Retention manager Work, Jobs in St Helens, Msy (with Salaries)

Senior Product Manager - Credit Cards (Engagement & Retention)
Lloyds Banking Group —Chester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Presentation skills
- Product management
- Banking
3d
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Student Experience and Services Manager
Liverpool John Moores University —Liverpool
- £59,966 - £67,468 a year
- Full-time
- University
- School
- Annual leave
2d
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
10d
Sr. Manager, Implementation Services
ADP —Manchester
- Management
- Up to 50% travel
- Project management
PCN Manager
Warrington Innovation Network —Warrington
- From £45,000 a year
- Full-time
- Management
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Teamlead Customer Success Management
Booking Experts —Chester
- Hybrid work
- Hospitality
- Analysis skills
- Leadership
- Annual leave
Customer Service Manager
M-Page Hiredonline —Ormskirk
- £48,000 - £52,000 a year
- Hybrid work
- Customer service
- Team management
- Leadership
4d
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
General Manager
Belong —Birkdale
- £72,224 a year
- Full-time
- Hospitality
- Leadership
- Paid training
- Annual leave
Quick apply
6d
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Aftersales Manager
Chapelhouse Group —Southport
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- Leadership
- Paid training
- Annual leave
Peripatetic Deputy Manager
M&A Management —Wigan Central
- £40,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
Quick apply
11d
Assistant Manager - Hospital Discharge Team
St. Helens Council —St Helens
- Relocation assistance
3d
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
5d
Operations Manager
Caterlink —Liverpool
- £50,000 - £55,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Senior Reward & HR Shared Services Manager
Home Bargains —Liverpool
- Microsoft Office
- Driving
- Human resources
- Store discount
- Employee assistance programme
Quick apply
Client Services Manager
Signature Business Development Services Ltd —Liverpool
- £43,435 - £52,831 a year
- Full-time
- Business development
- Supervising experience
- Contracts
Quick apply
6d
Regional Transport Manager
EMR Group —Salford
- Full-time
- Management
- IT
- Annual leave
Quick apply

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retention manager jobs near st helens, msy

Senior Product Manager - Credit Cards (Engagement & Retention)

Lloyds Banking Group -
Chester

Apply Now

Job details

Full-time
£78,098 - £91,880 a year
3 days ago

Benefits

Company pension

Qualifications

Presentation skills
Product management
Martech
Banking

Full job description

End Date

Thursday 30 July 2026

Salary Range

£78,098 - £91,880

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Senior Product Manager - Credit Cards (Engagement & Retention)

Salary: £78,098 - £91,880

LOCATION: Chester, Cardiff or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing

How do you keep millions of customers engaged with their credit card while delivering great customer outcomes and strong commercial performance?

As Senior Product Manager, Cards Engagement & Retention, you'll lead a team of Product Managers and Product Strategy Analysts responsible for driving customer engagement, retention and commercial performance across our credit card portfolio. You'll use customer insight, behavioural analytics and market trends to shape propositions, lifecycle strategies and customer journeys that help customers get more value from their cards while delivering sustainable growth for the business.

Working at the intersection of product, customer strategy, data and commercial performance, you'll identify opportunities to improve engagement, increase usage and reduce attrition. You'll lead the development of targeted customer propositions and multi-channel engagement programmes, whilst coaching and developing your team to deliver innovative solutions and exceptional customer outcomes.

You'll work closely with colleagues across Marketing, Digital, Data, Technology, Operations and Risk to bring new ideas to life, leading complex strategic initiatives that improve customer experience and support the future growth of our cards business. You'll also play a key role in shaping team priorities, building capability and creating a high-performing environment where Product Managers and Product Strategy Analysts can thrive.

This is a highly visible leadership role with significant stakeholder exposure, giving you the opportunity to influence senior decision-makers, shape strategic priorities and make a tangible impact across one of the UK's largest credit card portfolios.

What we’re looking for

5+ years' experience in Product Management within Cards, Payments, Lending, Banking or another complex regulated industry.
5+ years' experience developing and delivering customer engagement, retention or lifecycle strategies that drive measurable commercial outcomes.
Strong experience using customer, behavioural and portfolio data to identify opportunities, shape propositions and influence strategic decision making.
Proven experience leading large cross-functional initiatives across Product, Marketing, Digital, Technology, Operations and Risk functions.
Strong commercial acumen with experience managing customer or product performance against growth, engagement, retention or profitability objectives.
Excellent stakeholder management and influencing skills, including experience presenting recommendations to senior leaders.

And any experience of these would be useful

Experience working in credit cards, consumer lending, payments or retail banking.
Experience with customer journey design, marketing technology or digital engagement platforms.
Experience leading, coaching or developing colleagues within a product, portfolio or customer strategy environment.
Knowledge of credit card marketing principles, sponsorship programmes or card network activity.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply

This is a place for you

Our ambition is to be the leading UK business for diversity, equity, and inclusion supporting our customers, colleagues, and communities. We commit to crafting an environment in which everyone can thrive, learn, and develop. We provide reasonable adjustments during recruitment to reduce or remove barriers. Just let us know what you need.

We offer a wide‑ranging benefits package, including:

A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can tailor to your lifestyle, such as discounted shopping
30 days’ holiday, plus bank holidays
A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

retention manager jobs in st helens, msy

Senior Product Manager - Credit Cards (Engagement & Retention)

Operations Manager

Student Experience and Services Manager

Key Account Manager

Sr. Manager, Implementation Services

PCN Manager

Teamlead Customer Success Management

Customer Service Manager

Key Account Manager

Assistant General Manager-Experience & Innovation

General Manager

Senior Account Manager

Aftersales Manager

Peripatetic Deputy Manager

Assistant Manager - Hospital Discharge Team

Customer Success Manager

Operations Manager

Senior Reward & HR Shared Services Manager

Client Services Manager

Regional Transport Manager

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