Customer relations manager Work, Jobs in Southampton, Ham (with Salaries)

Customer Service Administrator
Wessex Lifts —Romsey
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Sick pay
Quick apply
4d
HR Advisor
Wärtsilä —Fareham
- Hybrid work
- Human resources
3d
HR Advisor
BAE Systems —Portsmouth
- Up to £47,000 a year
- Human resources
- Organisational skills
3d
Assistant Project Manager
MWHTreatment —Winchester
- Contracts
Project Manager
Roke Manor Research Limited —Romsey
- Time management
Project Manager
Roke —Romsey
- Full-time
- Time management
HR Business Partner
Associated British Ports —Southampton
- Management
- Customer service
- Human resources
11d
Homelessness Officer (Prevention & Relief)
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
5d
Operations Manager
WP Group —Southampton
- Full-time
- Computer literacy
- Administrative experience
- Continuous improvement
Quick apply
Sales Solution Architect
Roke Manor Research Limited —Romsey
- Sales
- Travel
Commercial Flooring Installer
Crown Flooring & Facilities —Southampton
- £35,000 - £50,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Senior HR Adviser
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Human resources
- Communication skills
- School
5d
HR Business Partner
Snows Group —Southampton
- Full-time
- Microsoft Excel
- English
- Microsoft Office
11d
Compliance Support
OneDome —Bournemouth
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- IT
- Communication skills
Quick apply
HR Advisor
Havant & South Downs College —Portsmouth
- £28,106.49 - £34,664.67 a year
- Part-time
- Hybrid work
- Travel
- Human resources
- Communication skills
10d
Corporate Sales Administrator
Snows Group —Southampton
- £28,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Manufacturing Project Manager
Leonardo UK Ltd —Southampton
- £59,400 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Continuous improvement
- Flexible schedule
- Referral programme
HR Advisor
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Management
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
11d
Senior HR Advisor
Eastleigh Borough Council —Eastleigh
- £48,139 a year
- Full-time
- Hybrid work
- Human resources
- IT
- Communication skills
- Annual leave
Sales Solution Architect
Roke —Romsey
- Full-time
- Sales
- Travel

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customer relations manager jobs near southampton, ham

Customer Service Administrator

Wessex Lifts
Romsey

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year
4 days ago

Benefits

Free parking
Casual dress
Sick pay

Qualifications

Microsoft Word
Telephony
Microsoft Outlook
GCSE
English
Analysis skills
Data entry
Communication skills

Full job description

Overview
We are seeking a dedicated and detail-oriented Service Administrator to join our dynamic team. The ideal candidate will play a crucial role in ensuring efficient service delivery and maintaining high levels of customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively. As a Service Administrator, you will be the first point of contact for our clients, providing them with exceptional service and support.

Responsibilities

· To provide effective and efficient point of contact for, and responses to, customers in relation to enquiries regarding contracts, breakdowns & servicing of their equipment. Ensuring all enquiries are finalised and all commitments upheld, (customers could be businesses, local authorities, members of the public, external staff, etc.). To answer all phone calls and emails promptly in line with company requirements.

· Processing and verification of spares and repair orders for customers and engineers.

· Receive breakdown calls and service requests by phone, post or email and enter into service management system and assign / pass to relevant Field Engineer in a timely manner.

· To maintain, control, and input data into relevant databases and systems, i.e. CRM, Solarvista, Planning, Contracts, Contract renewals and updates. Carry out administrative duties in support of service planning.

· To support requests for documentation, method statements, risk assessments, etc from Customers.

· Assigning and distribution of work to Field Engineers.

· Prepare paperwork ready for invoicing, ensure all documentation is complete and accurate, and create invoices.

· Preparing & dispatching of post to clients and external staff.

· Ensure that filing and scanning of paperwork is carried out routinely.

· Support debtor and CCR activity.

· To assist and support colleagues as reasonably required.

· To assist Managers with all reasonable requests to assist with growth and efficiency of the company.

Skills

Proficient in data entry with excellent attention to detail.
Strong communication skills, both verbal and written, to effectively engage with customers.
Demonstrated analysis skills to assess customer needs and identify suitable solutions.
Problem solving with attention to detail

If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Service Administrator.

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Free parking
Sick pay

Ability to commute/relocate:

Romsey SO51 0HA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in southampton, ham

Customer Service Administrator

HR Advisor

HR Advisor

Assistant Project Manager

Project Manager

Project Manager

HR Business Partner

Homelessness Officer (Prevention & Relief)

Operations Manager

Sales Solution Architect

Commercial Flooring Installer

Senior HR Adviser

HR Business Partner

Compliance Support

HR Advisor

Corporate Sales Administrator

Manufacturing Project Manager

HR Advisor

Senior HR Advisor

Sales Solution Architect

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