It service manager Work, Jobs in South Weald, Ess (with Salaries)

Infor M3 ERP Support Manager
Wilkin & Sons Ltd —Colchester
- £60,000 - £95,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Free parking
- Store discount
Quick apply
3d
IT Operations & Digital Workplace Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £70,000 a year
- Full-time
- Remote
- SharePoint
- IT
- Leadership
- Employee discount
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
14d
IT Service Site Manager
Goresbrook School —Dagenham
- £40,000 - £43,000 a year
- Full-time
- Computer networking
- IT
- School
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
6d
IT Service Manager - Secure Cloud Services (DV Security Clearance)
CGI —London
- Full-time
- Oracle
- Continuous improvement
- Agile
Quick apply
Service & Installation Project Manager (AV)
Spotlight Sound —Chelmsford
- From £35,000 a year
- Full-time
- In-person
Quick apply
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
IT Project Manager
Restore PLC —Rainham
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Computer networking
Quick apply
IT Manager
PHINIA —Gillingham
- Full-time
- Computer Science
- Bachelor's degree
- Travel
Senior Director, Technology - Europe
Hines —London
- AI
- Leadership
9d
IT Support Engineer
Bouygues Construction —London
- Full-time
- Remote
- Customer service
- IT
- Communication skills
- Annual leave
- Life insurance
6d
Scrum Master - SC Eligible - Government Projects
ByDesign Secure —London
- £575 a day
- Temporary
- Hybrid work
- Azure
- Agile
- In-person
Quick apply
7d
Head of IT
Smartly.io —London
- Agile
- IT
- Leadership
- Annual leave
IT Asset Manager
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
IT Support Engineer
Kobalt Music —London
- Full-time
- Hybrid work
Quick apply
9d
IT Support Specialist - London
Legora —London
- Full-time
9d
Head of Delivery
Fat Beehive —London
- £65,000 a year
- Full-time
- Hybrid work
- Presentation skills
- APIs
- Agile
- Annual leave
Quick apply
2d

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Infor M3 ERP Support Manager

Wilkin & Sons Ltd -
Colchester

Quick apply

Job details

Permanent | Full-time
£60,000 - £95,000 a year
3 days ago

Benefits

Free parking
Casual dress
Store discount
Profit sharing
Health & wellbeing programme
Additional leave
Matching gift scheme
Annual leave
Discounted or free food
Company pension
Work from home
Canteen
Company events
Employee discount
Gym membership
Employee stock ownership plan
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Power BI
Business processes
Root cause analysis

Full job description

Infor M3 ERP Support Manager

Salary: £60,000–£95,000 per annum, depending on experience

Location: Tiptree, Essex, with occasional travel within the Essex area as required.

Working Hours: 9.00am-5.00pm Monday to Friday. Hybrid working available with a minimum of 3 days in the office.

We are looking for an experienced Infor M3 Applications Support Manager to take ownership of the day-to-day support, improvement and ongoing development of our ERP platform and connected business applications. This is a hands-on role for someone with strong Infor M3 experience who enjoys solving problems, improving processes and helping users get the best from business critical systems.

About the role

As Infor M3 Applications Support Manager, you will act as the key link between operational teams, IT and external support partners. You will ensure incidents and requests are handled effectively, lead root cause analysis for recurring issues, manage change control, and identify opportunities to improve workflows, data quality and system adoption.

You will also play an important role in continual service improvement, helping the business move away from manual workarounds and towards stronger, more consistent processes within Infor M3 CloudSuite. The role includes line management responsibility for one BI and Reporting Analyst, with a focus on reporting, data quality and effective use of Power BI and Birst.

Key responsibilities

Provide expert 1st, 2nd and 3rd line support for Infor M3, including functional troubleshooting and user support.
Lead continual service improvement across ERP processes, identifying opportunities to improve efficiency, usability and data quality.
Map current business processes and design improved future-state workflows aligned to Infor M3 capability and good practice.
Translate business requirements into clear functional outcomes, configuration changes or controlled enhancement requests.
Own governance for ERP changes, including impact assessment, testing, approval, deployment and rollback planning.
Manage integrations, supplier escalations and third-party support requests relating to Infor M3 and connected applications.
Support the planning and delivery of ERP improvement projects and contribute to the wider IT applications roadmap.
Line manage, coach and support one BI and Reporting Analyst, ensuring reporting outputs align with business priorities.
Develop user confidence through guidance, documentation, training and supportive change adoption.

What we offer

Free onsite parking
25 days paid holiday, plus bank holidays. (Pro-rata)
25% discount card for our shop/tea rooms (following successful 3 months’ probation period)
Westfield Health cash health care plan to reclaim for dentistry etc.
Employee owned share incentive scheme
Reduced Gym membership to Atlantis Gym, Tiptree
Employee events and family days
Annual profit based bonus
Salary of £60,000–£95,000 per annum, depending on experience.
A varied and influential role supporting a business-critical ERP environment.
The opportunity to shape how Infor M3 is used across the organisation and drive meaningful process improvement.
Line management responsibility and involvement in reporting, data quality and wider IT applications strategy.

Wilkin & Sons value its people, our family business is truly unique in this day in age where staff are valued and taken care of. Regardless of the role you join us on we actively promote within and many opportunities arise as staff increase their skill set.

If you would be a hardworking and dedicated colleague and feel you would complement our team and business we would love to receive your application.

Interested?

Please submit your application via Indeed.

Pay: £60,000.00-£95,000.00 per year

Benefits:

Additional leave
Bereavement leave
Canteen
Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Employee stock ownership plan
Enhanced maternity leave
Enhanced paternity leave
Free parking
Gym membership
Health & wellbeing programme
Matching gift scheme
On-site parking
Profit sharing
Sick pay
Store discount
Work from home

Ability to commute/relocate:

Colchester CO5 0RF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Explain your experience with Infor M3 Cloud Suite

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Colchester CO5 0RF

Quick apply

Refine Your Search

it service manager jobs in south weald, ess

Infor M3 ERP Support Manager

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Service Delivery Manager (UK)

IT Service Manager - Secure Cloud Services (DV Security Clearance)

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