It support engineer Work, Jobs in Stafford, Sts (with Salaries)

Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Junior IT Support Technician
yes computers limited stourbridge —Stourbridge
- From £24,785 a year
- Full-time
- Azure
- Travel
- Scripting
Quick apply
11d
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
- Full-time
- Customer service
- English
- Windows
- Annual leave
4d
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
2d
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Sick pay
Quick apply
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
Technical Support & Application Engineer UK (f/m/x)
OMICRON electronics —Stafford
- Full-time
- English
- Up to 25% travel
- Flexitime
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
10d
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Engineering Systems Support Engineer
JCB —Rocester
- Full-time
- Engineering
- Gym membership
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
Digital Workplace Engineer
South Staffordshire Plc —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
9d
Advanced Technical Support Engineer
Schneider Electric —Telford
- Full-time
- Hybrid work
- Computer literacy
- English
- Programmable logic controllers
- Annual leave
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Training & Solutions Engineer
Solid State Group PLC —Birmingham
- Full-time
- Travel
- Mentoring
- Computer networking
- Annual leave
- Sick pay
Quick apply
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Microsoft Dynamics365 and Power Platform Support Analyst
NTT Data UK —Birmingham
- Azure
- JavaScript
- APIs

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Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
Professional manner when visiting customers with a can do attitude and willingness to help our customers. Act as first point of contact for IT/OT support calls…
£28,000 - £34,000 a year
Quick apply
6d
IT Support Engineer
Obsidian Networks Ltd —Chester
Ensuring support calls and queries are dealt with in an efficient manner and in line with our clients SLA terms. Configure, install and upgrade devices.
£23,000 - £32,000 a year
Quick apply
12d

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Onsite IT Support Analyst - 1st/2nd line

Tetra Tech -
Birmingham

Apply Now

Job details

Qualifications

IT support
Communication skills

Full job description

Onsite IT Support Analyst - 1st/2nd line

Join a busy technical environment where your support, initiative and customer focus will help keep the business connected, productive and ready for action.

Purpose & Scope of the Role

As an Onsite IT Support Analyst, you will provide first and second line IT support across the two Birmingham offices, acting as a trusted on-site presence. This is a practical, office-based role for someone who enjoys being close to the business, resolving issues quickly and improving the day-to-day technology experience for end users. You will also support the wider Service Desk, via tickets and phone, when demand allows - helping to maintain a responsive and efficient service.

Your Impact in this position

You will be the sole IT contact for local colleagues, delivering fast, effective support across hardware, software, printers, network connectivity and meeting room technology. You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. You will carry out regular checks, keep devices and spaces running smoothly, support new starter setup, and contribute to local IT projects, office moves and improvements.

Core Capabilities

Customer Focus: Provide a professional, friendly and responsive service that gives users confidence in IT support.
Technical Troubleshooting: Diagnose and resolve issues across Windows devices, Microsoft 365, printers, laptops, docks and AV equipment.
On-Site Support Delivery: Act as a visible and reliable presence in the office, ensuring meeting rooms, server rooms and end-user spaces are well maintained.
Service Desk Collaboration: Work closely with the wider team to manage tickets, update records accurately and escalate where needed.
Ownership and Proactivity: Spot recurring issues, suggest improvements and take responsibility for keeping service levels high.

Skills, Qualifications And Experience

Experience in a first or second line IT support. Strong communication skills and a customer-first approach. You will be confident working independently, prioritising workload and supporting users in a busy office environment.

Working Environment

This is a fully office-based role in Birmingham offices with occasional travel to Shrewsbury and Dunston as required. The role is best suited to someone who enjoys being present on site, working closely with colleagues and responding to business needs in a flexible, hands-on way.

#LI-CM1 #LI-ONSITE #TTRPC

Why join Tetra Tech?

Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity.

We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science® to solve our clients’ most complex problems.

In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role.

Recruitment Agencies

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list and any submitted will be taken as a gift. Please refer to the careers page on our website if you require any further information.

Apply Now

Refine Your Search

it support engineer jobs in stafford, sts

Onsite IT Support Analyst - 1st/2nd line

Junior IT Support Technician

Technical Support Engineer (Business to Business)

DB&T Technical Engineer

IT Support Engineer

Technical Support Engineer – IT

Technical Support & Application Engineer UK (f/m/x)

Technical Support Engineer

Junior IT Technician

Engineering Systems Support Engineer

Support Desk Engineer

Digital Workplace Engineer

Advanced Technical Support Engineer

Senior IT Support Technician / Team Lead

Training & Solutions Engineer

Legal Engineer

Microsoft Dynamics365 and Power Platform Support Analyst

Related jobs to explore

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