Customer care manager Work, Jobs in Southfields, Gtl (with Salaries)

Senior Technical Program Manager, Customer Engagement, Applied AI
Google —London
- Bachelor's degree
- No degree
- AI
1h
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Holiday Camp Manager
Lazer Lions —Kingston upon Thames
- £13 - £17 an hour
- Childcare
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
10d
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
13d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
1d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
9d
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
4h
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
9d
Customer Support Team Lead
LGDG GROUP —London
- Full-time
- Supervising experience
Assistant Manager / Sales & Events Assistant
County Arms —London
- £35,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Retail Store Manager
bp Retail —London
- £45,629 a year
- Full-time
- Café
- Annual leave
- Employee assistance programme
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Head of Retail for the South (UK)
Lovisa —London
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply

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customer care manager jobs near southfields, gtl

Senior Technical Program Manager, Customer Engagement, Applied AI

Google -
London

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Job details

1 hour ago

Qualifications

Programme management
Law
Bachelor's degree
AI

Full job description

Minimum qualifications:

Bachelor's degree in a technical field, or equivalent practical experience.
8 years of experience in program management.
Experience working with AI agents and generative AI native architectures.
Experience building out technical roadmaps.
Experience leading customer interactions.

Preferred qualifications:

10 years of experience managing cross-functional or cross-team projects.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Google Cloud Applied AI (AAI) Solutions Consulting team functions as a high-stakes unit responsible for Google’s most strategic AI deployments. We bridge the gap between experimental AI and enterprise reality, acting as the technical and strategic engine that turns complex business problems into production-ready agentic solutions.

As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go-to-Market (GTM), Partner and Customer teams. You will be the operational foundation for agentic AI deployments, managing daily execution and cross-functional dependencies, and driving the startup-like velocity required to move enterprise customers from pilot phases to full-scale production. You will lead direct customer interactions to define agent behaviors, ensuring the technical roadmap is anchored, while providing the strategic advisory necessary to navigate the transition from legacy stacks to generative AI native architectures. Partnering closely with the technical DRI, you will provide the project management oversight needed to translate complex technical builds into high-impact business solutions.

The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.

Responsibilities

Be a thought leader within Google and industry on the subject matter domain of the respective organization.
Establish a reliable and visible cadence for portfolio reviews, decision-making, prioritization, and resource management, whereby improvements are measurable and the impact can be felt organization wide.
Lead the implementation of evaluation pipelines and testing frameworks, ensuring every Large Language Model (LLM) prompt or reasoning update is validated against benchmark datasets to prevent regressions in agent accuracy, persona alignment, and brand voice.
Utilize specialized dashboards to monitor agent health, tracking Key Performance Indicators (KPIs) such as accuracy, hallucination rates, and latency to ensure the agent is production ready and provides a fluid, human-like experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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customer care manager jobs in southfields, gtl

Senior Technical Program Manager, Customer Engagement, Applied AI

Customer Experience Manager

Holiday Camp Manager

Customer Relationship Manager

Duty Operations Manager

Head Of Customer Experience

Head of Customer Experience

Senior Customer Success Manager

Coffee Operations Manager

Customer Support Manager

Customer Experience Manager

Customer Support Team Lead

Zara Covent Garden Customer Experience Manager

Customer Success Manager

Customer Support Team Lead

Assistant Manager / Sales & Events Assistant

Retail Store Manager

Office Team Leader

Head of Retail for the South (UK)

Store Manager - Canary Wharf

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