Retail manager Work, Jobs in Standish, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2d
Coffee Shop Manager
Rhode Island Coffee Ltd —Chorley
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
5d
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Retail Store Manager
Monkhouse Schoolwear —Preston
- £14.19 an hour
- Full-time
- Computer literacy
- School
Store Manager
Heron Foods —Warrington
- £31,000 a year
- Full-time
- Customer service
- Retail management
- Annual leave
Quick apply
Retail Branch & Transfer Manager
WeBuyAnyCar —Wigan
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
6d
Retail Manager - Cupra
Johnsons Cars —Wigan
- £30,000 a year
- Full-time
- Retail management
- Negotiation
- Employee discount
Quick apply
Merchandising Team Leader
eXPD8 —Bolton
- £12.71 - £13.50 an hour
- Full-time
- Merchandising
- Time management
- Life insurance
- Referral programme
13d
Shift Lead
B&Q —Speke
- £27,709.50 a year
- Part-time
- Annual leave
- Employee assistance programme
Retail Manager
Waterfields (Leigh) Limited —Southport
- £13.97 an hour
- Part-time
- Organisational skills
- In-person
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Store Manager
Starbucks —Parbold
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Deputy Manager
Monica Vinader —Manchester
- Management
- Travel
- Communication skills
Quick apply
Mobile Support Manager
OCS Group —Bolton
- Travel
- Time management
Quick apply
3d
Store Manager
Muffin Break Bolton —Bolton
- £13 - £15 an hour
- Full-time
- Hospitality
- Management
- Sales
- Store discount
- Employee discount
Quick apply
9d
Store Manager, HOKA - Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Full-time
- Sales
- Customer service
- Organisational skills
Retail Supervisor
Screwfix —Leigh
- £14.08 an hour
- Part-time
- Annual leave
- Employee discount
Assistant Store Manager
Mint Velvet —Liverpool
- Full-time
- Management
- Employee discount
Quick apply
Branch Manager
Screwfix —Wigan
- Up to £29,350 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
PR Manager
Matalan —Liverpool
- Full-time
- Employee discount
Quick apply
13d
Assistant Manager
The Fragrance Shop —Liverpool
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
14d

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retail manager jobs in standish, gtm

Head of Customer Experience

Coffee Shop Manager

Store Manager

Retail Store Manager

Store Manager

Retail Branch & Transfer Manager

Retail Manager - Cupra

Merchandising Team Leader

Shift Lead

Retail Manager

Store Manager

Deputy Manager

Mobile Support Manager

Store Manager

Store Manager, HOKA - Cheshire Oaks

Retail Supervisor

Assistant Store Manager

Branch Manager

PR Manager

Assistant Manager

I want to receive the latest job alerts for retail manager in standish, gtm

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