Knowledge base Work, Jobs in Southend On Sea, Ess (with Salaries)

Customer Service Advisor
National Westminster Bank PLC —Southend-on-Sea
- From £27,090 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
4h
Area Relief Officer
OCS Group —Southend-on-Sea
- £13.53 an hour
- Overtime
- Customer service
- Driving
- Communication skills
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Retail Operations Manager
SOMCHI AFRO MARKET LTD —Southend-on-Sea
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
9d
Dementia Co-ordinator Team Leader
AGE UK HERNE BAY AND WHITSTABLE —Herne Bay
- Up to £30,206 a year
- Full-time
- Care experience
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Junior Accountant
Berkeley Townsend Chartered Accountant —Brentwood
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
8d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
Administrator
HCRG Care Group —Sheerness
- £24,853 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Hospital
Quick apply
14d
Operational Support Officer
HM Courts & Tribunal Service —Canterbury
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Knowledge Base Owner
Caseware —Maidstone
- Remote
- Salesforce
- Analysis skills
- APIs
Quick apply
Animal and land base studies Lecturer
EKC Group —Canterbury
- £18,687 - £20,472 a year
- Teaching
- Annual leave
- Employee discount
6d
Sales Support Assistant
Commercial Services Group —Aylesford
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Childrens Care Assistant
Advantage Healthcare Limited —Southend-on-Sea
- £13.50 an hour
- Day shift
- Childcare
- No experience needed
- Paid training
- Employee discount
Centre Manager
THE NATIONAL AUTISTIC SOCIETY —Gravesend
- £32,577 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
9d
Retail Sales Consultant
ELEMIS —Chelmsford
- Full-time
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Community Phlebotomist
HCRG Care Group —Gravesend
- £25,258 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply
Facilities Manager
The Cornerstone Group —Gravesend
- £30,000 - £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Qualified Probation Officer - North Essex - East of England
HM Prison & Probation Service —Chelmsford
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
9d
Outbound Telesales Executive
J&G Solar Maintenance LTD —Shenfield
- £24,420.00 - £49,994.25 a year
- Part-time
- CRM software
- Sales
- Salesforce
- Flexible schedule
Quick apply
6d

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knowledge base jobs near southend on sea, ess

Customer Service Advisor

National Westminster Bank PLC -
Southend-on-Sea

Apply Now

Job details

Permanent
From £27,090 a year
4 hours ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Analysis skills
Organisational skills
IT
Financial services

Full job description

Closing date for applications: 04/08/2026

Location Southend on Sea, United Kingdom

Job typePermanent | Contract typePart Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Entry Level

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282361

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service Advisor at NatWest Boxed

This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
You’ll be actively participating in initiatives to improve customer service, processes and procedures
You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
This is a part time role, Monday to Friday 10am-2pm.

What you'll do

In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries at the first point of contact, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. This will include handling the first customer interactions for new Boxed clients, supporting with queries relating to our personal savings and lending products.

You’ll also be:

Identifying barriers to performance and coordinating improvements to enhance our efficiency
Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
Keeping accurate records of day to day operations, logging incidents and identifying trends
Reviewing manual or ineffective processes which could be automated or enhanced
Maintaining a focus on improving our customer service and experiences

The skills you'll need

To be successful in this role, you’ll need to have experience of providing frontline customer service in the financial services industry, as well as excellent planning and organisational skills, and good attention to detail. You will use AI tools and automation to support customers efficiently and provide a market leading customer experience. You’ll perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.

You’ll also need:

Experience of analysing and using performance data
The ability to convey information in a simple and understandable way
An understanding of contact centre operations and performance metrics
Microsoft Office skills, including PowerPoint, Excel and Word
It would beneficial but not essential to have experience of handling lending related queries

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

Your leave allowance

25 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

knowledge base jobs in southend on sea, ess

Customer Service Advisor

Area Relief Officer

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Retail Operations Manager

Dementia Co-ordinator Team Leader

Junior Accountant

Administrator - Desk Side Services

Administrator

Operational Support Officer

Knowledge Base Owner

Animal and land base studies Lecturer

Sales Support Assistant

Childrens Care Assistant

Centre Manager

Retail Sales Consultant

Community Phlebotomist

Facilities Manager

Qualified Probation Officer - North Essex - East of England

IT Second Line Engineer FTC 2 Years

Outbound Telesales Executive

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We’re building something better

This role is in NatWest Boxed

Job description

Your benefits breakdown

Your pay package

Your leave allowance

Total rewards package

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