Member services representative Work, Jobs in Springburn, Glg (with Salaries)

Deputy Manager
Iceland —Glasgow
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Trainee Health Visitor
NHS Scotland —Stirling
- £52,845 - £61,466 a year
- Full-time
- Master's degree
- University
- Travel
- Annual leave
14d
Care at Home Promoter Inverclyde and Renfrewshire
Invercare —Renfrewshire
- £13.45 an hour
- Temporary
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
9d
Customer Service Representative - Backshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468 a year
- Overtime
- Customer service
- Employee discount
8d
Customer Service Representative - Nightshift - Glasgow
City Facilities Management (UK) —Glasgow
- £27,675.37 a year
- Overtime
- Customer service
- Employee discount
8d
Early Years Worker (Peripatetic) - Cleddens Early Years Centre
East Dunbartonshire Council —Bishopbriggs
- £31,698.51 - £35,749.79 a year
- Temporary
- Communication skills
8d
Dual Site Branch Manager, Kurt Geiger & Carvela Glasgow
Kurt Geiger —Glasgow
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
7d
Customer Service Representative
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
8d
Trainee Pupil Support Assistant
East Dunbartonshire Council —Glasgow
- £13.52 an hour
- Temporary
- School
Corporate Services Assistant
Kip McGrath —Stirling
- From £10,285.71 a year
- Part-time
- Customer service
- Accounting
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Early Years Support Worker (Peripatetic) - various locations in East Dunbartonshire
East Dunbartonshire Council —Kirkintilloch
- £25,767.59 - £28,012.22 a year
- Temporary
- Communication skills
5d
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Theatre Nurse / Operating Theatre Practitioner
Elanic —Glasgow
- From £36,000 a year
- Weekend availability
- Anatomy knowledge
- Customer service
- Microsoft Office
- Employee discount
Quick apply
General Assistant
BaxterStorey UK —Glasgow
- £13.45 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
5d
B1 - Client Support Advisor - West Lothian - Social Security Scotland
The Scottish Government —Bathgate
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
6d
Deputy General Manager
Zenith —Glasgow
- £46,000 - £55,000 a year
- Leadership
- Annual leave
- Employee assistance programme
7d
Inside Sales Account Manager - VRC
Dell Technologies —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Specialist Occupational Therapist - ReACH Clacks and Stirling
NHS Scotland —Stirling
- £43,231 - £52,679 a year
- Full-time
- Travel
Food service assistant - Relief Role
BaxterStorey UK —Old Kilpatrick
- £13.45 an hour
- Weekend availability
- Hospitality
- Customer service
- Basic maths
- Employee assistance programme
- Employee discount
Quick apply
Shift Manager - Coatbridge
Oak Furnitureland —Coatbridge
- £30,000 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
12d

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member services representative jobs near springburn, glg

Deputy Manager

Iceland -
Glasgow

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Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

member services representative jobs in springburn, glg

Deputy Manager

Trainee Health Visitor

Care at Home Promoter Inverclyde and Renfrewshire

Customer Service Representative - Backshift - Glasgow

Customer Service Representative - Nightshift - Glasgow

Early Years Worker (Peripatetic) - Cleddens Early Years Centre

Dual Site Branch Manager, Kurt Geiger & Carvela Glasgow

Customer Service Representative

Trainee Pupil Support Assistant

Corporate Services Assistant

Early Years Support Worker (Peripatetic) - various locations in East Dunbartonshire

Health & Safety Advisor

Theatre Nurse / Operating Theatre Practitioner

General Assistant

B1 - Client Support Advisor - West Lothian - Social Security Scotland

Deputy General Manager

Inside Sales Account Manager - VRC

Specialist Occupational Therapist - ReACH Clacks and Stirling

Food service assistant - Relief Role

Shift Manager - Coatbridge

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