Customer service planner Work, Jobs in St Helens, Msy (with Salaries)

Transport Co-ordinator
Schenk Tanktransport —Widnes
- £35,129.00 - £36,182.87 a year
- Overtime
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
13d
C&E Event Planner - The Jockey Club - Haydock Racecourse
Levy —Newton-le-Willows
- Full-time
- Annual leave
- Employee assistance programme
Event Planner - LEX Liverpool
Levy —Liverpool
- £29,983.70 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
9d
Customer Service Planner
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
8d
Planner/Administrator
Sureserve —Widnes
- £28,000 a year
- Microsoft Office
- Employee discount
Quick apply
Planner
United Infrastructure —Warrington
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
Junior Planner
Avove —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance programme
Quick apply
12d
James Hall & Co. - Category Planner
James Hall & Co Ltd —Preston
- Full-time
- Sales
- Merchandising
- Analysis skills
- Free parking
- Annual leave
Quick apply
Project Planner
ENWL —Preston
- Up to £60,000 a year
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Logistics Planner
BAE Systems —Samlesbury
- £44,907 a year
- Microsoft Excel
- ERP systems
- Communication skills
23h
ATF Planner/Customer Service Receptionist
Thomas Hardie Commercials Ltd —Deeside
- £30,140 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
8d
Materials Planner
Baker Hughes —Liverpool
- Full-time
- Data analysis skills
- Bachelor's degree
- Life insurance
2d
Stock Placement Coordinator
Matalan —Liverpool
- Full-time
- Organisational skills
- Leadership
- Employee discount
Quick apply
Production Planner
Fresenius Kabi Limited —Runcorn
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Planner
Evolve technical Recruitment —Warrington
- £50 - £60 an hour
- Hybrid work
- Bachelor's degree
- In-person
Quick apply
Sales & Event Planner
Restaurant Associates —Manchester
- Up to £30,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
- Annual leave
7d
Works Administrator
Bethell Group PLC —Manchester Airport
- Full-time
- Microsoft Word
- Microsoft Office
- Administrative experience
Quick apply
10d
Client Relationship Manager - North
Quilter —Chester
- Full-time
- Hybrid work
- Management
- Travel
- Mentoring
3d

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Transport Co-ordinator

Schenk Tanktransport -
Widnes

Quick apply

Job details

Full-time
£35,129.00 - £36,182.87 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Employee assistance programme
Employee discount

Qualifications

Logistics
Microsoft Office

Full job description

Job Title: Transport Co-ordinator.
Salary: £36,182.87 per annum.
Work Location: Widnes.
Contract: Permanent

Shift Pattern: Monday to Friday 3 shift rotation. 06:00-14:00, 14:00-22:00, 2200-06:00
Working Hours: 37.5 hours per week.

Overtime: Extra hours and flexibility to cover other shifts.

Weekend On-call cover on rota basis.

Benefits: 25 Days Annual Leave + Bank Holidays, Pension, Life Assurance + Benefits

Who are Schenk UK Ltd:

Schenk UK is an innovative, national tanker haulage business operating one of the largest road tanker fleets in the country. For over 60 years, we have proudly served the chemicals, gas, fuels, waste, and powders sectors, becoming the UK's largest chemical transporter. As one of our Planners, you will be a commercially aware candidate who will play an integral part in the delivery of high quality, cost effective, logistics services for our customer base by being responsible for the efficient movement of LGV tanker trailers across the country including single and multiple drops per day at customer sites.

As one of our exceptional Transport Co-ordinators, you will be a commercially aware candidate who will play an integral part in the delivery of high quality, cost effective, logistics services for our customer - BOC by being responsible for the efficient movement of LGV & trailers across the country including single and multiple drops per day at customer sites.

The Role:

Being an efficient communicator and multi-tasker, you will work with our customer and ensure that our drivers have total clarity of their daily transport plan and keep a thorough check on their completion of work. You will also need to keep the customer up to date with the status of their jobs and ensure a high level of customer satisfaction is maintained. Ideally you will be an experienced Planner / Transport Co-ordinator who is familiar with various Planning tools including Microlise and have great Excell skills. If you have experience with other planning software, full training will be provided.

You will be tasked to deliver the required KPIs (Revenue Per Shift, OTIF, mileage efficiency, vehicle utilisation etc.) and be sufficiently robust to cope with anticipated events and customer-driven changes. You will be customer and driver facing, so being able quickly build excellent professional relationships is key.

In this position, you will work Monday to Friday on a rota basis:

Responsibilities:

First point of contact and escalation for all H&S related events, whilst on shift
Effective planning of driver and vehicle resource to achieve delivery/collection times, creating and updating daily rotas
Liaise with local operations and BOC to cover loading & unloading for exceptional OTIF completion
Ensuring that service levels are achieved and maintained, in conjunction with other departments
Optimisation of resource and adherence of WTD and drivers’ hours legislation
Using the Driver Rota, plan drivers according to shift pattern and available hours, considering holidays, sickness and changes in demand
To ensure legal compliance regarding any defects, services, MOT’s, maintenance schedules etc
Ensure all accidents/incidents/near miss are logged and reported in line with company procedures
Maintain clear and effective communication with drivers, communicating accurate start times, load information, directions, additional shifts etc
To increase staff retention and maintain good morale, reporting any driver’s issues or concerns to management. In turn, communicate any operational changes that may affect a driver’s daily duties

Ensure adherence to all statutory and legal requirements, adhere to all health & safety/ safe systems of work
Utilise and interpret the Transport Management System to maximise route planning efficiencies within given time constraints and service criteria
Provide effective communication during shift handovers and engage with other Transport Co-ordinators regarding issues arising during the shift
Supporting on drivers wages, expenses and holiday planning
Flexibility to cover others shifts & weekend on call to ensure we have 24/7 cover.
Other duties assigned by their manager from time to time

Experience Required:

Experience of working in a Health & Safety Focused environment
Have a strong working knowledge of the Geography of the UK
Previous experience from the logistics/transport sector
Can anticipate and resolve problems effectively
Experience of working in a cost-sensitive environment
Competent in the use of IT based Transport Systems and MS Office
Successful track record of dealing with customers directly both internal and external

The Package:
In return, you will receive a competitive salary of up to £35,129 pa dependent on experience. You will also benefit from a company pension scheme, paid holidays (25 days + 8 bank holidays), cycle to work scheme, tech scheme and the opportunities that come with a strong, established and growing company.

In addition, Schenk provide every UK employee with access to Schenk Perks, our Employee Assistance Programme and reward platform. Schenk Perks provides discounts to 100s of top name brands, high street offers, and holidays, as well as Employee Wellbeing and Support.

The Company:
In the UK, Schenk operates a nationwide road tanker fleet which has been successfully serving the chemicals, gas, fuels, waste, and powders sectors for over 60 years, and is the largest chemical transporter in the UK.

Please note, all offers of employment are subject to valid Right to Work documentation, completion of a Basic DBS check and Drug and Alcohol screening prior to start.
Schenk UK is an equal opportunity employer.

Type: UK Staff

Shifts: Shiftwork

Location: Widnes

Quick apply

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