Helpdesk support Work, Jobs in Southsea, Ham (with Salaries)

Admissions Assistant
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
12d
Scheduling and Planning Coordinator (Maternity Cover)
Nviro —Portsmouth
- £15,870 a year
- Part-time
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)
HB Technology Limited —Romsey
- £27,000 - £30,000 a year
- Full-time
- Azure
- Driving
- IT
- Life insurance
Quick apply
9d
Customer Service & Driver Support Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Full-time
- Hybrid work
Quick apply
Pass & Permit Coordinator
Barden FM —Petersfield
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
2d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
IT Support Analyst
Freightliner —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
9d
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
4d
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Helpdesk Operator - Fire & Security
Emcor —Eastleigh
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
Shift Lead - Food - New Milton
Marks & Spencer —New Milton
- £14.47 an hour
- Full-time
- Employee discount
Regional Property Manager (South)
Selwood Limited —Eastleigh
- Maintenance
- Project management
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Contract Support / Administrator
JIK-Integral UK Limited —Southampton
- Full-time
- Computer literacy
- IT
- In-person
Quick apply
Mobile Handyperson
Equans —Otterbourne
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Service Engineer
OSI Maritime Systems —Waterlooville
- Military
- Engineering
- Windows
- Annual leave
- Flexible schedule
Quick apply
Electrical Technician – Hursley, SO212JN
Apleona —Southampton
- £37,000 - £38,000 a year
- Monday to Friday
- Communication skills
- Employee discount
Electrician
OCS Group —Southampton
- Overtime
- Referral programme
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Site Technician
Bellrock Property and Facilities Management —Southampton
- £32,000 a year
- Full-time
- Hybrid work
- Maintenance
- Health & wellbeing programme
- Annual leave
Quick apply

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Admissions Assistant

Portsmouth City Council -
Portsmouth

Apply Now

Job details

Full-time
£26,473 - £28,239 a year
12 days ago

Qualifications

Microsoft Outlook
Customer service
Communication skills

Full job description

Job Introduction

We are looking for a highly organised and customer-focused Admissions Assistant to join our established Admissions Service team.

The post holder will play a vital role in supporting families and schools across the city by helping to manage the school admissions process, ensuring every application is handled accurately, fairly, and within statutory deadlines.

This role is Full time - Working 37 hours per week

About the Team

Our Admissions Service is experienced, supportive, and committed to delivering a fair and transparent admissions process for families across Portsmouth. You’ll be joining a collaborative team dedicated to making a positive impact on children and young people’s education.

About the Role

You will act as a first point of contact for parents, schools, and partners, responding to enquiries via telephone, email, and the council helpdesk. You will handle a high volume of pupil data, ensuring it is accurately inputted and maintained within the admissions database.

In this role, you will apply admissions criteria to applications and support the allocation of school places, ensuring all statutory deadlines are met. This includes managing waiting lists and keeping records up to date.

You will regularly produce and send correspondence to parents and stakeholders, as well as liaise with schools and other local authorities to communicate pupil allocations and any changes.

You will also support the preparation of statistical reports and summaries for the Admissions Officer, maintain electronic filing systems, and assist with the smooth running of the service through general administrative support.

Occasionally, you will attend school open evenings and advice sessions to provide guidance to parents, which may require up to three evening commitments during peak periods.

We are keen to hear from candidates who:

Have experience dealing with customer enquiries in a busy environment
Are confident using ICT systems including Word, Excel, Outlook, and databases
Can process large volumes of data with accuracy and attention to detail
Thrive under pressure and can meet tight deadlines
Have strong communication and interpersonal skills
Are organised, adaptable, and a strong team player
Have a good understanding of customer service and inclusive practices

Knowledge of school admissions processes or education services would be an advantage.

Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

Working Arrangements: Office based with opportunity for hybrid working 2 days per week at home when trained/experienced.

Contact Details for an Informal Discussion: If you have any questions, or would like an informal discussion about the role, please contact Sarah Rich - [email protected]

Interview Details: Interviews will be held on Wednesday 22nd July 2026

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

We are committed to offering an interview to all those candidates that qualify under our corporate commitments and meet the minimum criteria, however, for roles that receive a large number of applications, we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Please note : We are not able to offer sponsorship for this position.

Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.

Safeguarding

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.

Apply Now

Refine Your Search

helpdesk support jobs in southsea, ham

Admissions Assistant

Scheduling and Planning Coordinator (Maternity Cover)

Support Analyst - Application Support

IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)

Customer Service & Driver Support Advisor

Pass & Permit Coordinator

Customer Support Administrator

IT Support Analyst

Service Desk Coordinator

Technical Support Analyst

Helpdesk Operator - Fire & Security

Shift Lead - Food - New Milton

Regional Property Manager (South)

Contract Support / Administrator

Mobile Handyperson

Service Engineer

Electrical Technician – Hursley, SO212JN

Electrician

MS Dynamics NAV Support Technician with Systems Development

Site Technician

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