Customer care specialist Work, Jobs in St. Neots, Cam (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
6d
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Driving
- Employee assistance programme
- Employee discount
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
13d
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
3d
Ambulance Care Assistant (Bank) - Bedford
East of England Ambulance Service Trust —Bedford
- £13.17 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Paid training
4d
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Customer Care Executive
Hometree (Cover) - Customer Operations —Peterborough
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
3d
Tutor – Health and Social Care Training
Centra Training —Peterborough
- Up to £38,000 a year
- Full-time
- English
- Maths
- Education
- Flexitime
- Work from home
Quick apply
3d
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Pharmacist
Boots —St. Neots
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
12d
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
2d
Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
3d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
2d
Warehouse Customer Assistant – Weekends
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
3d
Warehouse Customer Assistant
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
3d
Moving & Handling Specialist Assessor / Trainer
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
- Full-time
- Organisational skills
- Communication skills
9d
Later Living Community Manager
Peabody —Bedford
- £28,815 - £33,618 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
Sales Assistant
TGJones —Royston
- £10.85 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
6 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in st. neots, cam

Customer Contact Administrator

Critical Care Transport Assistant

Customer Service Assistant

Admissions Adviser

Ambulance Care Assistant (Bank) - Bedford

HR Advisor - Health and Social Care

Customer Care Executive

Tutor – Health and Social Care Training

Housing Solutions Officer

Pharmacist

Service Support Specialist

Housing Officer

Customer Service Specialist

System Administrator

Warehouse Customer Assistant – Weekends

Warehouse Customer Assistant

Moving & Handling Specialist Assessor / Trainer

Later Living Community Manager

Sales Assistant

Licensing Enforcement Team Leader

I want to receive the latest job alerts for customer care specialist in st. neots, cam

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