Senior advisor Work, Jobs in Southend On Sea (with Salaries)

Senior Customer Service Advisor
Barclays —Southend-on-Sea
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
8d
Internal Communications Manager
Big Motoring World —Gillingham
- From £35,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
Senior Technical Advisor
EcoTherm Basildon - Technical —Basildon
- Full-time
- Customer service
- Presentation skills
- Construction
- Annual leave
- Employee assistance programme
Quick apply
R2R103778 - Fostering & Adoption Panel Advisor - Permanent
South End City Council —Southend-on-Sea
- £53,460 - £58,959 a year
- Hybrid work
- Annual leave
Senior Fitness Advisor
Bannatyne —Braintree
- £13.40 an hour
- Weekend availability
- IT
- Leadership
- Annual leave
- Employee assistance programme
Service Advisor
W J King —Dartford
- £30,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Profit sharing
- Employee discount
Quick apply
Health and Safety Advisor
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £38,220 - £40,777 a year
- Full-time
- Bachelor's degree
- IT
- In-person
- Free parking
Quick apply
14d
HR Advisor
Kent College —Canterbury
- £36,000 - £39,000 a year
- Full-time
- Human resources
- School
2d
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
8d
People Team Business Partner
Amtivo Group —Kings Hill
- Full-time
- Management
- Human resources
- Mentoring
Senior People and Culture Advisor
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
13h
IPS Employment Specialist
Mind in Bexley —Erith
- Up to £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- No degree
Quick apply
12h
Probate Lawyer - Private Client
Holmes and Hills LLP —Braintree
- Part-time
- Tax experience
- Employee assistance programme
- Life insurance
Senior Estimator/ Estimator
Willmott Dixon Group —Dartford
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
Recruitment Administrator
Kennedys Law - UK —Chelmsford
- Full-time
- Human resources
- Organisational skills
- IT
AUTOMOTIVE WORKSHOP FOREMAN
VICTORIA GARAGE —Whitstable
- £38,500 a year
- Full-time
- Welding
- In-person
- Hand tools
- Employee discount
Quick apply
2d
Field Sales Consultant
Bionic Services Ltd —Basildon
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Retail Store Supervisor
Just in Case —Greenhithe
- From £28,000 a year
- Weekend availability
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
11h
Health & Safety Manager
Go Fix Mechanical & Drainage Services —Gillingham
- £300 - £340 a year
- Communication skills
Quick apply
9d
Senior Associate - Corporate
Holmes and Hills LLP —Colchester
- Supervising experience
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance

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senior advisor jobs near southend on sea

Senior Customer Service Advisor

Barclays -
Southend-on-Sea

Apply Now

Job details

Permanent
£27,700 a year
8 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 25/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000116421

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Southend-on-Sea.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in southend on sea

Senior Customer Service Advisor

Internal Communications Manager

Senior Technical Advisor

R2R103778 - Fostering & Adoption Panel Advisor - Permanent

Senior Fitness Advisor

Service Advisor

Health and Safety Advisor

HR Advisor

Programme Manager

People Team Business Partner

Senior People and Culture Advisor

IPS Employment Specialist

Probate Lawyer - Private Client

Senior Estimator/ Estimator

Recruitment Administrator

AUTOMOTIVE WORKSHOP FOREMAN

Field Sales Consultant

Retail Store Supervisor

Health & Safety Manager

Senior Associate - Corporate

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