technical support Work, Jobs in southampton, ham (with Salaries)

1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
5d
Customer Technical Support
Canary Care Global Limited —Winchester
- Up to £33,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
16h
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
6d
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
IT Service Desk Analyst
Practice Plus Group IUC —Totton
- £25,000 - £28,000 a year
- Rotating shift
- Windows
8d
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
12d
BRU - System Support Analyst
Clarke Willmott LLP —Southampton
- Microsoft Excel
- Data analysis skills
- Communication skills
1d
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
1d
1st Line Support Engineer
City of Portsmouth College —Portsmouth
- £25,410.97 - £26,133.56 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Modern Desktop Product Engineer
kingfisher —Southampton
- Full-time
- Hybrid work
- Azure
- Travel
- Scripting
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
2d
IT Support Administrator
Wärtsilä —Havant
- Azure
- ERP systems
- Analysis skills

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technical support jobs near southampton, ham

1st Line Support Engineer

Lester Aldridge -
Southampton

Apply Now

Job details

Benefits

Company pension

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Desktop support
System administration
Azure
Microsoft Outlook
Customer service
Windows
DHCP
Virtualisation
DNS
Organisational skills
IT
VMWare
Communication skills
Active Directory
Time management

Full job description

We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our IT team in Southampton.

This is a fantastic opportunity to play a key role in delivering efficient, high-quality IT support across the firm, ensuring smooth day-to-day operations and excellent service to all users.

About the Role

As a 1st Line Support Engineer, you’ll be the first point of contact for IT support queries, providing professional and responsive assistance to Partners, fee earners, and business support teams. You’ll handle a wide range of technical issues, from troubleshooting hardware and software to configuring devices and maintaining infrastructure systems.

Working as part of a collaborative and knowledgeable IT team, you’ll help maintain a stable and secure IT environment, contributing to the continual improvement of systems and services in line with ITIL best practices.

Your Responsibilities Will Include:

Providing responsive 1st line support and resolving IT issues efficiently in line with SLAs.
Installing, configuring, and maintaining laptops, desktops, and related peripherals.
Setting up and supporting company mobile devices.
Investigating, resolving, and escalating incidents as required.
Ensuring all incidents are logged accurately and managed through to resolution.
Monitoring internal networks, infrastructure, and hosting systems, identifying and addressing potential issues before they impact service.
Supporting the implementation and delivery of IT improvement projects.
Taking proactive action on information security matters in collaboration with the Service Desk Team Leader.
Implementing changes following IT change management procedures.
Providing advice and guidance to users on IT products, services, and best practices.
Performing regular maintenance tasks and ensuring compliance with firm-wide procedures and security standards.
Adhering to Health and Safety policies and promoting best practice in all aspects of IT service delivery.

What We’re Looking For

Experience working in an IT service environment delivering front-line support.
Strong technical knowledge of desktop support, including Windows 10 and related hardware.
Understanding of Microsoft Server environments (2016+).
Familiarity with Active Directory, Group Policy, DHCP, DNS, and system administration.
Experience supporting Microsoft 365, Azure, and Office applications (Word, Excel, PowerPoint, Outlook).
Knowledge of VMware or similar virtualisation technologies.
Awareness of antivirus procedures, IT security, and change management processes.
Excellent customer service and communication skills, with a calm and professional approach.
Strong problem-solving and troubleshooting skills, with the ability to work logically and efficiently.
Good organisational and time management skills, with the ability to prioritise tasks effectively.
A collaborative and adaptable team player, keen to learn and contribute to continuous improvement.

What We Offer

22 days’ holiday plus bank holidays (increasing with length of service).
Pension scheme and life assurance.
Access to flexible benefits.
Ongoing professional training and development opportunities.
A supportive, inclusive, and technology-driven working environment.

If you’re an enthusiastic IT professional with a passion for problem-solving and delivering excellent service, we’d love to hear from you.

Apply Now

Refine Your Search

technical support jobs in southampton, ham

1st Line Support Engineer

IT Operations Graduate

IT Support Officer

Customer Technical Support

Technical Support Engineer L1

Technical Support Analyst

Field Service Engineer (IP / Networking)

IT Service Desk Analyst

Technical Support Engineer

BRU - System Support Analyst

IT Support Engineer

Customer Service Representative

Technical Support Field Specialist

Support Analyst - Application Support

Junior ICT Consultant

1st Line Support Engineer

Modern Desktop Product Engineer

Help Desk Coordinator - Siemens

Operations Coordinator

IT Support Administrator

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