Customer service/sales Work, Jobs in Southgate, Swa (with Salaries)

Aftersales Advisor
Tredz Bikes —Llansamlet
- £27,716 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales Colleague
Regenerate —Llanelli
- Up to £12.21 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
12d
Internal Sales with Counter
Robert Price (Builders' Merchants) Ltd —Swansea
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
4d
Retail Customer Service - 24-32 Hours
Betfred —Swansea
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Sales Advisor
SweenyMarketingGroup —Swansea
- Full-time
- Sales
- Customer service
- IT
Quick apply
7d
Trainee Sales Executive
Nathaniel Car Sales Ltd —Bridgend
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
Quick apply
Customer and Operational Support
WarmZilla —Swansea
- £26,437 a year
- Hybrid work
- CRM software
- Microsoft Office
- Leadership
- Free parking
- Store discount
Quick apply
6d
Field Interviewer - Swansea
the National Centre for Social Research —Swansea
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Car Sales Executive
Signature Car Hub LTD —Port Talbot
- £720 - £1,100 a week
- Full-time
- Bilingual
- Customer service
- In-person
- Employee discount
Quick apply
14d
Retail Sales Designer
Wren —Swansea
- £26,440 - £50,000 a year
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Digital Trading & Content Administrator
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Customer service
- Merchandising
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Graduate Management Trainee - Swansea
Enterprise Mobility —Swansea
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Account Manager (Vehicle Leasing)
Marketing Futures Limited —Swansea
- £25,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
Quick apply
13d
Customer Sales Representative
Bestway Group —Swansea
- £26,562 - £35,000 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
7d
Membership Sales Advisor
Village Hotels - Swansea - Leisure —Swansea
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Post Office Assistant
Kumar Stores Ltd —Swansea
- Up to £12.71 an hour
- Full-time
- Customer service
- English
- Accounting
Quick apply
13d
Part-time Property Sales Consultant
Dawsons —Swansea
- Overtime
- Sales
- Customer service
- Administrative experience
Quick apply
3d
Deputy Manager
Iceland —Swansea
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Retail Assistant
EG On The Move Ltd —Swansea
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
3d
Sales Executive
WeBuyAnyCar —Swansea
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply

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Aftersales Advisor

Tredz Bikes -
Llansamlet

Quick apply

Job details

Permanent | Full-time
£27,716 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Sales support
Customer service
Complaint handling
Cycling
Organisational skills
Financial services
Communication skills
Banking
Office experience

Full job description

About Us

Tredz is one of the UK’s leading online cycling specialists, supporting riders nationwide with everything they need to get moving. From our Swansea base, we run Contact, Support and Distribution Centres, plus specialist bike stores in Swansea and Cardiff.

It’s an exciting time to join us, we’ve ambitious plans to expand and innovate. We’re passionate about outstanding customer experiences and creating a workplace where people thrive. We’re curious by nature and enjoy learning from ideas, insights, and the way customers think and behave.

The role

Monday - Friday (9-5.30pm) with an occasional Saturday on a rolling rota basis.

When something goes wrong with a bike or product, our customers need quick, clear support. That’s where Aftersales comes in.

As an Aftersales Advisor, you’ll take ownership of customer issues from start to finish. You’ll review warranty claims, solve problems, and work with suppliers and our workshop to put things right. Every case is different, so the role is focused on judgement, problem-solving, and delivering fair outcomes.

You’ll play a key role in turning problems into positive experiences. Your work will help build trust, improve satisfaction, and keep riders moving.

This is a high-performance team with a strong focus on quality, efficiency, and continuous improvement. You’ll be expected to manage complex cases, take ownership of escalations, and contribute to a consistent, high standard of service across the team.

What you’ll be doing

Talk to customers by phone, chat, and email to understand their issue
Review and handle warranty claims, deciding on the right outcome
Take ownership of cases, including more complex or escalated issues
Keep accurate records and track cases through to resolution
Work with suppliers and manufacturers to agree solutions
Coordinate repairs, returns, and replacements with internal teams
Provide clear advice on product use and care to prevent future issues
Focus on resolving cases fully, not just closing contacts

Experience

Experience in office/contact-centre based working or similar environment (essential)
Regulated environment experience (e.g., financial services, insurance, banking, utilities) (preferred)
Warranty or after-sales support experience (advantageous)
Complaint handling and objection resolution skills (advantageous)
Cycling industry experience or genuine passion for cycling (nice to have)

Skills & Attributes

Excellent verbal and written communication
Strong attention to detail and organisational skills
Ability to manage and prioritise your workload
Customer-first mindset with a solution-focused approach
Sound judgement to deliver fair outcomes and explain reasoning clearly
Ability to empathise, with keen active listening skills

What you’ll get (subject to eligibility):

Competitive Salary: £27,716.00 per annum.
Hybrid Working – minimum 2 days in the office.
Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)—an amazing perk for anyone who’s passionate about cycling.
Great Team: Work in a thriving environment that is passionate about Tredz being a great place to work.
Skill Development: Grow your expertise by joining a team that supports a culture of learning and development.
33 days holiday (increasing to 38 days with length of service)
Up to 50% off Halfords garage bills and discounts across Halfords retail stores
Discounts on everything from groceries to restaurants, shopping, and insurance
Family & Friends Discounts
Cycle to Work Scheme
Financial Planning Support
24/7 GP Access, 364 days a year
Share Save Scheme with 20% discount on shares
Health Cash Plan
Company Sick Pay, Pension and Life Assurance

At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.

If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way.

Pay: £27,716.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking

Work Location: Hybrid remote in Llansamlet SA7 9FH

Quick apply

Refine Your Search

customer service/sales jobs in southgate, swa

Aftersales Advisor

Sales Colleague

Internal Sales with Counter

Retail Customer Service - 24-32 Hours

Sales Advisor

Trainee Sales Executive

Customer and Operational Support

Field Interviewer - Swansea

Car Sales Executive

Retail Sales Designer

Digital Trading & Content Administrator

Graduate Management Trainee - Swansea

Sales Account Manager (Vehicle Leasing)

Customer Sales Representative

Membership Sales Advisor

Post Office Assistant

Part-time Property Sales Consultant

Deputy Manager

Retail Assistant

Sales Executive

I want to receive the latest job alerts for customer service/sales in southgate, swa

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