Benefit specialist Work, Jobs in St Pancras, Gtl (with Salaries)

Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
23h
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Family Office Lead
R1CH.uk —Knightsbridge and Belgravia
- £85,000 - £135,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- QuickBooks
- Free parking
- Work from home
Quick apply
Junior Night Buyer
Natoora Ltd —London
- Up to £40,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bakery
- Employee discount
- Referral programme
Quick apply
3d
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Senior Jewellery Specialist
Steven Stone Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
Lifestyle PA & Companionship Specialist (Flexible Hours)
Harper and Sloane —London
- £16 - £19 an hour
- Temporary
- Organisational skills
- Care plans
- School
- Flexible schedule
Quick apply
Sales Assistant - UNIQLO Battersea
UNIQLO —London
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Cyber Threat Intelligence Analyst
Secret Intelligence Service —London
- £53,267 - £67,369 a year
- Part-time
- Data analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Rehabilitation Specialist
Nuffield Health —London
- Up to £28,310.40 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Anti Crime Specialist (Counter Fraud Specialist)
TIAA Ltd —North West London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Application Support Specialist
Programme & Service Delivery —London
- £52,000 - £60,000 a year
- Full-time
- Hybrid work
- English
Quick apply
3d
Undercover Online (UCOL) Operative
Home Office —London
- £32,110 - £37,193 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
- Annual leave
12d
Medical Laboratory Assistant
The London Clinic —London
- Full-time
- Customer service
- Laboratory experience
- Administrative experience
- Annual leave
3d
Senior Delivery Specialist
Nephos Technologies —London
- Up to £75,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
11d
Compliance Reporting Specialist
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Customer Support Specialist
Air Apps —London
- £18,000 - £25,000 a year
- Full-time
- Social media management
- English
- Bachelor's degree
- Life insurance

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Income Collection Officer

Pinnacle Group -
Holborn

Quick apply

Job details

Temporary
£19.50 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office

Full job description

Job Introduction

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income collection service and will be responsible for achieving and maintaining lowest levels of current rent and former tenancy arrears ensuring we maximise income recovery. You will be guided by the Income Manager and work with the housing management teams to ensure delivery of the arrear’s targets.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a confident communicator with a natural ability to build trust and rapport with residents, even in challenging situations. You’ll bring a proactive and empathetic approach to income recovery, combining strong knowledge of housing income management and welfare benefits with a genuine commitment to supporting tenants. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service, we’d love to hear from you.

This is an ongoing temporary hybrid position.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Proactively reduce rent arrears across all accounts to meet monthly targets. This includes producing arrears reports and letters, engaging with residents, preparing legal instructions for possession proceedings, serving Notices, conducting home visits, applying for direct payments, attending court when required and offering advice and support to help residents sustain their tenancies
Take ownership of individual performance targets and contribute to the overall success of the income collection service
Identify residents who may benefit from specialist welfare or financial inclusion support and refer them to the Welfare Advice & Financial Inclusion Manager
Liaise effectively with external agencies including Local Authorities (Housing Benefit), the DWP (Universal Credit), social services and other relevant bodies to support income recovery
Respond to arrears-related correspondence and provide clear, accurate information to the Income Manager or Contract Manager to assist in resolving formal complaints
Plan and manage your own workload efficiently, ensuring accounts are monitored weekly and targets are consistently met

Key requirements:

Experience working in a housing and income collection setting
Background in credit control with practical knowledge of income recovery processes
Confident using housing management systems to monitor and manage accounts
Solid understanding of the legal framework for housing including Pre-Action Protocols
Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit
Proficient in MS Office applications including Word, Excel and Outlook

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

benefit specialist jobs in st pancras, gtl

Income Collection Officer

Business Analyst (x2)

Customer Assistant

Media Relations Consultant

Family Office Lead

Junior Night Buyer

Estates Manager

Senior Jewellery Specialist

Lifestyle PA & Companionship Specialist (Flexible Hours)

Sales Assistant - UNIQLO Battersea

Cyber Threat Intelligence Analyst

Event Specialist

Rehabilitation Specialist

Anti Crime Specialist (Counter Fraud Specialist)

Application Support Specialist

Undercover Online (UCOL) Operative

Medical Laboratory Assistant

Senior Delivery Specialist

Compliance Reporting Specialist

Customer Support Specialist

I want to receive the latest job alerts for benefit specialist in st pancras, gtl

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