Operations associate Work, Jobs in Speke, Msy (with Salaries)

Resident Services Associate
Colby River —Liverpool
- £28,000 - £29,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
Business Operations Manager
PlantSea Ltd —Liverpool
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Supervising experience
- In-person
- Employee stock purchase plan
- Sick pay
Quick apply
6d
Growth & Operations Associate | Children & Families
Rainbow Fostering Services —Manchester
- £30,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Working with children
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
8d
Project Manager Apprentice
QA Apprenticeships —Salford
- £18,000 - £20,000 a year
- Full-time
- Microsoft Office
- Project management
- Agile
Operations Associate
Gopuff —Liverpool
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
14d
Senior Associate - Quality Assurance
Elanco —Speke
- Full-time
- Communication skills
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
12d
Trainer
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
14d
Apprenticeships Engagement Advisor
DH Associates —Ellesmere Port
- £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Store Manager
Footasylum —Liverpool
- Organisational skills
- Communication skills
Operations Manager
Long O Donnell Associates —Northwich
- £50,000 - £60,000 a year
- Full-time
- Management
- Microsoft Office
- Human resources
- Flexitime
- Work from home
Quick apply
Associate Reproduction Management Specialist
Genus Plc —Rhuthun
- Part-time
- Programmable logic controllers
- Driving
Assistant Manager
Build-A-Bear Workshop —Liverpool
- 8 hour shift
- Microsoft Outlook
- Leadership
Sales Associate
Coach —Ellesmere Port
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
SSC Associate - KYC Quality Assurance
BDO —Liverpool
- Full-time
- Microsoft Powerpoint
- Microsoft Access
- Microsoft Outlook
Apprenticeship M&T Lab
Syensqo —Wrexham
- £17,400 - £27,400 a year
- Computer literacy
- Laboratory experience
- English
Quick apply
6d
Payroll Manager
RSM UK —Liverpool
- Full-time
- Hybrid work
14d
Senior Associate Global Lab Informatics
Elanco —Speke
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
Business Analyst â€“ Regulatory Change & Transaction Reporting
Bank of America —Chester
- Full-time
- Sales
- Analysis skills
- Project management
3d
General Assistant
Restaurant Associates —Manchester
- £12.71 an hour
- Weekend availability
- Café
- Communication skills
- Free parking
- Employee discount

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operations associate jobs near speke, msy

Resident Services Associate

Colby River
Liverpool

Quick apply

Job details

£28,000 - £29,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Facilities management
Complaint handling
Microsoft Office
Organisational skills
Communication skills

Full job description

Build Your Future with Colby River

At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long-term approach to investing in, developing and operating high-quality residential communities across the UK.

We operate across key living sectors including Multi-Family Living, Single Family Housing (SFH) and Purpose-Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward-looking approach that responds to changing residential needs across the UK, we are building a platform designed for long-term growth.

About the Role

We are pleased to offer an opportunity to join our team as a Resident Services Associate, forming part of the on-site Resident Services Team. This role is central to delivering an exceptional resident experience and will act as one of the first points of contact for residents and their guests across our developments.

You will play a key role in creating a welcoming, safe, and community-focused environment, supporting residents throughout their tenancy journey while ensuring high standards of customer service, operational efficiency, and compliance. This is a varied, hands-on role that combines customer service, leasing support, and day-to-day building operations.

This is an opportunity to join a growing business that values professionalism, accountability and continuous improvement.

Working Pattern
45 hours per week across 5 days, Monday to Saturday. Some Saturday working will be required. Shifts are 8 hours in length and are scheduled between 8:00am and 7:00pm.

Key Responsibilities

Customer Service & Resident Engagement

Deliver a consistently high standard of customer service to residents and guests
Act as a first point of contact for all resident enquiries, resolving or escalating as appropriate
Proactively gather and respond to resident feedback, actioning requests where possible
Manage incoming and outgoing post and parcels
Coordinate bookings and ensure presentation of resident amenity spaces
Handle noise complaints and escalate where necessary
Support the creation of a strong community through resident engagement, events, and communication initiatives
Assist with resident communications, including social media and resident portals
Support and deliver resident events, open days, and third-party service offerings
Review customer feedback and surveys, identifying opportunities for continuous improvement

Leasing Support

Conduct property and apartment viewings for prospective residents
Assist in qualifying enquiries and supporting the leasing process
Ensure applicants meet compliance requirements, including Right to Rent and KYC checks
Coordinate move-ins, including inventories, meter readings, and key handovers
Manage parking allocations and maintain accurate records
Support tenancy inspections (mid-term and check-out) and action inventory feedback
Assist with rent and parking charge collection in line with credit control processes

Safety, Maintenance and Admin

Log and monitor maintenance issues, ensuring timely resolution in line with service levels
Liaise with the Facilities Management team to prioritise and close repair requests
Conduct regular security walks and building inspections
Ensure the building remains secure and compliant at all times
Support health & safety compliance, including system testing and amenity checks (e.g. gym)
Maintain accurate records of contractor visits, permits to work, and daily activity logs
Ensure communal areas are well-maintained, clean, and presentable

About You

We are looking for an enthusiastic, customer-focused individual with a proactive approach and a passion for delivering outstanding resident experiences. You will be confident engaging with a wide range of people, able to handle queries professionally, and capable of managing challenging situations with a calm and solutions-focused mindset.

You will be highly organised, able to prioritise effectively, and comfortable working in a fast-paced environment where no two days are the same. A positive attitude, strong communication skills, and the ability to work both independently and as part of a team are essential. You will take pride in your work, maintain a professional appearance, and consistently strive to improve both your own performance and the overall resident experience.

Desirable

Experience in residential lettings, property management, or Build-to-Rent (BTR)
Knowledge of tenancy processes, compliance (Right to Rent, KYC), and inventories
Familiarity with property management systems or booking platforms
Industry qualifications (e.g. ARLA, IRPM) or willingness to work towards them
Understanding of health & safety or facilities management processes

Essential

Previous experience in a customer-facing role, ideally within property, hospitality, or a similar environment
Excellent communication and interpersonal skills
Strong organisational skills with the ability to manage multiple tasks
Ability to remain calm and professional when handling complaints or challenging situations
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using systems and databases
Strong attention to detail and ability to follow processes and compliance requirements

What We Offer

Competitive salary of up to £29k
Employer matched pension scheme
Life Insurance
Generous annual leave entitlement, with the option to buy more
Cycle to Work scheme
Retail, leisure and lifestyle discounts
Employee wellbeing support

Why Colby River?

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance — where your contribution, whether operational or strategic, plays a vital role in our continued growth.

Quick apply

Refine Your Search

operations associate jobs in speke, msy

Resident Services Associate

Business Operations Manager

Growth & Operations Associate | Children & Families

Project Manager Apprentice

Operations Associate

Senior Associate - Quality Assurance

Project Coordinator

Trainer

Apprenticeships Engagement Advisor

Assistant Store Manager

Operations Manager

Associate Reproduction Management Specialist

Assistant Manager

Sales Associate

SSC Associate - KYC Quality Assurance

Apprenticeship M&T Lab

Payroll Manager

Senior Associate Global Lab Informatics

Business Analyst â€“ Regulatory Change & Transaction Reporting

General Assistant

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