Position: Employment Coach – HMP
Location: Southampton
Salary: £ 26,049 - £31,790
Type: Permanent
The Role
In this role you will manage a caseload of participants in both custodial and community settings, providing high quality support and guidance. You will help participants overcome barriers to successful resettlement, achieve agreed milestones, develop skills, and find sustainable employment.
You will undergo enhanced vetting checks.
In this role you will work across different locations in custody and within community hubs. The locations are HMP Elmley and Sittingbourne and Maidstone Community.
We are looking for people who have:
- Excellent organisational and time management skills, with a proactive and solution-focused approach.
- Strong interpersonal communication skills, including active listening and motivational skills, to support participants from diverse backgrounds.
- A demonstrated commitment to the rehabilitation of prisoners and the ability to work independently, providing community-based support.
- An awareness, understanding, and commitment to the protection and safeguarding of young people and vulnerable adults.
- The ability to pass a Disclosure and Barring Service Check at an enhanced level and successfully pass prison vetting.
Main Duties and Responsibilities
o Responsible for the delivery and coordination of all CFO Hub achievement (in Hubs and Pop-Up locations) stages including induction, assessment (where applicable) and all service levels including Education Training and Employment (ETE).
o Facilitation of interventions and activities as outlined in the Hub timetable.
o Manage a caseload of participants with complex needs requiring intensive person-centred support.
o Recruit, train and provide support for Hub Peer Mentors.
o Updating of case notes and inputting of achievements info CATS+ the commissioners case management recording system, ensuring high level of compliance to avoid rejected achievements.
o To ensure the accurate and timely recording of input client data and information in order that the service operatives within contractual, administrative and financial requirements.
o Building, managing, and maintaining stakeholder relationships to ensure a steady flow of referrals and ensure that there is no duplication of services.
o Build, manage and maintain support service relationships to ensure referral to/engagement with a wide range of support services for participants based upon need.
o Build, manage and maintain relationships with other CFO Evolution staff (both internally and externally) to ensure the smooth transfer in of through -the-gate participants. Including involvement with the pre-release inventory and where applicable attending prisons to meet participants prior to release.
o Identify, develop and maintain local employer/training/education links to assist with participants moving into sustainable Education / Training / Employment.
o Work collaboratively with the Hub Manager, Regional Manager, Hub Host , central support teams and subcontractor teams to ensure standardised approaches to delivery.
Qualifications
o ICT proficiency including all major Microsoft applications
o Level 2 English & Maths or equivalent experience
o IAG qualification e.g., NVQ Information, Advice and Guidance
o Level 3 Award in Education and Training or PTLLS
Skills & Experience
o Understanding of the barriers faced by prisoners/prison leavers with multiple and/or complex needs in relation to reintegration back into society
o Ability to work with and manage challenging behaviour
o Ability to maintain professional boundaries and work effectively with partnership agencies
o Demonstrable experience of successfully working to targets
o Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals of education, training and employment
o Good verbal, presentation and written skills and ability to communicate concisely and effectively
o Good IT skills, including familiarity with Microsoft Office software and previous experience of working with databases
o Ability to critically reflect and evaluate interventions and service delivery
o Ability to identify areas for development through a continuous improvement process.
o An understanding of, and positive attitude towards: mental and physical health; community and social inclusion; and a strength and assets-based approach to engaging participants.
o Experience of supporting offenders in the community and/ or custody to progress towards education, training and employment
o Strong communication and motivational skills across a broad range of resource types, skills and backgrounds
o Proactive and solution focused, taking initiative to create opportunities
o Passionate about making a positive difference to peoples’ lives
o Excellent organisational skills and time management
o Ability to work independently, providing community-based support to participants from our centres
o Excellent interpersonal, communication and presentation skills
o A motivational, flexible and problem-solving approach
