E commerce Work, Jobs in Spennymoor, Dur (with Salaries)

Customer Experience Advisor
Decor Group Ltd (Decorating Centre Online) —Durham
- From £12.71 an hour
- Part-time
- Social media management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1d
Junior WordPress Developer / Website Support Assistant
North Automation Group —Newcastle upon Tyne
- £15 - £18 an hour
- JavaScript
- Communication skills
- HTML
Quick apply
17h
Senior Digital & E-Commerce Manager
The Danesmoor Group —Newton Aycliffe
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
8d
Warehouse Picker/Packer - 37.5 Hours Per Week
Snackfully —Consett
- £12.71 - £13.51 an hour
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
9d
Client Experience Host
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Hospitality
- Sales
- Organisational skills
- Employee assistance programme
E-commerce Service Desk Manager
Leader Online Ltd —Hartlepool
- £35,000 - £38,000 a year
- Full-time
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Merchandising Assistant
Rowen Homes —Newcastle upon Tyne
- £27,500 a year
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Negotiation
- Free parking
- Employee discount
Quick apply
1d
Sales Consultant
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Sales
- Employee assistance programme
Marketing Manager
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- Hospitality
- Social media management
- Travel
Quick apply
5d
Womenswear Model
END —Washington
- No experience needed
- Employee assistance programme
- Employee discount
Quick apply
Rolex Watchmaker
The Watches of Switzerland Group —Newcastle upon Tyne
- Customer service
- Communication skills
- Employee assistance programme
Digital Marketing Manager
Pepes Piri Piri —Sunderland
- £26,894.92 - £55,741.63 a year
- Temporary
- Microsoft Excel
- Computer Science
- Bachelor's degree
Quick apply
8d
NPD & Launch Manager
Katy Sue Designs —South Shields
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14d
Assistant Manager - Metrocentre, Hollister
AFH STORES UK LIMITED —Gateshead
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
12d
Account Executive UK
SaleCycle —Gateshead
- £80,000 - £90,000 a year
- Hybrid work
- Sales
- Free parking
- Annual leave
Senior Account Executive UK
SaleCycle —Gateshead
- £86,000 - £104,000 a year
- Hybrid work
- Sales
- Free parking
- Annual leave
Shop Volunteer (E-Commerce - Lanchester)
British Red Cross Volunteer —Lanchester
- Microsoft Outlook
- No experience needed
E-Commerce Volunteer
Oxfam Darlington —Darlington
- £0.01 a year
- English
- IT
- In-person
Quick apply
9d
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
1d
Paid Search Consultant
Mediaworks —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave

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e commerce jobs near spennymoor, dur

Customer Experience Advisor

Decor Group Ltd (Decorating Centre Online)
Durham

Quick apply

Job details

Part-time | Fixed term contract
From £12.71 an hour
1 day ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Social media management
Customer service
Magento
English
Organisational skills
Warehouse experience
Communication skills
A Level
Time management

Full job description

About Us

Decorating Centre Online is a growing retail business with over 40 years of trading experience. As a proud third-generation family-run company, we’re passionate about helping customers transform their homes with our fantastic range of wallpaper, paint, and decorating tools.

With an enthusiastic team and a strong reputation for excellent customer service, we’re expanding both our stores and online presence, becoming the go-to destination for retail and trade customers seeking expert decorating advice and quality products.

Purpose Of The Role

We’re looking for a motivated, enthusiastic self-starter to join our team. This is a great opportunity to make a real impact by providing exceptional customer service and supporting our social media engagement, order processing, and day-to-day operations.

You’ll be at the heart of our business, helping customers feel confident and inspired in their decorating projects. If you love interiors and enjoy delivering top-notch service, this role is perfect for you.

As a small and dynamic team every day is different, so having a flexible attitude to daily tasks is essential. ‘Jumping in’ and supporting other members of the team

may be required from time to time which will provide valuable knowledge of all

areas of the business.

Responsibilities will include:

Customer Service

Respond to customer inquiries via phone, email, Instagram, Facebook, and online chat
Manage order amendments, provide colour advice, and answer product questions efficiently and professionally
Resolve complaints promptly, using our tone of voice and policies to exceed customer expectations
Process returns in line with company policy
Delivering exceptional service to maintain customer satisfaction scores

Social Media Engagement

Respond to messages and comments across social media platforms daily
Engaging with customers via comments and likes across all platforms
Using tagged content for Instagram stories
Using colour and product knowledge to help create sales via social media channels.

Facilitating order processing

Printing and organising orders
Keeping on top of order volume and ensuring good communication between the customer experience team and the warehouse team
Spotting potential issues with orders and resolving them efficiently
Ensuring all orders leave us on time
Monitor stock levels and flag out-of-stock items
Assisting with stock replenishment and backorder management
Manage tracking for drop ship orders and liaise with partners

Skills & Experience Required:

Able to thrive in a fast-paced, dynamic environment
Outstanding interpersonal and communication skills; perfect command of written and spoken English
Strong organizational skills including time management; ability to multitask and meet deadlines
Effective customer service skills
Experience with social media platforms
Strong decision-making and problem-solving abilities

Preferred:

Passion for interior design and a strong awareness of the market and trends
Customer service or retail experience
Familiarity with e-commerce platforms (e.g., Shopify)

What you will receive:

Part of the annual DCO bonus fund (non-guarenteed, subject to company and individual performance)
Generous free decorating products allowance and discounts
Access to private medical care insurance
20 days holiday + bank holidays (increasing with length of service)
Bike to work scheme
Access to DCO pension scheme

Schedule:

● Monday to Friday

● Saturday Rota’d with other team members

Experience:

● Customer Service: 1 year (preferred)

Work remotely:

● No

Pay: From £12.71 per hour

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

e commerce jobs in spennymoor, dur

Customer Experience Advisor

Junior WordPress Developer / Website Support Assistant

Senior Digital & E-Commerce Manager

Warehouse Picker/Packer - 37.5 Hours Per Week

Client Experience Host

E-commerce Service Desk Manager

Merchandising Assistant

Sales Consultant

Marketing Manager

Womenswear Model

Rolex Watchmaker

Digital Marketing Manager

NPD & Launch Manager

Assistant Manager - Metrocentre, Hollister

Account Executive UK

Senior Account Executive UK

Shop Volunteer (E-Commerce - Lanchester)

E-Commerce Volunteer

IT Technician

Paid Search Consultant

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