Sales coordinator Work, Jobs in Stalybridge, Gtm (with Salaries)

Sales Administrator / Order Support Coordinator
WORLD HEAT —Tameside
- £25,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
2d
Event & Sales Coordinator
Bien Venue Ltd —Poynton
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
Quick apply
After Sales Coordinator
Camptech Products Ltd —Manchester
- £24,500 - £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
10d
Sales & Event Coordinator
Stockport County Football Club —Stockport
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
4d
Sales Lead Co-ordinator
JLA —Sowerby Bridge
- £26,788 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
4d
Sales Support Coordinator
John Crane —Manchester
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
Operations & Sales Support Co-ordinator
Element Materials Technology —Stockport
- Microsoft Office
- Organisational skills
- Contracts
Business Development (BD) and Marketing Co-ordinator
Purcell Architecture —Manchester
- £30,000 - £33,500 a year
- Full-time
- Social media management
- Microsoft Office
- Business development
Quick apply
9d
M&E Sales Coordinator
Village Hotels - Cheadle —Cheadle
- Part-time
- Customer service
- English
- Hotel
Quick apply
5d
Sales Coordinator
VOCA Fire Protection —Bryn
- From £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Gym membership
Quick apply
13d
Mobility Sales Coordinator
VSTMobility —Manchester
- £155,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Property & Sales Support Coordinator / Office Administrator
Meller Speakman —Wilmslow
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Travel
- Data entry
- Free parking
Quick apply
13d
SALES COORDINATOR
Highgrove Beds —Liversedge
- Full-time
- Computer literacy
- Microsoft Office
RFQ Sales Coordinator
Hayley Group —Manchester
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Sales & Office Coordinator
Flux Fire Protection Group Limited —Mirfield
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
Quick apply
10d
Hire & Sales Coordinator
GAP Group —Manchester
- Full-time
- Microsoft Outlook
- Sales
- Customer service
2d
Specialist Kit Sales and Operations Co-ordinator
Nationwide Platforms —Birchwood
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount

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Sales Administrator / Order Support Coordinator
WORLD HEAT —Tameside
The role is designed to help improve organisation across the sales and order process, while allowing the internal sales team to focus on enquiries, quotations,…
£25,000 - £33,000 a year
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sales coordinator jobs near stalybridge, gtm

Sales Administrator / Order Support Coordinator

WORLD HEAT
Tameside

Quick apply

Job details

Permanent | Full-time
£25,000 - £33,000 a year
2 days ago

Qualifications

Sage
Microsoft Excel
Customer service
Sales administration
Administrative experience
Communication skills

Full job description

About the Role

World Heat Cylinders Ltd is looking to recruit a Sales Administrator / Order Support Coordinator to support our growing sales and operations team from our site in Dukinfield.

This is a key administrative and coordination role within the business, supporting the smooth handling of customer enquiries, domestic orders, delivery updates, returns, NCRs, warranty claims, CRM management and internal communication.

The role is designed to help improve organisation across the sales and order process, while allowing the internal sales team to focus on enquiries, quotations, customer relationships and new business opportunities.

You will work closely with the Business Development Manager, National Sales Manager, Technical Sales team, Quality, Accounts, Production and our domestic manufacturing team.

This is not a technical sales role. However, it is an important support role that will help improve customer service, internal communication and the flow of work from enquiry through to order, delivery and aftercare.

Key Responsibilities

Phone and Enquiry Support

You will help manage incoming calls and make sure customers are directed to the correct person or department.

This will include:

Answering incoming calls in a professional and helpful manner.

Directing domestic enquiries to the appropriate sales contact.

Advising new commercial enquiries to be sent to the sales inbox with all relevant information, drawings or specifications.

Passing technical customer queries to an available sales or technical team member.

Routing NCR, returns and warranty queries into the correct internal process.

Taking clear messages and ensuring follow-up actions are passed on properly.

Helping reduce unnecessary interruptions to the internal sales team where the query is administrative or can be routed correctly.

Domestic Order and Delivery Support

You will support the administration and coordination of domestic orders and delivery communication.

This will include:

Supporting domestic order processing once the order information has been received and confirmed.

Liaising with Accounts regarding credit facilities, proforma payments and account status.

Checking order details, customer purchase order information, quantities and delivery requirements.

Liaising internally regarding domestic production and delivery dates.

Confirming agreed delivery dates with customers where required.

Supporting domestic paperwork, order updates and customer communication.

Helping ensure domestic orders are recorded and followed through correctly.

NCR, Returns and Warranty Administration

You will help coordinate the process around customer returns, complaints, NCRs and warranty claims.

This will include:

Explaining the returns, NCR and warranty process to customers clearly and consistently.

Requesting photos, videos, order details and any required supporting information.

Sending out returns questionnaires where applicable.

Helping arrange collections where products or parts need to come back for inspection or testing.

Logging and tracking open NCRs, warranty claims and returns.

Liaising with Quality, Sales, Production and other internal teams.

Helping ensure customers are kept updated throughout the process.

Recording the outcome of reviews, including whether credit is approved, rejected or whether the issue is confirmed as a non-manufacturing fault.

OEM, Partner and Key Account Support

You will also provide administrative support for OEM, partner and key account activity, including orders, returns, warranty claims and spare parts.

This will include:

Supporting the administration of agreed OEM, partner and key account orders.

Maintaining accurate records of orders, warranty claims, parts requirements and customer communications.

Helping process repeat or agreed order requirements once the specification and commercial details are confirmed.

Tracking parts, returns and warranty requests through the correct internal process.

Escalating any technical, pricing, specification or non-standard queries to the relevant sales or technical owner.

Supporting the business as new OEM, partner and key account opportunities are added.

CRM and General Administration

You will help improve the accuracy and visibility of our CRM and internal records.

This will include:

Auditing and updating CRM records where required.

Checking opportunities, customer details, values, notes and statuses.

Chasing missing information from the relevant internal owner.

Supporting the sales team with filing and document control.

Helping maintain order trackers and schedules.

Supporting meeting room bookings and general internal coordination.

Carrying out general administrative tasks to support the wider sales and operations team.

What We Are Looking For

We are looking for someone organised, reliable and confident when dealing with both customers and internal teams.

The ideal candidate will have:

Strong administration skills.

Good attention to detail.

A confident and professional telephone manner.

Good written communication skills.

The ability to organise and prioritise workload.

Confidence chasing information from customers and colleagues.

A proactive approach to problem solving.

Experience using CRM, Sage or similar systems would be beneficial.

Experience in manufacturing, sales administration, order processing or customer service would be an advantage.

What This Role Is Not

This role does not involve producing technical quotations, selecting product specifications, approving drawings, agreeing pricing or making technical decisions.

Technical, pricing or specification queries will be passed to the relevant sales or technical person.

Why Join World Heat Cylinders?

World Heat Cylinders is a growing UK manufacturer based in Greater Manchester, supplying domestic, commercial and pre-plumbed hot water cylinders and buffer vessels across the UK.

This is a great opportunity to join a busy, growing business in a role that will have a direct impact on customer service, internal organisation and the smooth running of the sales and order process.

You will be joining a practical, hands-on business where good organisation, clear communication and reliability make a real difference every day.

How to Apply

To apply, please send your CV and a short covering note outlining your experience and suitability for the role.

Pay: £25,000.00-£33,000.00 per year

Experience:

Administration: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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