Solutions engineer Work, Jobs in Sowerby Bridge, Wyk (with Salaries)

Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Project Engineer- Remediation
Rhodar Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- Driving
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Software Engineer
Autosound Ltd —Bradford
- £30,000 - £32,000 a year
- Full-time
- Computer Science
- Java
- AWS
- Employee discount
Quick apply
4h
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
13d
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
IT Engineer
Fortress Technologies Ltd —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Flexitime
Quick apply
3d
Workshop Engineer
Dawsongroup —Brighouse
- Full-time
- Mechanical knowledge
Quick apply
Project Engineer
Velocity Composites —Burnley
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- Schematics
- Engineering
- Free parking
- Bereavement leave
Quick apply
11d
Motor Engineer
Intact Insurance UK Limited —Halifax
- Hybrid work
- Construction
- Annual leave
- Flexible schedule
Quick apply
6d
Data Engineer
Yorkshire Dental Suite —Leeds
- £45,000 - £55,000 a year
- Full-time
- Azure
- SQL
- AWS
Quick apply
3d
Innovation Engineer
James Walker Group —Bingley
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Free parking
Quick apply
4d
Linux Infrastructure Engineer
Magnet —Leeds
- £40,000 - £50,000 a year
- Travel
- Organisational skills
- IT
- Employee discount
Quick apply
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Multi Skilled Engineer
Lancashire Farm Dairies —Rochdale
- Full-time
- Customer service
- Maintenance
- In-person
- Life insurance
Quick apply
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
4d
ICT Technician
Delta Academies Trust —Barnsley
- £32,597 - £35,412 a year
- Full-time
- School
11d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
2d
Site Reliability Engineer
CGI —Manchester
- Full-time
- DevOps
- Scripting
- In-person
Quick apply
Temporary Works Design Engineer
Kier Group —Manchester
- Full-time

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solutions engineer jobs near sowerby bridge, wyk

Call Centre Team Leader

Sureserve -
Halifax

Quick apply

Job details

£27,718 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service
Analysis skills
Team management
Organisational skills
IT
Leadership
Communication skills

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

This role focuses on achieving KPIs and SLAs for inbound and outbound calls, primarily scheduling smart meter installations or exchanges. It ensures an exceptional customer experience and smooth journey.

As the company's first point of contact, you will deliver outstanding service, represent the business professionally to stakeholders, and uphold service standards while setting an example within the Contact Centre team.

Key Responsibilities:

Team Management: Lead and mentor the Call Centre Team, handling scheduling, task allocation, and performance monitoring to maintain productivity and morale.

Operations Coordination: Oversee call center activities, ensuring efficiency and adherence to company policies and client requirements.

Communication: Facilitate seamless coordination by maintaining clear communication with dispatchers, engineers, clients, and departments.

Performance Monitoring: Track KPIs, identify improvement areas, and implement strategies to boost efficiency.

Problem-Solving: Resolve operational challenges by coordinating resources and personnel effectively.

Documentation: Maintain accurate records for quality assurance, reporting, and compliance.

Training: Provide ongoing training to enhance team skills and performance.

Customer Service: Handle escalations professionally to ensure high customer satisfaction.

Compliance: Ensure activities align with company policies, safety standards, and legal requirements.

Experience:

Minimum of 3-5 years of experience in dispatching, or a similar role, with at least 1-2 years in a supervisory or leadership position.

Key Skills:

Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in using dispatch software, GPS systems, and other relevant technology.
Strong organizational and multitasking skills.
Ability to remain calm and make decisions under pressure.
Analytical skills to assess performance metrics and implement improvements.
Knowledge of transportation regulations and safety standards.

What we are offering.

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, including:

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave,
Sureserve Benefits Hub, accessing over 1000’s retail discounts,
Virtual GP service, 24/7, 365 days, available for employees and your immediate family,
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family,
Bike2Work scheme,

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Location - Victoria Mills (Office-based with occasional travel to field locations as needed)

Work Location: In person

Quick apply

Refine Your Search

solutions engineer jobs in sowerby bridge, wyk

Call Centre Team Leader

Reporting and Insight Analyst

Project Engineer- Remediation

Software Engineer

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

(Technical) Customer Service Advisor

IT Engineer

Workshop Engineer

Project Engineer

Motor Engineer

Data Engineer

Innovation Engineer

Linux Infrastructure Engineer

AI Specialist

Multi Skilled Engineer

Software Support Engineer

ICT Technician

IT Helpdesk Engineer - Experienced

Site Reliability Engineer

Temporary Works Design Engineer

I want to receive the latest job alerts for solutions engineer in sowerby bridge, wyk

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