Customer relations manager Work, Jobs in Springbank, Gls (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
11d
Full-time Admin Operations Assistant
JG Travel Group —Cheltenham
- Weekend availability
- Hotel
- Employee discount
- Referral programme
Quick apply
HR Advisor
Mears Group —Brockworth
- Up to £35,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee assistance programme
- Sick pay
10d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Assistant Quality Manager
Smurfit Westrock —Tewkesbury
- Full-time
- Microsoft Office
- Supervising experience
- Annual leave
8d
Customer and Trading Manager - Convenience
Sainsbury's —Cheltenham
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
6d
Fire Risk Assessor
A&E Fire & Security —Cheltenham
- Part-time
- Microsoft Outlook
Installations Manager
FBS-Hormann —Mitcheldean
- Full-time
- First Aid Certification
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
HR Operations Manager
St. James's Place —Cirencester
- Human resources
- Communication skills
- Annual leave
9d
Deputy Team Manager Early Help Hub
Gloucestershire County Council —Quedgeley
- £41,771 - £47,181 a year
- Hybrid work
- English
- No degree
- Agile
- Annual leave
- Employee assistance programme
5d
Human Resources Manager
Worcestershire County Cricket Club —Worcester
- £40,000 a year
- Part-time
- Human resources
- Negotiation
- Free parking
- Annual leave
Quick apply
23h
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Corporate Tax Senior Manager
Azets —Gloucester
- Full-time
- IT
- Tax experience
Quick apply
Regional Sales Manager
Matcon Limited —Evesham
- Full-time
- Sales
- Marketing
- Microsoft Office
21h
Scheduling & Logistics Co-ordinator
HSL Compliance Limited —Ross-on-Wye
- £24,000 - £27,500 a year
- Overtime
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
9d
BDA Director – UK & North Europe F-H
Safran —Gloucester
- Full-time
- Bilingual
- Sales
- Military
HR Operations and Payroll Advisor
Safran —Gloucester
- Full-time
- Microsoft Office
- Project management
- Human resources
Trainee Engineer
A&E Fire & Security —Cheltenham
- Overtime
- Power tools
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
12d

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customer relations manager jobs near springbank, gls

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year
4 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer relations manager jobs in springbank, gls

ER Manager

Head of People Partnering & Operations

Full-time Admin Operations Assistant

HR Advisor

Director, Regional Business Development

Assistant Quality Manager

Customer and Trading Manager - Convenience

Fire Risk Assessor

Installations Manager

HR Operations Manager

Deputy Team Manager Early Help Hub

Human Resources Manager

Senior Operations Manager - Fashion Ecommerce / Retail

Corporate Tax Senior Manager

Regional Sales Manager

Scheduling & Logistics Co-ordinator

BDA Director – UK & North Europe F-H

HR Operations and Payroll Advisor

Trainee Engineer

Production Team Leader

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