Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
As a vital member of our DBA Team the Junior Database Administrator is responsible for supporting the day‑to‑day operation, maintenance, and monitoring of the organisation’s database platforms. Working closely with senior DBAs and wider Infrastructure teams, the role focuses on ensuring database availability, performance, security, and reliability.
This position is ideal for an individual early in their DBA career who is looking to build strong technical foundations in database administration, gain exposure to enterprise environments, and develop towards a full DBA role through structured learning and operational experience.
Collaborating closely with cross-functional teams, you will troubleshoot and resolve technical issues, implement upgrades, and stay abreast of industry trends to recommend innovative solutions. Your expertise will contribute to enhancing the Database enterprise.
Key responsibilities:
Operations Metrics Development:
Develop and monitor daily operations metrics to assess the performance, health, availability and efficiency of the database infrastructure
Operations Management:
Support and manage all corporate database Infrastructure (MS SQL Server, Oracle) Incident Management, Changes, Moves, Implementations and Infrastructure Applications. Conduct regular reviews of DR & Backup Services and actively contribute to the remediation of vulnerabilities identified in security assessments.
Vendor Collaboration:
Work collaboratively with vendors to address and resolve issues, ensuring timely escalation when necessary
Project Support:
Collaborate with Design teams to support project implementations.
Contribute to reducing central database IT infrastructure costs through cloud adoption.
Incident Resolution:
Take ownership of resolving incidents assigned by the service desk within defined Service Level Agreements (SLAs).
Change Management Delivery:
Manage the successful delivery of changes to the production environment, ensuring minimal disruption and adherence to established protocols
Estate Monitoring and Investigation:
Monitor the database estate for issues or anomalies, investigating and resolving them promptly.
Documentation and Analysis:
Analyse and document the current database estate, maintaining up-to-date documentation as the enterprise evolves
Audit Compliance and Support:
Ensure full compliance with Group, Legal, and Regulatory requirements, actively participating in internal and external audit cycles, and supporting the remediation of audit actions. Additionally, drive identified risks to closure, reporting progress against each risk in the messaging environment.
Skills and experience:
Database Expertise:
Basic understanding of relational databases, preferably Microsoft SQL Server.
Awareness of database concepts such as backups, restores, indexing, and security. Experience working in an IT support or infrastructure environment
Operational Resilience:
Ability to work under pressure and meet tight deadlines in a fast-paced, dynamic environment. Demonstrated experience handling multiple customers and projects simultaneously.
Stakeholder Management:
Business experience showcasing effective stakeholder management in the context of IT infrastructure projects. Proven ability to communicate complex technical concepts to non-technical stakeholders and align IT initiatives with overall business objectives.
Certifications and ITIL Awareness:
Hold appropriate certifications in core technology platforms, specifically MS SQL Server.
Security clearance or able to obtain one
Experience or awareness of ITIL processes.
Educational Qualifications:
Educated to degree level, ideally in an IT or Business subject matter.
Strong academic foundation complemented by practical experience in IT infrastructure roles.
Proactive and Self-Motivated:
Ideal: Proactive and self-motivated individual with a can-do attitude.
Ideal: Track record of working with database technology stack and an appreciation of support and service transition.
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
