Technical support occupations Work, Jobs in St Leonards On Sea, Esx (with Salaries)

IT Support Technician
Parfitt Cresswell —Uckfield
- From £40,000 a year
- Full-time
- Microsoft Word
- Azure
- English
Quick apply
6h
IT Helpdesk Analyst
Park Holidays UK —Bexhill
- £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Sales
- Employee assistance programme
- Employee discount
IT Service Desk Coordinator
Ark Schools —Hastings
- £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Annual leave
7d
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
13d
Service Delivery Manager Associate
Ericsson —Eastbourne
- Computer Science
- Engineering
- English
1d
M365 IT Trainer
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £39,148 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Free parking
- Annual leave
4d

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IT Support Technician

Parfitt Cresswell -
Uckfield

Quick apply

Job details

Permanent | Full-time
From £40,000 a year
6 hours ago

Qualifications

Microsoft Word
Driving Licence
Azure
English
Windows
Microsoft Office
IT support
Software development
IT
AI
Communication skills
Help desk

Full job description

Role Overview

We have a wonderful opportunity for a capable and personable IT Support Technician to join our team and provide first-class technical support across our multi-branch firm law firm. This is a varied, hands-on role covering day-to-day user support, help desk management, software development and training, and the installation of new equipment. The successful candidate will be confident working independently across multiple sites and committed to delivering a high standard of service to colleagues throughout the business.

Key Responsibilities

User Support & Help Desk

Act as the first point of contact for IT issues, manning the help desk and responding to support requests promptly and professionally
Diagnose and resolve hardware, software, and network problems, escalating where necessary
Log, track, and prioritise tickets to ensure timely resolution and clear communication with users
Provide friendly, patient support to users of all technical abilities

Software Development (No programming knowledge needed but would be beneficial)

Assist with the development, testing, and maintenance of in-house software and bespoke applications
Support the rollout of new systems and contribute to ongoing improvements
Development AI agents (Training provided)

Training

Deliver training to staff on software, systems, and IT best practice, both one-to-one and in groups
Produce clear guidance and documentation to help users get the most from available technology

Equipment & Infrastructure

Install, configure, and commission new hardware including PCs, laptops, printers, phones, and peripherals
Set up user accounts and ensure equipment is correctly maintained and secure
Assist with infrastructure projects and office moves as required

Travel

Travel regularly between offices across the South East of England to provide on-site support

Person Specification

Essential

Proven experience in an IT support or help desk role
Strong knowledge of Windows operating systems, Microsoft 365, Azure and common business applications
Good understanding of hardware, networking, and troubleshooting
Excellent communication and interpersonal skills, with a patient and approachable manner
Well organised, able to prioritise and manage a varied workload
A full, valid UK driving licence and willingness to travel between offices
Right to work in the UK

Desirable

Experience with software development or willingness to learn AI coding
Experience delivering IT training
Knowledge of legal sector software
Relevant IT qualifications or certifications

Job Types: Full-time, Permanent

Pay: From £40,000.00 per year

Application question(s):

You must enclose a covering letter as well as cv with when applying have you done this?

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in st leonards on sea, esx

IT Support Technician

IT Helpdesk Analyst

IT Service Desk Coordinator

IT Service Desk Engineer (Apprenticeship)

Service Delivery Manager Associate

M365 IT Trainer

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