customer service manager Work, Jobs in south yorkshire (with Salaries)

Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
12d
Store Manager
Toolstation —Swinton
- £30,765.03 a year
- Full-time
- Leadership
- Employee discount
Service Delivery Manager
Konecranes —Doncaster
- Full-time
- Leadership
Bershka Sheffield Deputy Manager
INDITEX —Sheffield
- Full-time
- Leadership
Quick apply
19h
Branch Manager
Weldricks Pharmacy —Doncaster
- £13.72 an hour
- Full-time
- Employee discount
Operations Manager
Amazon UK Services Ltd. —Doncaster
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Leadership
- Employee discount
- Referral programme
Quick apply
Deputy Manager
Home Bargains —Doncaster
- £34,551.47 a year
- Part-time
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Shop Manager
Extra Care —Sheffield
- £13.07 an hour
- Full-time
- Annual leave
- Employee assistance programme
7d
Sales Manager - Used Cars
Perrys Motor Sales Ltd —Chesterfield
- £40,000 a year
- Full-time
- Sales
- Employee discount
Assistant Manager - Mansfield
BoyleSports —Mansfield
- £13.20 an hour
Quick apply
General Manager
Wingstop UK - Sheffield City Centre —Sheffield
- £40,000 - £46,500 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
13d
Area Manager (L5), Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Operations Manager
Energise Energy Solutions —Doncaster
- £38,000 - £44,000 a year
- Full-time
- Remote
- Customer service
- Supervising experience
- Travel
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
1d
Hub Manager
Evri —Barnsley
- £60,000 - £65,000 a year
- Night shift
- Travel
- IT
- Leadership
- Employee assistance programme
- Employee discount
Senior Site Manager
Keepmoat Homes —Brodsworth
- Full-time
- Employee discount
Head of Procurement (Rolling Stock and Customer Service)
Siemens —Goole
- Full-time
- Management
- Engineering
- Business
- Annual leave
- Employee discount
1d
Marketing Manager
Bluetree Group —Rotherham
- £40,000 - £48,000 a year
- Full-time
- Analysis skills
- Communication skills
- Free parking
Quick apply

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Customer Delivery Manager

Computacenter -
Sheffield

Apply Now

Job details

12 days ago

Qualifications

Analysis skills
ITIL
IT
Leadership

Full job description

Location: UK - Sheffield | Job-ID: 218528 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience.

You’ll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career.

What you’ll do

As a Customer Delivery Manager, you’ll be responsible for delivering services into one of our large and complex customer accounts.

You’ll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, you’ll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement.

On a day to day basis this looks like:

Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS).
Use data and insight to identify trends, risks and improvement opportunities.
Act as a key point of contact for customer stakeholders, ensuring we remain responsive and deliver measurable value.
Work with globally distributed teams service teams.
Lead through influence in a matrix environment, taking accountability for outcomes.

What you’ll need

Experience:

Experience in IT service management or operational leadership, such as service desk, team leader or similar roles.
Experience managing performance, stakeholders or service delivery environments.

Skills and behaviours:

A strong governance mindset with the ability to oversee and improve services through others.
Strong analytical and problem-solving skills.
Ability to work independently, manage priorities and take ownership of outcomes.
Confident stakeholder engagement and influencing skills.
Resilient and comfortable working in a fast-paced, high-demand environment.

Desirable:

ITIL knowledge or certification.
Experience with ServiceNow or similar ITSM tools.
Experience working in large or complex service environments.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

customer service manager jobs in south yorkshire

Customer Delivery Manager

Store Manager

Service Delivery Manager

Bershka Sheffield Deputy Manager

Branch Manager

Operations Manager

Customer Success Manager

Head of B2C Sales

Deputy Manager

Shop Manager

Sales Manager - Used Cars

Assistant Manager - Mansfield

General Manager

Area Manager (L5), Customer Fulfillment

Operations Manager

Head of Service Delivery

Hub Manager

Senior Site Manager

Head of Procurement (Rolling Stock and Customer Service)

Marketing Manager

I want to receive the latest job alerts for customer service manager in south yorkshire

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