caller Work, Jobs in stafford, sts (with Salaries)

Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
9d
Care Navigator - Castlefields
Archvale —Stafford
- £12 - £13 an hour
- Full-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
2d
Care Navigator
Archvale —Stafford
- £12 - £13 an hour
- Part-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
2d
Inbound Enquiry Centre Advisors - Stafford
Capita Health Assessment Advisory Service —Stafford
- From £26,227.50 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
9d
Administrator
Optima UK INC Ltd —Tipton
- £14.75 - £15.00 an hour
- Data entry
9d
Resident Services & Leasing Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Family Support - Helpline Support (Supporting our SENDIASS hotline)
Barnardo's —West Bromwich
- Call to connect
- Computer literacy
- IT
- Communication skills
Reception Multi Task Team member
ACCOR —Birmingham
- £12.73 an hour
- Weekend availability
- Sales
- Customer service
- English
1d
CCaaS & Voice Specialist
Serco Group —Birmingham
- £65,000 - £75,000 a year
- Full-time
- AWS
- Agile
- IT
- Employee assistance programme
- Employee discount
Business Administration Apprenticeship
MetaGedu —Birmingham
- £300 a week
- Full-time
2d
Bingo Caller
The Rank Group —Wednesbury
- £12.87 an hour
- Hospitality
- Customer service
- Sick pay
Quick apply
Front Office Receptionist / Office Administrator
Precision Turbo Services —Birmingham
- From £13 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Reception Multi Task Team member
IBIS —Birmingham
- £12.73 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
2d
Administrative Officer
HM Prison & Probation Service —Birmingham
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d
Band 3 Switchboard/Receptionist - Northcroft
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Front desk
2d
Receptionist/Administration Assistant
Landau Forte Charitable Trust —Tamworth
- Part-time
- Microsoft Outlook
- English
- In-person
- Gym membership
Quick apply
1d
Volunteer Work
Telford Samaritans Charity Shop —Wellington
- £0.10 a year
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
4d
Legal PA
Pinsent Masons —Birmingham
- Full-time
- Microsoft Outlook
- Annual leave
- Gym membership
Prayerline System Monitor & Evaluation Officers - Part Time
United Christian Broadcasters Ltd —Stoke-on-Trent
- £15,429 a year
- Part-time
- Computer literacy
- In-person
- Free parking
- Sick pay
Quick apply
11d

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Care Navigator - Castlefields
Archvale —Stafford
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately. Healthcare qualification (level 2) or working towards…
£12 - £13 an hour
Quick apply
2d
Care Navigator
Archvale —Stafford
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately. Healthcare qualification (level 2) or working towards…
£12 - £13 an hour
Quick apply
2d

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Enquiry Centre Advisors

Capita -
Stafford

Apply Now

Job details

Full-time
From £26,227.50 a year
9 days ago

Full job description

Discover better with a career at Capita.

We’re helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression.

This is our purpose, and it defines our very existence. We provide an inclusive and diverse environment for our people to thrive, develop and realise their true potential. Whoever you are and whatever your background, we want you to be yourself.

Our commitment to finding better solutions for our clients has seen us become one of the UK’s leading providers of consulting, digital services, and software.

We're proud to work with the Department for Work and Pensions (DWP) and Department for Communities (DfC) for the provision of the Health Assessment Advisory Service (HAAS), which includes Personal Independence Payment (PIP).

Capita pride themselves on delivering the entire PIP process to the highest standards.

Job title:

Enquiry Centre Advisors

Job Description:

Salary: Starting at £26,227.50

Non-sales environment, taking inbound service calls.

You will be based at your home address with an assigned office in The Riverway Centre, Stafford, which you will attend minimum of 3 days each week. The in-office days will be a Tuesday, Wednesday & Thursday.

This is a full-time role - 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturday between 9am and 5pm.

We are looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full-time permanent basis in Stafford, UK.

The role involves providing a high-quality claimant experience by telephone to new and existing claimants of Personal Independence Payment (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their benefit. Our customer service teams are responsible for resolving both simple and complex issues for a whole range of customers as well as completing administrative tasks.

Key Accountabilities:

Answering calls from claimants/representatives and dealing with queries such as appointment bookings, in a professional and effective manner, ensuring the highest standard of claimant experience.
Accurate data input, with attention to detail for completion of administrative tasks.
Any other duties that may be deemed necessary by the business to ensure successful delivery of the PIP assessment service.

Qualifications:

Good listening skills – able to understand customer problems and give clear and concise explanations.
The ability to work well within a team and demonstrate flexibility to meet the needs and expectations of the team/business.
The ability to take ownership of issues, resolving wherever possible at the initial stage of the enquiry.
Polite and professional telephone manner, showing respect and empathy to callers.
Genuine enthusiasm for customer service.
Good time management.
High attention to detail and accurate data inputting.
Ability to work a range of shift patterns during contact centre opening hours.
Be adaptable to change in a constantly shifting environment.

Location:

Stafford

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

caller jobs in stafford, sts

Enquiry Centre Advisors

Care Navigator - Castlefields

Care Navigator

Inbound Enquiry Centre Advisors - Stafford

Administrator

Resident Services & Leasing Assistant

Family Support - Helpline Support (Supporting our SENDIASS hotline)

Reception Multi Task Team member

CCaaS & Voice Specialist

Business Administration Apprenticeship

Bingo Caller

Front Office Receptionist / Office Administrator

Reception Multi Task Team member

Administrative Officer

Band 3 Switchboard/Receptionist - Northcroft

Receptionist/Administration Assistant

Volunteer Work

Legal PA

Prayerline System Monitor & Evaluation Officers - Part Time

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