Support manager Work, Jobs in Stalybridge, Gtm (with Salaries)

Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
5d
Business Support Officer
Pure Innovations —Stockport
- £12,150 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Portfolio Manager
Student Cribs —Manchester
- From £30,000 a year
- Weekend availability
- Data entry
- In-person
- Office experience
- Sick pay
Quick apply
Early Help Partnership Link Worker
Tameside Council —Tameside
- £31,022 - £33,699 a year
2d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Estate Agent
The Property Experts —Ashton-Under-Lyne
- £8,400 a month
- Remote
- Sales
- Administrative experience
IPS Employment Specialist
Pure Innovations —Oldham
- £31,381 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
Quick apply
10d
Project Support Administrator
European Glass Installations —Cheadle Heath
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales Administrator / Order Support Coordinator
WORLD HEAT —Tameside
- £25,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
2d
Sales Assistant
Jack Badger Ltd —Glossop
- £15.38 - £17.39 an hour
- Temporary
- CRM software
- Customer service
- English
Quick apply
2d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Junior Operations Manager
Bloom Manchester —Manchester
- £30,000 - £33,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Youth Leader
St John Ambulance —Manchester
2d
Personal Assistant
Williams Lea —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
Family Help Lead Practitioner
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
11d
Regional Branch Manager - Manchester
Otto Car Ltd —Manchester
- £35,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
10d

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support manager jobs near stalybridge, gtm

Customer Service Manager – Maternity Cover

Contained Air Solutions Limited
Manchester

Quick apply

Job details

Temporary | Full-time
£40,000 - £50,000 a year
5 days ago

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills

Full job description

Role Purpose

To support the efficient running of the Service Department for both CAS & Amercare maintaining Laboratory Clean Air Equipment, ensuring high-quality service delivery to customers, effective coordination of engineers, and smooth management of service contracts and aftersales opportunities. The role will focus on maintaining customer satisfaction, ensuring jobs are delivered on time and within budget, and assisting with the continuous improvement of service processes.

Key Responsibilities

Service Operations

Coordinate and schedule service work, ensuring efficient use of engineering resources.
Monitor job progress, ensuring deadlines, budgets, and service standards are met.
Support with the management of warranty claims, logging and tracking resolutions.
Assist in analysing service performance data to identify trends and areas for improvement.

Customer Experience & Communication

Act as a key point of contact for customers for routine service queries and updates.
Maintain strong working relationships with existing customers to encourage repeat business and contract renewals.
Support in conducting regular review calls or meetings with key accounts to ensure service expectations are met.

Aftersales & Commercial Support

Identify opportunities for additional service work, spare parts, or extended contracts.
Prepare basic quotations for service work and support in tender responses when required.
Help promote service offerings to new and existing customers through proactive communication.

Administration & Process Support

Maintain accurate service records, reports and documentation in line with company procedures.
Ensure service jobs are costed correctly and support in tracking departmental profitability.
Assist in forecasting resource needs, stock levels for service parts, and basic budget planning inputs.

Team Coordination

Provide day-to-day support to service engineers and office coordinators.
Assist in onboarding new service staff and support with training on internal systems and processes.
Help promote a positive team culture with a focus on efficiency, accountability, and customer service.

Continuous Improvement

Contribute ideas to improve service delivery processes, communication flow, and resource planning.
Support in driving adherence to quality procedures and health & safety standards across the department.

Skills & Experience Required

Experience in a service coordination or service team leader role, ideally within a technical or engineering environment.
Strong organisational and planning skills with the ability to prioritise and manage multiple jobs simultaneously.
Good commercial awareness with confidence in handling quotes and customer conversations.
Customer-focused mindset with excellent communication skills.
Competent using CRM or service management software, along with Microsoft Office (Excel, Outlook, Word).
Ability to work collaboratively with engineering teams and internal stakeholders.

Personal Attributes

Professional, proactive and service-oriented approach.
Calm under pressure with strong problem-solving ability.
Driven by efficiency, customer satisfaction and continuous improvement.

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

support manager jobs in stalybridge, gtm

Customer Service Manager – Maternity Cover

Business Support Officer

Portfolio Manager

Early Help Partnership Link Worker

Helpdesk Manager

Operations Manager

Customer Success Manager

Estate Agent

IPS Employment Specialist

Project Support Administrator

Customer Support Advisor

Sales Administrator / Order Support Coordinator

Sales Assistant

Service Delivery Manager

Area Care Manager

Junior Operations Manager

Youth Leader

Personal Assistant

Family Help Lead Practitioner

Regional Branch Manager - Manchester

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