customer experience manager Work, Jobs in southampton, ham (with Salaries)

Team Leader - Glamping Build & Break
Zoo Events Group Ltd —Southampton
- £15.69 an hour
- Temporary
- Management
- Supervising experience
- Organisational skills
Quick apply
7d
Graduate Management Trainee - Southampton
Enterprise Mobility —Southampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Tesco Travel Bureau Manager
Travelex —Southampton
- £28,548 a year
- Overtime
- Customer service
- Employee discount
Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
12d
Retail Customer Service
Entain —Hythe
- Overtime
Customer Experience Lead
Jewells —Southampton
- Sales
- Customer service
- Paid training
- Employee discount
Retail Shift Lead
Company Shop Group —Southampton
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Area Care Manager
Helping Hands —Southampton
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Assistant Manager
Starbucks —Southampton
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Assistant Manager
Host Student Housing Limited —Southampton
- £29,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Employee assistance programme
- Life insurance
6d
Counter Manager - Southampton
Benefit Cosmetics UK —Southampton
- Weekend availability
- Management
- Sales
- Annual leave
- Referral programme
12d
Business Development Manager
OrderYOYO —Southampton
- Sales
- Restaurant
Quick apply
Senior Property Manager
Places for People —Southampton
- Up to £45,000 a year
- Employee discount
- Flexible schedule
Early Careers Partner, COO
Quilter —Southampton
- Full-time
- Organisational skills
Programme Manager
Ocean Infinity —Southampton
- Full-time
- Communication skills
Team Leader
Card Factory —Southampton
- £13 an hour
- Leadership
7d
F&B Assistant
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Referral programme
Quick apply
8d
Graduate Management Trainee - Winchester
Enterprise Mobility —Winchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Engagement Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
1d

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customer experience manager jobs near southampton, ham

Team Leader - Glamping Build & Break

Zoo Events Group Ltd -
Southampton

Quick apply

Job details

Temporary | Fixed term contract
£15.69 an hour
7 days ago

Qualifications

Management
Supervising experience
Organisational skills
Guest services
Leadership
Communication skills

Full job description

Who are we?
At Zoo Events Group, we specialise in delivering luxury glamping experiences at some of the UK’s most prestigious festivals and live events.

This summer we’re on the hunt for experienced, motivated and hands-on Team Leaders to join our exciting event crew at Latitude, Boomtown Fair and Lost Village Festival. If you’re passionate about working outdoors and leading from the front, this could be the perfect opportunity for you! This role is perfect for someone who thrives in fast-paced outdoor environments, managing and teaching crew members and takes pride in delivering high standards. You’ll play a key role in creating exceptional guest experiences while managing and motivating your own team on site.

The role
As a Glamping Team Leader, you’ll oversee teams of up to 7 crew members during the build, maintenance and breakdown of our glamping villages. You’ll ensure every aspect of the setup runs smoothly, efficiently and safely. From supervising the construction of our tents to training your team on perfect bed making and tent furnishing, you’ll uphold the highest standards of quality, safety and guest satisfaction.

Supervising the construction and furnishing of luxury bell tents and glamping accommodation
Leading teams to complete specific tasks under the direction of the Build Managers
Training and supporting crew members to ensure consistently high standards across all areas of the build
Carrying out quality control checks throughout each stage of the setup
Assisting hands-on with tent construction, furnishing and breakdown when required
Overseeing maintenance operations and guest services during the live event
Monitoring crew welfare, maintaining health and safety on site and escalating any crew issues to a senior manager
Keeping an accurate log of your teams’ working hours

This is a physically demanding and highly rewarding role that requires strong leadership, organisation and the ability to remain calm under pressure.

Dates
To be considered for this role, you must be available for the following dates:

Team Leader training at our HQ - 14th July
A full-day training session designed to familiarise you with our build processes, standards and leadership expectations before the events begin.

Latitude 19th July - 29th July
During the live event period (23rd-26th July) you’ll be required to complete one 1-hour tent maintenance shift.

Boomtown Fair 5th August - 21st August
During the live event period (12th-16th August) you’ll be required to complete one 1-hour tent maintenance shift.

Lost Village 22nd August - 4th September
During the live event period (27th-30th August), you’ll complete one 6-hour guest services shift, showing customers to their accommodation.

Once you have completed your live event shifts, you'll have free time to enjoy the festivals.

Hours can vary, they will often exceed 40 hours a week and will include weekends. This position is temporary.

Pay and perks

£15.69 per hour (inclusive of pro-rata holiday pay)
Complimentary festival tickets
Mileage contribution towards travel
Lunch and dinner provided on all working days

What we’re looking for
We’re looking for confident, reliable leaders who can motivate a team and maintain high standards in a fast-paced environment.

You should have:

Previous leadership or supervisory experience
Strong communication and organisational skills
The ability to give clear instructions and build a good relationship with your colleagues
A proactive attitude and the ability to use initiative
Excellent attention to detail and pride in delivering quality work
Good time keeping and a practical, hands-on approach
Physically fit and the able to carry out prolonged manual work
Comfortable working outdoors in all weather conditions

Desirable Experience
While not essential, the following experience would be highly beneficial:

Festival, events or glamping work experience
Experience working with outdoor structures, tents or temporary installations
Customer-facing or guest services experience

You will need to arrange your own transport to and from events which are often in rural locations, so access to a vehicle is highly preferable.

Our HQ is based in Stockton, between Warminster and Salisbury but we recruit team members from across the UK and internationally (valid work visas required).

Ready to take the lead? If you’re excited about working in a dynamic environment and helping create unforgettable glamping experiences, we’d love to hear from you!

Job Types: Temporary, Fixed term contract
Contract length: 1 month

Pay: £15.69 per hour

Application question(s):

1. Please be aware we use AI visibility tools when screening applications, any found showing AI generated answers will automatically be discarded so please answer in your own words.

What skills do you bring that would make you a great fit for this role?

2. Please detail any relevant experience you have working with events, camping, bell tents or tipis.
3. Do you have your own vehicle? (Not essential for the role)
4. Are you available for all dates listed in the job advert?

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in southampton, ham

Team Leader - Glamping Build & Break

Graduate Management Trainee - Southampton

Tesco Travel Bureau Manager

Customer Service Manager

Retail Customer Service

Customer Experience Lead

Retail Shift Lead

Area Care Manager

Assistant Manager

Assistant Manager

Counter Manager - Southampton

Business Development Manager

Senior Property Manager

Early Careers Partner, COO

Programme Manager

Team Leader

F&B Assistant

Graduate Management Trainee - Winchester

Account Manager

Customer Engagement Lead

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