Technical support occupations Work, Jobs in Southminster, Ess (with Salaries)

Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
4d
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
1d
1st Line IT Support Engineer
Stoke by Nayland Resort —Stoke by Nayland
- From £30,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
4d
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
11d
HYDRA Technician (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £33,603 a year
- Full-time
- Microsoft Word
- Microsoft Office
- IT
- Annual leave
12d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Central IT Technician
Swale Academies Trust —Sittingbourne
- £29,587 - £31,198 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Employee assistance programme
- Referral programme
Quick apply
9d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
3d
2nd Line Helpdesk Engineer - Basildon
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
2d
Document Controller
MWHTreatment —Chatham
- Hybrid work
- SharePoint
- In-person
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Digital Friend Volunteer
Age Well East – Colchester —Witham
Quick apply
Pharmacy ePMA & Digital Systems Assistant
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,760 a year
- Full-time
- Communication skills
8d
Sr Administrator (Support & Operations)
HCLTech —Basildon
- Customer service
- English
- Linux
12d
Software Support Technician
Henry Schein One UK Ltd —Gillingham
- Full-time
4d
Service Desk Technician - Chelmsford
John White PM LTD —Chelmsford
- £24,420 - £29,000 a year
- Overtime
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
8d
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Applications Support Analyst
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Annual leave
- Work from home
Quick apply

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*User Demos:* Demonstrate the platform, product features, or anything else needed by users to be able to use the product effectively.
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technical support occupations jobs near southminster, ess

Technical Support Engineer

Microtill Ltd
Chelmsford

Quick apply

Job details

Full-time
From £22,000 a year
4 days ago

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Computer networking
IT
Communication skills

Full job description

Microtill is looking for a Telephone Support Technician to join our support team.

This is an entry-level role suited to someone with a good telephone manner, strong common sense, and an interest in IT, EPOS, or technical support. Full training will be provided, but you must be confident speaking to customers, asking the right questions, and working through problems logically.

You will be the first point of contact for customers who need help with their EPOS system, tills, printers, card terminals, software, or general technical issues. The role is office-based and involves handling incoming support calls, logging issues, diagnosing faults, and escalating more complex problems to senior technicians where needed.

Key responsibilities:

- Answer incoming support calls in a professional and helpful manner

- Log customer issues accurately via our ticketing system

- Troubleshoot basic EPOS, hardware, software, and connectivity issues

- Talk customers through simple fixes over the phone

- Use remote access tools where required

- Escalate more complex issues to senior support staff or engineers

- Keep customers updated and manage expectations clearly

- Follow internal processes and support procedures

- Maintain a calm, patient approach, even when customers are under pressure

What we are looking for:

- Good telephone manner

- Clear communication skills

- Basic IT knowledge or a genuine interest in technology

- Ability to follow instructions and processes

- Good problem-solving skills

- Reliable, punctual, and willing to learn

- Comfortable working in a busy support environment

- Previous customer service or help-desk experience would be useful, but is not essential

Training provided

We will provide training on our EPOS software, support systems, troubleshooting process, and common customer issues. You do not need to know EPOS before starting, but you do need to be switched on, organised, and willing to learn.

About Microtill

Microtill provides EPOS and payment solutions to businesses across the UK. Our support team plays a key role in keeping our customers trading, so we need people who take ownership, stay calm under pressure, and care about getting the job done properly.

How to apply

Please send your CV and a short note explaining why you are interested in the role.

Pay: From £22,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in southminster, ess

Technical Support Engineer

Technical Support Engineer for Cybersecurity Startup

1st Line IT Support Engineer

Service Desk Analyst (1st Line Support)

HYDRA Technician (Headquarters, Chelmsford)

Analyst, Enterprise Service Desk

Central IT Technician

Administrator - Desk Side Services

2nd Line Helpdesk Engineer - Basildon

Document Controller

Senior IT Support Technician

Digital Friend Volunteer

Pharmacy ePMA & Digital Systems Assistant

Sr Administrator (Support & Operations)

Software Support Technician

Service Desk Technician - Chelmsford

1st Line Helpdesk Engineer - Basildon

HR Systems Analyst

Applications Support Analyst

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