator

Community Champion Volunteer - Tyne and Wear

Wellbeing Coordinator

Teaching Assistant - Level 2 (Term Time Only) (SS Peter and Paul Catholic Primary School)

Intelligence Researcher - NEROCU

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