Duty manager Work, Jobs in Southfields, Gtl (with Salaries)

Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Customer service
- Maintenance
- Profit sharing
- Annual leave
Quick apply
GP Operations Manager
Mitcham & Tooting Health —Mitcham
- £35,000 - £43,000 a year
- Full-time
- Management
- Human resources
- In-person
- Referral programme
- Sick pay
Quick apply
Train Presentation CB
South Western Railway —Wimbledon
- £26,783 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
Fast Track Management Programme
Travis Perkins plc —Epsom
- Full-time
- Leadership
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Full Time Stock Controller, Mens, Selfridges London
Kurt Geiger —London
- Full-time
- Customer service
- Employee discount
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
13d
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
Executive Assistant to the Founder
Fountain Montessori Group —London
- £38,000 - £52,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- English
- Work from home
Quick apply
1d
Business Centre Manager
Beaumont Business Centres —London
- £40,000 a year
- Full-time
- Inventory control
- Team management
- Accounting
Quick apply
11d
Aftersales Manager
Mercedes-Benz of Epsom —Epsom
- Up to £80,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Life insurance
Quick apply
4d
Box Office Assistant
Legends Global (Europe) —Wembley
- Computer literacy
- Computer skills
- Communication skills
12d
Sales Assistant at Tesco
The Entertainer at Tesco —New Malden
- £11.75 - £13.31 an hour
- Temporary
- Merchandising
Quick apply
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Driver / Distribution Centre Operative - Wimbledon Park
Bayley & Sage —London
- £14.90 an hour
- Weekend availability
- Heavy lifting
- Customer service
- Driving
- Store discount
- Employee discount
Quick apply
Senior Business Operations Manager
Unity Technologies Canada Company —London
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7d
Duty Manager/Supervisor
The Lost Estate —London
- Up to £17.50 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
2d
Office Manager
A Touch of Colour —Chessington
- £15 - £20 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
GP Assistant prescriptions and appointments
The Nelson Medical Practice —London
- £13.51 an hour
- Full-time
- In-person
- Office experience
- Sick pay
Quick apply
10d

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Client Project Manager / Refurbishment & Maintenance

Optimal Group -
London

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Profit sharing
Annual leave
Company pension
Company events

Qualifications

CRM software
Customer communication
Outbound sales
Client engagement
Customer service
Stakeholder liaison
Maintenance
Client relationship development
Business development
Continuous improvement
Client services
Relationship management
Construction experience
Account management
Business lead generation
Customer acquisition
Project progress tracking
Progress tracking

Full job description

JOB TITLE: Client Project Manager

LOCATION: SW8 4AL, London

TERMS: Full-time, Permanent

SALARY: £35,000 – £40,000 (Basic) + Bonus

HOURS: Monday – Friday, 8:00am – 5:00pm

WHY JOIN OPTIMAL?

Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service.

We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results— we want to hear from you!

BENEFITS:

Competitive base salary with uncapped bonus scheme
Profit-Sharing scheme
20 Days Annual Leave + Bank Holidays
Private gym access
Career progression (UK & Dubai)
Company events & incentives
Pension scheme
High-Performance, collaborative culture

THE ROLE:

The Client Project Manager is an end-to-end client delivery role—responsible for winning work, managing relationships, quoting/surveying jobs, booking engineers, project managing jobs, and ensuring payment.

This is a commercially focused role that blends sales, account management, quoting, and operational coordination into one powerful position. You’ll be measured by revenue growth, quote conversion, project delivery quality, and cash collection.

KEY RESPONSIBILITIES:

Client Acquisition & Growth

Identify and win new clients through outbound engagement, referrals, and networking
Convert inbound leads into retained accounts with ongoing project pipelines
Build and maintain strong relationships to increase repeat business
Track and report on client revenue performance

Quoting & Estimating

Attend site visits or coordinate engineer attendance for quote scoping
Write and issue clear, itemised, step-by-step quotes using CRM system
Liaise with suppliers and subcontractors to ensure cost competitiveness
Follow up on outstanding quotes to improve conversion rates

Job Booking & Delivery

Schedule jobs in the CRM ensuring correct trade, geography, and availability
Issue clear work orders to engineers or supply chain with all necessary info
Coordinate materials, access arrangements, and client communications
Monitor progress, track status, and ensure jobs are completed to a high standard

Project Oversight & Client Reporting

Act as single point of contact for the client throughout the job lifecycle
Conduct quality checks (photos, feedback, completion verification)
Resolve issues proactively and escalate where necessary
Provide job summaries and updates to clients as required

Invoicing & Payment Collection

Ensure jobs are invoiced within 24 hours of completion
Chase client payments and resolve billing queries
Track project profitability and payment cycles

Performance Management

Hit weekly and monthly KPIs: revenue, jobs booked, quote turnaround, and collections
Participate in daily stand-ups and report performance metrics
Continuously seek ways to improve speed, accuracy, and customer experience

*** Please note that this list of tasks and responsibilities is not exhaustive, the post holder may undertake other duties as required. ***

WHAT WE ARE LOOKING FOR:

Experience in Construction & Refurbishment: Background in property maintenance, residential/commercial refurbishments, or construction—ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar.
Industry Knowledge: Strong understanding of how building services operate—from quoting to project delivery—and a clear grasp of trade workflows and client expectations.
Commercially Driven: Confident managing project costs, quoting for works, and driving revenue through proactive client management.
Excellent Communicator: Able to communicate clearly and professionally with clients, suppliers, subcontractors, and internal teams—both in writing and over the phone.
Highly Organised: Skilled at juggling multiple projects, quotes, and job schedules with accuracy and attention to detail.
Tech-Savvy: Comfortable using CRM systems, scheduling platforms, and Microsoft 365 to track and manage your workflow.
Calm Under Pressure: Able to prioritise effectively and keep things moving even when deadlines are tight or issues arise.
Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance.

WHAT WE OFFER:

Competitive salary with uncapped performance-based bonuses
Profit-sharing scheme
Private gym access
Career progression, including opportunities to join our Dubai team
Collaborative and supportive culture that rewards performance
Pension scheme and 20 days annual leave + bank holidays

ABOUT US:

Optimal Maintenance & Construction is part of the Optimal Group, a fast-growing, multi-division property solutions company offering end-to-end services across the UK and the Middle East. We specialise in property maintenance, refurbishment, and construction for residential and commercial clients.

Our culture is built on performance, accountability, and results, underpinned by values of:
Teamwork – Respect – Trust – Innovation – Expertise – Performance

HOW TO APPLY:

Ready to join a company where your performance drives your success?
Apply today by submitting your CV and a cover letter outlining why you’re the right fit for this role.

Quick apply

Refine Your Search

duty manager jobs in southfields, gtl

Client Project Manager / Refurbishment & Maintenance

GP Operations Manager

Train Presentation CB

Operations Manager - Insurance Restoration and Reinstatement

Fast Track Management Programme

Duty Manager

Full Time Stock Controller, Mens, Selfridges London

General Manager - Mon to Fri

Customer Success Associate - UK

Executive Assistant to the Founder

Business Centre Manager

Aftersales Manager

Box Office Assistant

Sales Assistant at Tesco

Front of House & Community Co-Ordinator - Highgate Studios

Driver / Distribution Centre Operative - Wimbledon Park

Senior Business Operations Manager

Duty Manager/Supervisor

Office Manager

GP Assistant prescriptions and appointments

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